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Boondoggle
Pieter Goiris
Annoying Consumers
“If we can boondoggleourselves out of this depression, thatword is going to be enshrined in the hearts of the American people for years to come.”
- Franklin D. Roosevelt, 32nd U.S. President
“Consumers have fundamentally changedover the past 5 years.”
Watch the birth of
the extreme consumer
The totally impatient, ridiculously
demanding & annoyingly bold consumer
To connect withthe extreme
consumer, you need extreme brand
behaviour
ExtremeRelevance
Boondoggle presents
Extreme relevanceA mental framework that will teach you to finally live
up to the expectations of today’s consumer.
How to behave better, stronger and faster. And how to
make sure your communication is no longer seen as a
nuisance, but as a service instead.
Relevancevs.
ExtremeRelevance
Spot the7 differences.
We have an opinion on the spot of the brand in the positioning diagram.
Relevance:
We have an opinion on the purpose of the brand in society.
Extreme Relevance:
vs.
We tell people how we would like them to feel.
Relevance:
We build on how people really feel.
Extreme Relevance:
vs.
We invest in great advertising to make the products look less stupid.
Relevance:
We invest in great products to make the advertising look less stupid.
Extreme Relevance:
vs.
We invest in great advertising to make the products look less stupid.
Relevance:
We invest in great products to make the advertising look less stupid.
Extreme Relevance:
vs.
We send out the right message to the right people.
Relevance:
We add something meaningful to people’s lives.
Extreme Relevance:
vs.
We send out the right message to the right people.
Relevance:
We add something meaningful to people’s lives.
Extreme Relevance:
vs.
We ask people which kind of products and services they want.
Relevance:
We co-develop products and services together with people.
Extreme Relevance:
vs.
We ask people which kind of products and services they want.
Relevance:
We co-develop products and services together with people.
Extreme Relevance:
vs.
We are there when we are ready.
Relevance:
We are there whenpeople need us.
Extreme Relevance:
vs.
We are there when we are ready.
Relevance:
We are there whenpeople need us.
Extreme Relevance:
vs.
We give when people pay for it.
Relevance:
We can give without asking something back.
Extreme Relevance:
vs.
We give when people pay for it.
Relevance:
We can give without asking something back.
Extreme Relevance:
vs.
How to beextremelyrelevant?
Real Time Campaigning
For messages to be heard in 2020, brands will need to
create an enormous amountof useful, appealing, and
timely content.
- Harvard Business Review
In The Moment
−Prolific
−Agile
−Audience centric
LOREM
IPSUM
DOLOR
AMET
SED LIGULA
ALIQUAM
SUSCIPIT
CONSECT
ADIP SIT
NULLAM
PENDISSE
MOLLIS
LAOREET
FEUGIAT
PURUS DIAM SIT
CONSECTETUR
The traditional content model
The modern content model
Client involvement
−Strong relationship
−Trust
−Mandate to decide
−Availability
−Engage with data
−Improvisation
−Different budget allocations
LOREM
IPSUM
DOLOR
AMET
SED LIGULA
ALIQUAM
SUSCIPIT
CONSECT
ADIP SIT
NULLAM
PENDISSE
MOLLIS
LAOREET
FEUGIAT
PURUS DIAM SIT
CONSECTETUR
“The majority of effort and spend will be supporting an
always-on strategy based on many, lightweight
interactions over time to build deep relationships and
loyalty.”
“A minority of effort and spend will be supporting a
small number of heavyweight interactions with true
fans to achieve specific goals (mostly around driving
awareness of new things)”
- Paul Adams, Head of Brand Design at Facebook
let’s not pollute the internet
from telling one big story, once a year
to telling multiple stories across the year
and ensuring all of these individual stories add up
The Belgian Red
DevilsBoondoggle & KBVB
2008Belgium-Morocco
8000 people in KB stadion
2009
Spanje - België
5-0
Fifa 75
2011
5th time no qualification
Sponsors left
Talent but no groupspirit
What did we change?
Winnen in de sport
“If you don’t know where to
go, it doesn’t matter how to
get there”
Lewis Carroll
Create the biggest and best fan legion ever.
Based on true and unconditional fan loyalty.
That survives defeats.
That is there even when there is no game.
That neutralizes negativism.
That supports the team on their road to
Brazil & beyond.
The mission
A new way of
campaigning
OPEN
BRIEF
www.facebook.com/BelgianRedD
evils
Content bursts create conversation layer
Redefine the campaign
Creating mini bursts
Redefine the campaign
Conversation & data analysis
Generosity acts
Extra mini-campaigns on owned & earned channels
The modern content model
@pietergoiris