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Presentation given by Karl Neal, Physical to Digital at Print Is Dead - Long Live Print Event, Maidstone - 26th June 2014
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SIMPLY MORE RESPONSE
Karl Neal presentsInnovation drive to web solutions
A bit about Physical to Digital
Our solution- How does it work ?- Key Benefits- Measure your webkey campaign- Customized format
Why it’s the right time to use this solution
Webkey case studies
French Survey
Intellectual property
Presentation summary
Introduction to the team
We are a progressive technology company striving to offer the best possible solutions to physically connect people with digital brand messages.
15 years experience in marketing working with some of the biggest brands in the world
Always striving to bridge the gap between physical to digital solutions
Mixed skill sets including: strategy, creative, print, fulfilment, web build and analytics
Commercially minded team who understand business challenges of today
A breakthrough vehicle that integrates a detachable USB webkey into any printed material ( Brochure, Direct mailing…)
It automatically routes you to the target like a landing page, micro site, company website, online promotion or e-catalogue where visitors can continue to learn, experience and shop
Detachable webkey
http://www.audi.com
Introducing Connect-To-Web
4
Our solutions > How does it works ?
1 2 3
The user detaches the webkey from the flyer...
… plugs it in a computer…
… and access exclusive online content.
Marketers can follow the performances of the campaign with real-time metrics
• Connect-to-web runs smoothly on every operating system without warning messages nor interference
• No software required• This is not a USB drive: the webkey works without memory
Our Solution > Key benefits
• Highly effective:Engages end users to connect the key to reach your website where they can learn, experience and buy
• Always up to date:Gives you the possibility to update, modify, create your online content at any given time
• Precise analytics:Our Tracking Platform allows you to monitor your campaign statistics in real time
• High performance:Get 18-25 % response rateUp to 40% when flyer is bundled with productMeasure your campaign with real-time analyticsTrack each webkey individually
Our Solution > Measure your webkey campaigns
Our Platform provide you :
• Data analysis• Tells you which webkeys were
connected and how many times• Where : Top cities/countries• How : Top platforms/browsers
It All Comes Back to You!Thanks to our Tracking platform, the Webkey brings both customers and the all-important information about them back to you.
3 panel gate fold Advertising Card PVC webkey card
3 panel with side delivery 2 panel hand outs Personalized mailers
Our Solution > Customized formatsYou imagination is our limit !
The first Loyalty Card with direct online access
A little card with big benefits!
• Loyalty programs• Internal communication• Sales training• Warranty card• After sales• Insurance
Our Solution > Customized formats
NEWS FLASHHeadlines….
Commercial e-mail and Internet marketing will see double-digit percentage increases
The development of Internet had a harmful impact on the mail volumes
Like other mailing houses, La Poste had to find solutions to compensate the sales drop through innovative mailing marketing solutions- Number of Pieces Mailed, to the Nearest Million
Source: http://about.usps.com/who-we-are/postal-history/first-class-mail-since-1926.htm / http://www.internetworldstats.com/am/us.htm
Comparison Mail volume VS Internet users (USA)
19701972
19741976
19781980
19821984
19861988
19901992
19941996
19982000
20022004
20062008
20102012
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
40,000
50,000
60,000
70,000
80,000
90,000
100,000
110,000
US Internet Users
Mail Volume (Mio)
Massive impact on mail
?
• Survey – Demonstrates how a tangible mailing solutions can earn time with your target audience
• Nowadays 56% of consumers say mail grabs their attention up from 47% in 2007
• 10% more say they spend more time reading it compared to 2007
• Biggest increase is the number of people who say receiving mail makes them feel more valued = 57%, that’s up a third higher than in 2007
• Top associations show that it is a medium of authority
Good News for tangible solutions
Now lets add
SIMPLY MORE RESPONSE
15 years working with traditional and digital media and striving to bridge the gap between the two
Mixed skill sets including: strategy,creative, print, fulfilment and web build
Commercial minded team who understand business challenges
The Company
La Poste is the French Post Office employing 180,000 Employees with a
turnover of 21 billion euros It carries out a number of services similar to the UK Royal
Mail including B2B solutions, direct mail and also has a communication agency
The Challenge
The development of the Internet had a harmful impact on the
volume of mail. They had to find a solution that would add value
and make sure it was in keeping with market expectations.
The Solution
La Poste immediately see Connect-To-Web as the solution to
add value and answer marketers challenges with measurable
performances
The Results
La Poste did an internal trial and received excellent response rates,
they are now a partner and with a sales force of over a 1000 they
actively sell Connect-To-Web as a mail solution to clients working with all their divisions.
It’s expected they will order over 600,000 pieces this year after ordering over 300,000
last year and now receiving repeat business from those clients
Case studies
The Company
One of the biggest French banks
with over 7 million customers
The Challenge
Target 9700 existing clients throughout France
The campaign was to convince existing clients, who have moved away
from the local branch to continue using their account
through online banking service.
