KM BIS SOLUTIONS OVERVIEW

Konica Minolta , Inc.

Business Technologies Business

Industrial Business

Healthcare Business

Other Business Planetarium

71% of Revenue

16%

10%

2%

Global Profile

KONICA MINOLTA – GLOBAL BUSINESS

• Approx. 11 billion (USD) in total revenue

• 70 countries, 6 continents

• 20 top-ranked manufacturing facilities

• 41,500 employees• Industry-leading R&D • Rated Global

Fortune® 1000

KONICA MINOLTA – U.S.A

Corporate Organization• Konica Minolta Business Solutions U.S.A.• Over 110 direct sales locations• Over 350 dealer partners• $2.062 billion revenue FY2012• 7,380 employees

KM – BUSINESS TRANSFORMATION

ENTERPRISE SERVICES STRATEGY

BUSINESS INTELLIGENCE SERVICES

MANAGED IT SERVICES

MANAGED PRNT SERVICES

SERVICES & SOLUTIONS

COMMERCIAL PRINT

MANAGEMENT

BUSINESS INTELLIGENCE SERVICES

• Enterprise Solutions Organization within Konica Minolta• Dedicated sales, marketing and support organization

providing Enterprise class solutions for KM customers• Subject matter experts; dedicated business practices• Responsible to drive:

- Information Technology Solutions- Enterprise Content Management- Managed Print Services

KONICA MINOLTA – EnvisionITThe EnvisionIT portfolio of solutions assists our customers in

“envisioning” how they can work smarter and more efficiently with integrated solutions designed and supported by Konica

Minolta.

VERTICAL MARKET EXPERTISE

ENTERPRISE CONTENT MANAGEMENT

Transactional Model

Source: Adapted from McKinsey Quarterly, 2009

THE ECM FRAMEWORK

• Routine work• Highly reliant

on formal rules, procedures and training

• Dependent on low-discretion workforce or on automation

Integration Model

• Systematic, repeatable work

• Highly reliant on formal processes, methodologiesor standards

• Dependent on tight integration across functional boundaries

Expert Model

• Judgment-oriented work

• Highly reliant on individual expertise and experience

• Dependent on star performers

Collaboration Model

• Improvisation work• Highly reliant

on deep expertise across multiple functions

• Dependent on fluid deployment of flexible teams

Konica Minolta's Optimized Print Services (OPS) combines consultancy, hardware and software implementation and operation in order to develop improvement on the basis of precise facts and figures, and guarantee cost reductions and trouble-free processes.

OPTIMIZED PRINT SERVICES

OPTIMIZED PRINT SERVICES

Fleet Assessment Managed IT

WorkflowAnalysis

Help DeskSupport

AutomaticRemote

Diagnosis

Automatic TechnicianDispatch

AutomaticSupplies

ReplenishmentBreak

Fix

FacilitiesOperation

ChangeManagement

Parts &Maintenance

Kits

Printers

MFP’s

FlexibleBilling

Optimization

• IT Strategy• Full System Management• 24/7 Monitoring• 24/7 Help Desk• 24/7 Onsite Support Response• Backup and Security

Managed IT Services

• Computer Upgrades and Migrations

• Network Design and Infrastructure

• Security Assessments• Virtualization• Application Development

IT Projects

• Cloud Servers

• Cloud Backup for Serversand Workstations

• Cloud Business Continuity

• Cloud Email, Anti-Spam, Email Archiving

Cloud Services

MANAGED IT SERVICES

We Provide Profession IT Services

• Market leader for outsourced IT services• Key Verticals including:

- Legal, Education - Architecture - Accounting- Service Industry - Healthcare - Insurance

• Over 3,000 customers

• Manage over 35,000 PCs and 8,000 Servers

• Over 750 Employees

ALL COVERED2007–09INC. 5000

ALL COVERED2004–10VAR 500

ALL COVERED2010TOP 40 MOST INNOVATIONS MSPS

ALL COVERED2009–12TOP 100 MSPS

ALL COVERED

WHO COUNTS ON KONICA MINOLTA

1. Enterprise Solutions Organization within Konica Minolta

2. Industry recognized ‘best of breed’ solutions

3. Dedicated business practices with deep subject matter expertise

BUSINESS INTELLIGENCE SERVICES

Enabling enterprise organization’s to utilize best of breed IT Solutions to work smarter and more efficiently.

BUSINESS INTELLIGENCE SERVICES

Q & A

Thank YOU!