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Marketing Tips for your Architecture FirmFree marketing tips that are both
relevant and achievable!
Since 1985 EdOutWest has been a full service marketing firm that helps businesses and
organizations market themselves online and in print. We turn your marketing goals into
real-world, cost-effective solutions that increase your leads and grow your business.
Contact Lisa at 303.847.1533 or [email protected]
Frustrated with finding marketing suggestions that
don’t relate to your business? Ones that expect you to
have a huge marketing budget and an even bigger
staff to get it all done?
Creative Strategies in Pixels & Print
YourArchitectureFirmNeedsaProfessionalWebsiteAwebsiteisoneofthemostimportantonlinetoolsyoucaninvestintopromoteandmarketyourbusiness.Itisyouronlinestorefront,your27/7salesperson,andinmanycases,itwillbesomeone'sfirstimpressionofyourbusinesscomparedtoyourcompetition!
Therearemanypartsthatmakeupagreatarchitecturefirm’swebsite:• Makesureit’smobileresponsivebecausepeoplearesearchingforyourservices ontheirphones.Amobileresponsive
websiteisonethatdisplaysproperlyonanymobiledevice.Don’tgetpenalizedbyGoogle:GoogleSearchhasexpandeditsuseofmobile-friendlinessasarankingsignal.ThischangewillaffectmobilesearchesandwillhaveasignificantimpactinwhetheryourwebsitecomesupinGoogleSearchresults.
DoesyourwebsitepassGoogle'smobilefriendlytest?Findouthere:https://search.google.com/search-console/mobile-friendly
• Yoursiteshouldbedesignedwithacleanmodernlook,professionalphotographsofyourwork,strategicmessagingandeasynavigation.
• AddCTAs.A“CallToAction”isapowerfultoolonanywebsitetodriveengagementandtogetvisitorstotakethenextstepinthesalesfunnel.Makesureyouincludeatleastone.Hereareafewexamples:“SignUpForOurMonthlyEmails”“ReadourLatestBlogPostabout***”“AwardsWe’veWon.”MakesureeachoftheseCTAsgoestoaspecificlandingpageonyoursitethatprovidesmoreinformation.
TIP:Aspartofyouron-siteSEOstrategy,createaBlogandposteducationalcontentonaregularbasis(oncemonthly,minimum).Sharecasestudies,architectureindustrytrendsandnewsyourcustomerswillfinduseful.Ablogprovidesyoutheopportunitytoestablishyourselfandyourcompanyasexpertsinyourindustry.
Creative Strategies in Pixels & Print
FindOutWhoVisitedYourWebsite.Wouldn'titbenicetoknowwhatcompanieshavevisitedyourwebsiteandwhatpaththeytookwhilethere?
VisitorsAlwaysLeaveaTrail.Yoursalesteamcanreallybenefitfromtrackingprospectsearlierinthesalescycle,andthenreactquicklytovisitorinterest.Let’ssayaprospectisresearchingyourwebsiteforinformationonyourproductsorservices.Youwillseetheirinterestbeforetheyevendecidetocontactyouformoreinformation!Withthisvaluableinformationyoucan:• Informyourinsidesalesteam,whocancontacttheinterestedpartyrightaway,ratherthanwaitingforalead
conversionevent.• Notreadytomakethefirstmove?Whenthatleadcontactsyou,youwillalreadyhaveawealthofinformationabout
theirneedsandlevelofinterestbecauseyoualreadyknowwhotheyareandthepagestheyvisitedonyourwebsite.• Youcanalsousethisinformationtosegmentyourleadsandprovideinboundmarketingcontenttomovethem
throughyoursalesfunnel.
WhoVisitedYourWebsitereportsprovideyouwith:• CompanyName• CityandState• WebsiteAddress• ContactNameandTitle(Thesereportsdonottellyoutheexactpersonwhovisitedyourwebsite.)
TIP:Understandingwhichofyourmarketingchannelsaredrivingthegreatestnumberofcompaniestoyourwebsitecanincreaseyourconversions.
Creative Strategies in Pixels & Print
EmailMarketingforyourArchitectureFirmThebenefitofemailmarketingistostaytop-of-mindwithyourcurrentclients,andtointroduceyourservicesandproductstopotentialcustomers.
Herearesomeideasonwhattoincludeinyouremails:• Yourlatestprojectwithabriefdescription(includelinktomoredetailsonyourwebsite)oranewbidyoujustwon.• Usefulinformationandinterestingfactsaboutthearchitectureindustry.• IncludeinallemailsthatCustomerServiceisimportanttoyou.Addabuttontheycanclicktoemailyourcustomer
serviceorsalesteamiftheyhaveaquestionorconcern.Alwaysrespondpromptly!• Featureanemployeeandtheirexpertise.• It’simportantnottooversaturateyourcontactlistwithtoomanyemailcampaigns. Sendjust1or2amonth.• Addsocialmedialinkstoincreaseyouraudienceonyoursocialmediapages.• Includealinktoyourwebsiteaswellascontactinformationlikephonenumbers,etc.• Shareyourblogpostcontent.
TIP:IncludeawayforsomeonetoOpt-Intoreceiveyouremails.Includethisonyourwebsite,socialmedia,emailsignatures,blogposts,etc.
TIP:Ifyouhavesegmentedcontactlists,thisisagreatwaytosendspecificinformationtoeachlistthatisrelevanttothemandtheirinterests.
