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IWIRC TALKS: An In-Depth Look at Social Media April 24, 2014 – IWIRC Spring Program, Washington, D.C Carrianne Basler of AlixPartners, for Twitter Salene Kraemer of MAZURKRAEMER, for Blogging Natasha Labovitz of Debevoise, for Facebook Pia Thompson of Navigant, for LinkedIn Sarah Frankel of The 525 Group, Moderator

IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

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Page 1: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

IWIRC TALKS:

An In-Depth Look

at Social MediaApril 24, 2014 – IWIRC Spring Program,

Washington, D.C

Carrianne Basler of AlixPartners, for Twitter

Salene Kraemer of MAZURKRAEMER, for Blogging

Natasha Labovitz of Debevoise, for Facebook

Pia Thompson of Navigant, for LinkedIn

Sarah Frankel of The 525 Group, Moderator

Page 2: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Social Media PlatformsDescription Intent Audience Features

LinkedIn Online networking event

Professional Colleagues and professional acquaintances

-Bio Visibility-Contact Management-Link sharing-Direct Messaging-Two-Way Environment

facebook

facebook = office watercooler + high school cafeteria + family reunion + your personal soapbox

Primarily Personal, with Certain Professional Applications

Friends, family and limited professional contacts you deem worthy

-Photo Sharing-Content Updates-Link Sharing-Direct Messaging-Two-Way Environment

Twitter Platform where communications are made through 140 character messages to a generally public forum.

Personal and/or Professional

Friends, family, colleagues, celebrities, news outlets, etc. The cooler you are…

-Content Updates (Limited text field)-Photo Sharing-Link Sharing-Direct Messaging-Two-Way Environment

Blogging WEB LOG. A journal that is on the internet, chronologically ordered

Personal and/or Professional

Whomever you target, people with same passion/interests

-Self-managed and unrestricted content -Two-way environment-Text, Video, Photo, Link sharing-Generates higher search engine rankings

Page 3: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

LinkedIn

What it is?

Online networking event – think of it as a luncheon or cocktail party

What does it do for me?

Allows for visibility without attending every live networking event available

Allows you to avoid being annoying

Where have we seen it?

Firm bios include links. Business people include link on email signature. Everyone uses it.

by Pia Thompson

Page 4: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

LinkedIn: Profile Page

Page 5: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

LinkedIn: News Feed

Page 6: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

LinkedIn: Group Page

Page 7: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

LinkedIn: Who’s Viewed Me?

Page 8: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

facebook

by Natasha Labovitz

What is it?

Online social forum and free-for-all. Like the water cooler at the office, plus the post office in a small town, plus your family’s Thanksgiving dinner, all rolled into one.

What does it do for me?

Professional: helps deepen certain relationships in your network, and maintain them over long periods of time.

Personal: helps with work/life balance.

Where have we seen it?

The thing about facebook is, it is everywhere.

Page 9: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

facebook – keeping up with what others are doing

https://www.facebook.com/

Page 10: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

facebook – maintaining the connection

https://www.facebook.com/#!/natasha.labovitz

Page 11: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

facebook – when personal meets professional

http://www.youtube.com/watch?v=QUQsqBqxoR4

Page 12: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Twitter What is it?

Conveying your thoughts in 140 characters or less

“The Ultimate Executive Summary”

What does it do for me?

News Source

Brand Building

Personal Expression

Motivational Messages

Where have we seen it?

Breaking News

Industry Updates

#Hashtags vs @

Celebrity Info & “Selfies”

by Carrianne Basler

#IWIRCSPRING

Page 13: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Twitter: Home Pages

Industry Organization

News Publication

Page 14: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Twitter: News Feed

Page 15: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Today Show“Re-Tweet”

Industry Tweet-With Hyperlinks

Twitter: Special Features

Page 16: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Blogging

What it is?

What does it do for me? In Plain English Business Bl

ogSteel Valley Bankruptcy Blo

g

Where have we seen it?

Tips

by Salene Kraemer

Page 17: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Discussion or information site on Internet

Frequent posts/entries

Most recent post is first

Single or multi-author blogs

Single or multiple subjects

Art blogs, photoblogs, vlogs, food blogs, podcasts

Permalink pages

Comments

Archives

Categories

Header

Text, images, video, songs, and links

Blogger, wordpress, Technorati

Higher search engine rankings

Blogging: What is it?

