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Megan B. McDaniel (425) 220-9743 | [email protected]|www.linkedin.com/in/uwsalesmarketingstudent
Qualifications
A natural leader graduating from the University of Washington Bothell with a degree in Business
Administration and a double concentration in Marketing and Technology Innovation
management. Interested in pursuing a fulltime position to enhance my marketing and technology
skills.
►Electronic Marketing ►MS Office ►Social Media Networking
►E-commerce ►Detail Oriented ►Advertising
►Event Planning ►Market/survey ►Strategy
University of Washington Bothell School of Business Anticipated June 2016
B.A. in Business Administration GPA: 3.42
Double Concentration in Technology Innovation Management and Marketing
Receptionist Aug. 2013 – Present
Fairwinds Brighton Court - Retirement Community, Lynnwood, WA
Assisting senior residents with daily responsibilities and helping them take advantage of the
opportunities available with retirement living.
►Responsible for emergency response system including daily safety check procedures
and legal document filing and organization.
►Collaborating with maintenance, dining room, activities, and guest service managers
to facilitate a 5-star fun experience for all of our residents and their families.
►Constructing marketing materials for prospective residents and inquiring family
members.
► Answering and navigating all incoming calls with a smile.
►When necessary providing lobby tours of the facility and answering any and all
questions for inquiring guests and their families.
►Maintaining living areas, lobby, and bistro appearance through the day.
Bookkeeper & Marketing/Sales Advisor Summer Internship 2015
Fairwinds Brighton Court - Retirement Community, Lynnwood, WA
Promoted from move-in coordinator & receptionist positions. Advised prospective senior
residents on the opportunities available with retirement living, touring them individually
through the building and helping them through the move-in process.
►Worked closely with the Marketing Director, determining marketing strategies and
process improvements.
►Responsible for keeping accurate financial records for the community when
Bookkeeper/Office Manager was away.
Move-In Coordinator Summer Internship 2014
Fairwinds Brighton Court - Retirement Community, Lynnwood, WA
Supported occupancy goals and upheld excellence standards through sales support and
coordination of move-ins, move-outs, and in-house transfers.
►Focused on telephone inquiries to prospective clients, follow-up calls, scheduling and
conducting community tours, organizing attendance of hosted events, and community
outreach.
►Entered, exported, and sorted data into and from the YGL (You’ve Got Leads)
database for outreach and follow-up.
►Worked with prospective residents and their families in completing all the required
paperwork before and after their move-in date.
►Constructed marketing materials for prospective residents and their inquiring
families.
►Developed a standardized process for compiling the necessary move-in paperwork.
►Ensured apartment is move-in ready; cable and phone functioning; keys; welcome
door signs up; welcome packet and basket prepared then reviewed details personally.
►Assisted with planning and executing successful community events with pre-event
detail to attending prospects and special guests.
►Organized and continually updated community outreach system, EMMA.
►Departmental support for Sales Director, Sales Advisor, and Community Outreach
Specialist.
►Attended morning managers’ meetings and daily stand-ups in sales department.
Project Manager Intern Summer Internship 2013
One Eighty Foundation, Seattle, WA
Assisted lead project manager in hosting the Fourteenth Annual KIRO 7 Kids Classic Golf
Tournament and Auction while becoming familiar with nonprofit work strategies.
►Worked closely with the lead project manager on a daily basis learning how to
cultivate existing relationships with sponsors and boost community outreach.
►Procured auction items including item entry to auction database, organization and
storage of auction items, management of action item paperwork, and tracking and
fulfillment of item delivery.
►Filled the role of lead project manager when necessary.
►Updated and maintained documents pertaining to new and existing sponsors’
information, donations, and requirements.
►Managed, trained, and provided email updates to volunteer team of 20+ individuals.
►Developed volunteer instructions and technology updates for donations and silent
and live auction items.
►Generated mail mergers, invoices, and various financials to account manager and
sponsors. ►Presented monthly board meetings in between weekly conference calls where board
members were briefed on the foundation’s progress, communicating fundraising plans,
budgets, and proposals.
Customer Service Representative Summer Position 2012
Holland America Cruise Line, Seattle, WA
Provided the exceptional level of customer service expected by Holland America Cruise Lines.
Adapting quickly to any problems related to customer care with compassion and a positive
attitude.
Volunteer & Leadership Services
Volunteer Event Coordinator 3 Years
One Eighty Foundation
Train, organize, and direct volunteers for Annual Golf Tournament, Pajama Drive, and Rally
the Ally Bowling Tournament. Create marketing materials and presentations for auction
purposes. Fulfill donor requests during event planning and execution process.