Creative Strategies in Pixels & Print
LocalSearchOptimizationforYourArchitectureFirmTogetdiscoveredbylocalcustomersonlineit’simportanttobevisibleinsearchengineresultswhenyourpotentialcustomerssearchforrelatedkeywordsassociatedwithyourproductsandservices.
WhatyoucandotomakesureyoucomeupinLocalSearchresults:• PayattentiontoyourNAP(Name,Address,Phone).Torankinlocalsearch,it’simportantthatallofthelistingsfor
yourbusinesshavetheexactname,physicaladdressandlocalphonenumberacrossalldigitalchannels.
• SetupyourGoogleMyBusinesspage.Addyourhoursandothervaluableinformationtohelpsearcherschooseyourbusinessfromthelistofresults.Addingpicturestoyourprofileisalsoabigconversionbooster.
• BeActiveonGoogle+.SinceGoogle+istieddirectlyintoGoogleMyBusiness,beingactiveonyourprofilewillworktowardsrankingyourlistingevenmore.(Moreaboutthisonthenextpage)
• Includelocalkeywordsonyourwebsiteforexample:“OurDenverArchitectureFirmoffers…”
• Askforonlinereviews.Whetherit’sviaemail,onyourwebsite,onsocialmedia,orinperson,therearemultiplechannelstoaskforreviews.Themorecustomerreviewsyourlistinghas,thebetteritwillrank.
• Claimandmanageyourlistingson:SuperPages,Localeze,Yelp,CitySearch,Google,Bing,YPandmore.
TIP:Acrosstheboard,optimizethecontentaboutyourbusinessbyreferencinglocalandindustrykeywords.
Creative Strategies in Pixels & Print
UsingSocialMediaforYourArchitectureFirmSocialmediahasbecomeamainstayinthewaywecommunicate,consumenews,andsharecontent.
Whattodoonsocialmedia:• CreateacompanypageonLinkedIn,Facebook,TwitterandGoogle+.Makesureyourcontentmatcheseachaudience.Forexample,LinkedIn
is“allbusiness”whilepostsonFacebookcanbemorelightheartedinnature.Havevideos?CreateacompanyYouTubechannel.
• Sharegreatcontentonaregularbasis.Socialmediaistheperfectavenueforsharingcontentabouttheconstructionindustryandaboutyourbusinessinparticular.Pushingoutvaluablecontentsuchasblogposts,videos,andindustryfactsprovideyoutheopportunitytoestablishyourselfandyourcompanyasexpertsinyourindustry.
• Linkbacktopagesonyourwebsiteorindustrysitesthatofferusefulcontent.Ifyou’vewrittenablogentryonyourwebsite,share.
• Contentwithanengagingimagewillbeseenbymorepeoplethanjusttext.
RemembertocompletealltheAboutUscompanyinformationonyoursocialmediapages.Includepertinentkeywordsandphrases.
TIP:OnLinkedInjoinGroupswhereyourpotentialcustomersare.Thenshareyourexpertise,projects,casestudies,etc.Alwayslinkbacktopertinentpagesonyourwebsite.(ToomanytimesIseeourclientshaveonlyjoinedindustrygroups,whicharefilledwithcompetitors.)
TIP:ConnectwithhappyclientsonLinkedIn,theaskthemtowriteatestimonial(itwillthenappearonyourprofilepage.)Notsure how?Askme!
TIP:OwnThe1stPageofBrandedSearchResults.Mostpotentialcustomersconductsomesortofonlineresearchbeforepurchasingabusinessproductorservice. Besidesyourcompanywebsite,whatelseshowsupintheirsearchresultswhensomeonesearchesyourcompanyname?YourCompetitors?Reallyoldcontent?Thisisaquestionyouwanttohaveasmuchcontroloveraspossible.Havingmultiplesocialmediaaccountsthathaveaccumulatedfollowersandareupdatedregularlyisoneofthebestwaystoensureyourorganicsearchresultsaredominatedbyyourbrand.
Creative Strategies in Pixels & Print
OtherOpportunitiesForArchitectureFirmsThemostsuccessfularchitecturefirmshavemultiple“client-obtaining”channels.Thekeyistohaveseveralofthesechannelsworkingforyourbusinessatthesametime.
Hereisalistofsomeopportunitiestopursue:• FindReferralPartnersorPowerPartners.Theycanplayabigroleinreferringbusinessyourway,andvisaversa.
• AskPreviousClients.Ifyoudon’task,theanswerisalwaysNo.Soaskhappyclientsforareferraloranintroduction.
• NetworkingEvents.Choosetheonesyou’llattendcarefullysoyourtimeiswellspent.
• Speaking/Seminars.Searchoutspeakingopportunities.
• HARO.HelpAReporterOutisagreatresourceforopportunitiestoshareyourinformation/insightwithreporterswhoneedtowritearticles.
• JoinIndustryAssociations.Broadindustryassociationsoffersyouawaytomeetreferralandpowerpartners.
• JoinaMunicipalorCommunityBoard.TheseopportunitiesopenupavastresourceofbeingIn-The-Know.
• Tradeshows.Dependingontheevent,thiscanbeagreatwaytogetinfrontofpotentialbusiness.
• WriteanArticleforaLocal/IndustryPublication.Reviewrelevantpublicationsandreachouttothemtoshareyourexpertise.
• SponsoraLocalEvent.Thisisanotherwaytogetinfrontofprospects,butconsidertheROI(returnoninvestment)beforecommitting.