Page 18: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Blogging: In Plain English Blog

Page 19: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Blogging: Steel Valley Bankruptcy Blog

Page 20: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Blogging: Hallmarks

Frequent posts/entries, most recent post is first

Authors, subjects

Permalink pages, higher search engine rankings,

Comments, archives,categories,a header

Text, video, songs, links

Blogger or wordpress

Niche subject matter

Repurposes content

Tell a story

Catchy Title

Reader friendly

Add disclaimers

Page 21: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Blogging: What has it done for Me?

Humanize myself and my firm, exhibit unknown aspects of firm (Ex. 1, 2, 3, 4)

Evidence industry know-how (Ex. 1, 2, 3)

Add value/inform (Ex. 1, 2, 3, 4, 5, 6)

Promote events (external (Ex.1), internal (Ex. 1, 2))

Educate clients re: trends and local resources (Ex. 1, 2, 3), community interests (Ex. 1)

Spotlight clients/business people (Ex. 1, 2, 3)

Evidence legal expertise (Ex. 1, 2, 3) and inform re: news (Ex. 1, 2, 3)

Attract new stakeholders, clients, referral sources

Page 22: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

22Where Have We Seen It? ~Bankruptcy Related Blogs

ABI Blog Exchange

MAB: Newspaper: Wall Street Journal Bankruptcy Beat: Lisa Donahue

Fox Rothschild’s Bankruptcy Litigation Blog

In the Red: Cooley Law Firm

Weil Bankruptcy Blog

SEE ALSO ABA Journal Blawg Directory

Page 23: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Discussions

Page 24: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Controlling Your Audience

Who are you speaking to and what is appropriate?

Segmentation - Natasha Labovitz Quarterly Audit – Pia Thompson Promoting your On-line Presence – Salene

Kraemer

Page 25: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Content

What keeps me relevant?

Be Catchy – Carrianne Basler

Frequency

Don’t Be “That Person” – Natasha Labovitz

Page 26: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Professional Opportunities

Career opportunities/Job hunt Ongoing Dialogue – Natasha Labovitz

Self Promotion Pull Marketing - Salene Kraemer

Page 27: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

IWIRC Network

Maintaining and strengthening personal relationships

Existing Resources IWIRC Int’l LinkedIn Group IWIRC Int’l Facebook

Houston, NY and NEON IWIRC Int’l YouTube

Example(s) Carrianne Pia

Page 28: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Cautionary Tales

Professional Obligations – Natasha Labovitz

Client Confidentiality

Social Media Policies

“Going Viral” – Carrianne Basler

Unlimited forwarding, and modifications of tweets can result in unexpected consequences

Tone may be lost

140 characters may not be enough for message - but unless you grab interest nobody will click on a link.

Poor tweeting may be worse than no tweeting

Taboo Topics – Salene Mazur Kraemer

Page 29: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Social Media PlatformsDescription Intent Audience Features

LinkedIn Online networking event

Professional Colleagues and professional acquaintances

-Bio Visibility-Contact Management-Link sharing-Direct Messaging-Two-Way Environment

facebook

facebook = office watercooler + high school cafeteria + family reunion + your personal soapbox

Primarily Personal, with Certain Professional Applications

Friends, family and limited professional contacts you deem worthy

-Photo Sharing-Content Updates-Link Sharing-Direct Messaging-Two-Way Environment

Twitter Platform where communications are made through 140 character messages to a generally public forum.

Personal and/or Professional

Friends, family, colleagues, celebrities, news outlets, etc. The cooler you are…

-Content Updates (Limited text field)-Photo Sharing-Link Sharing-Direct Messaging-Two-Way Environment

Blogging WEB LOG. A journal that is on the internet, chronologically ordered

Personal and/or Professional

Whomever you target, people with same passion/interests

-Self-managed and unrestricted content -Two-way environment-Text, Video, Photo, Link sharing-Generates higher search engine rankings

Page 30: IWIRC Talks: An In-Depth Look at Social Media (Full Set of Slides)

Next Steps

Identify your social media objectives

Identify your best-fit social media platform(s)

Sign-up

Soar!