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Map the topography of your market .Listen naively.Chart course . Absorb.Integrate.Synthesize.Reflect.Articulate.Decide.Act.
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Muder Chiba
Landscape PainterMap the topography of the market Chart course for category and brandAnd do it naively
Muder Chiba
This Presentation
1The Evolving Need 2The Scope
3The Study
Muder Chiba
The Evolving Need
The background and the brief
1
Muder Chiba
Genesis
There comes a time in the life of a brand where one needs to
stop , analyze ,reflect and decide on the direction it needs to take…
+ Input marketing program design+ Spark off innovation + Design communication+ Maximize tactical sales impact+ Get ‘real’ with the competitive response
Map the market anew
Muder Chiba
Situation Analysis
• Back to drawing board time ‘Naïve listeningDraw up map outlinesFill in topography
Chart course
Need: Landscape Pa inter
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Why Naive Listening?
• “I find it scandalous that in spite of the empirical record we continue to project into the future as if we were good at it, using tools and methods that exclude rare events. Prediction is firmly institutionalised in our world. We are suckers for those who help us navigate uncertainty, whether the fortune- teller…or civil servants using phony mathematics”
• “What I call Platonicity…is our tendency to mistake the map for the territory…when these ideas and crisp constructs inhabit our minds , we privilege them over less elegant objects , those with messier and less tractable structures…”
Nassim Nicholas Taleb, The Black Swan
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2 The Scope
The information, the source
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Landscape Painter
• The essential difference
Focus beyond end users only
Consider all players in the market
Stark numbers tell only part of the story
Holistic understanding of the market – trends, rules/policies …
GOING BEYOND THE “STANDARD U&A” in SPIRIT & EXECUTION
The Questions
What is the size
and structure of the present broad categor
y market
?
What knowledge exists about product and it’s methods
of use ?
What changes are afoot
in the perceptio
n , attitude
and usage of product?
What are the triggers
and barriers
for usage?
What is the
openness to newer alternativ
es / methods/ products/
usage?
What are the factors likely to
affect the market
(government , regulatory …) ?
What are the practice
s of usage across
segments?
Demographic and
psychographic profile of the
consumers of
the differen
t product
s?
Who are the decisio
n makers in the usage and
why?
Who are the stakeholders involved in the entire process of selling and
consuming? What roles
do they play ?
Muder Chiba
Muder Chiba
Match
With
At A Glance…
Internal SWOT and Strategic Objectives
The Overarching EnvironmentPolicies, rules, trends in prevalence ,policy perspectives…
End Users : awareness, attitudes/values (+ve& -ve), penetration, user profile, disposition to products, attitudes to products, brand awareness and usage, need gaps
Manufacturers : competitive scenario and the basket of products /brands offered
Demand Side Supply Side
Emergent Market Strategy
Service providers : availability, distribution, pricing, imagery
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3 The Study
The study and its delivery
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Stakeholders
End Users
The Category UniverseGovernment Policies
NGOs
Manufacturers
Retailers
Related Service Providers
Putting It All Together …
Collection of secondary data
Discussions with Industry Experts, NGOs, Regulatory ,
and manufacturers
Qualitative Study among the end users
Output of the study
Understanding of End-user profiles triggers and barriers to usage, openness to new, stakeholders
role in the selling process
Quantitative study among end consumers
Qualitative study among retailers / Service Providers
Muder Chiba
Muder Chiba
4 Next Steps
The Heavy Lifting…
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Absorb , Integrate, Synthesize ,Reflect, Articulate , Decide ,Act
Putting It All Together… Team Workshop