The Solution
To use Connect-To-Web in a customer mailer to drive them
to a sign up page where they could service their account
Unique IDs were used and linked the webkey to each customer
so that we could see who had used the webkey
The Results
The client received a 31% response rate and was extremely
pleased and is already on a second repeat order
31% response rate
Case studies
15 years working with traditional and digital media and striving to bridge the gap between the two
Mixed skill sets including: strategy,creative, print, fulfilment and web build
Commercial minded team who understand business challenges
The Company
DigiPoste is part of the French Post Office employing 180,000
Employees with a turnover of 21 billion euros
The Challenge
As part of the trial to see the effectiveness of Connect-To-Web
the French Post Office wanted to send a mailer to existing clients
to see the response rates
The Solution
A two panel brochure with a webkey connecting users to
online helpful information on the DigiPoste website. Mailed
to an existing database of clients
The Results
With yet another high response rate
from a trial for the company. These results
cemented the partnership even more
and guaranteed distribution amongst the
French Post Office sales team
20% response rate
Case studies
15 years working with traditional and digital media and striving to bridge the gap between the two
Mixed skill sets including: strategy,creative, print, fulfilment and web build
Commercial minded team who understand business challenges
The Company
French multi national retailer and Is one of the largest hyper market chains in the World
with over 1,500 stores
The Challenge
They wanted to encourage people who had the Carrefour card to use it more.
The Solution
Carrefour choose the Connect-To-Web mailer to deliver a campaign that rewarded
customers every time they used their Carrefour card. Every time you used the
card you were entered into a competition so you possibly win gifts
and you got rewards. You had to register for the reward scheme
The Results
Initial campaign was distributed in Belgium where
50,000 mailers were sent to customers to encourage them
to register using the Connect-To-Web solution . Carrefour
received a 34% response rate and now looking at repeat
order.
34% response rate
Case studies
15 years working with traditional and digital media and striving to bridge the gap between the two
Mixed skill sets including: strategy,creative, print, fulfilment and web build
Commercial minded team who understand business challenges
The Company
Monster is one of the largest employment websites in the world
Monster is primarily used to help those seeking work to find job openings that
match their skills and location.
The Challenge
They wanted to encourage new employees to learn more about the company
The Solution
They created start up packs consisting of a number of
items including a Connect-To-Web solution as an all
access pass and giving new employees a chance to download
free music with iTune vouchers
The Results
The campaign was successful and achieved a 38% response rate
38% response rate
Case studies
15 years working with traditional and digital media and striving to bridge the gap between the two
Mixed skill sets including: strategy,creative, print, fulfilment and web build
Commercial minded team who understand business challenges
The Company
Merck is one of the largest pharmaceutical companies in the world and is a
leading company for innovative and top-quality high-tech products in the
pharmaceutical and chemical sectors.
The Challenge
To target existing customers, doctors and
healthcare professionals throughout Europe and US
and enroll Millipore equipment owners so
they could update their lap equipment.
The Solution
Connect-To-Web produced a webkey that could be direct mailed and
work across all the targeted countries using the same
artwork throughout but link to the correct landing page
depending on country.
The Results
The average response rate was 16.39% with the top response
rate achieving 43.53%
Average : 16.39%Top : 43.53%
Portugal11.71%
Spain43.53%
France 17.78%
UK11.71%
Germany 16.62%
Italy 28.17 %
Netherlands 21%
Denmark9.23%
Norway 15.56%
Sweden18.50%
Finland21.18%
Pharmaceutical
Case studies
15 years working with traditional and digital media and striving to bridge the gap between the two
Mixed skill sets including: strategy,creative, print, fulfilment and web build
Commercial minded team who understand business challenges
The Company
Janssen Pharmaceuticals, Inc., a pharmaceutical company of
Johnson & Johnson, provides medicines for an array of
health concerns in several areas
The Challenge
To educate patients about the 24 x 7 medication choice for
Schizophrenia
The Solution
Connect-To-Web produced a colorful
4 sided brochure with an integrated
webkey to drive patients online to the
24 x 7 website where they could learn
more. This was distributed via an
existing client base of doctors where the
brochure could be handed to relevant
patients
The Results
The campaign was successful and achieved an 18% response rate
18% response rate
Pharmaceutical
Case studies
The top 12 Healthcare Groups are using our webkey technology
Case studies > Pharmaceutical
Customer survey It is not just about response rate !
• Target of the survey : Measure the impact of regular mailers without and with Connect-to-web webkey mailers (Sample group of 600 consumers)
• Published in Marketing Direct in France in June 2013
• Better reading rate: 7 people out of 10 who opened the letter with a webkey have actually read the letter content
• Better content receptiveness: The webkey improves the user satisfaction
70% With the webkey
52% Without
Intellectual Property
IP rights : • Japan covering the software we have designed to let our webkey work automatically on
Japanese keyboard - Certificate within a month.
• USA : granted Patent 8656076
• Hong Kong: granted Patent HK1123679 and China granted Patent ZL 2009 2 0003116.5
• Europe: granted patent WO2005066923
The paper webkey was invented in 2009 by Olivier Andre CEO of Intermed Asia Ltd. In a world increasingly digital, there was the missing link : a media combining the touch and emotional appeal of print communication, taking you by the hand to the web.
After having demonstrated the high performance of the paper Webkey solution, Intermed Asia is now about to change the rules of Loyalty Marketing, with its patented Webcard solution launched in November 2012.
The company was acquired in 2005 by the Polyconcept group, the world’s largest promotional products supplier with sales of over € 650 million, 3000 employees and 35 offices on four continents
Inventor and manufacturer of the Paper Webkey solution
SIMPLY MORE RESPONSE
Contact Karl Neal on: 01233 365684/07776 146491