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1 DR: SECOND SCREEN OR HOW COMEDY CENTRAL LEARNED TO STOP WORRYING AND LEARNED TO ENGAGE FANS ON ALL PLATFORMS

How Comedy Central Learned To Stop Worrying And Learned To Engage Fans On All Platforms By Don Steele

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From the SMX Social Media Marketing Conference in Las Vegas, Nevada, November 18-20, 2014. SESSION: Social As The Second Screen. PRESENTATION: How Comedy Central Learned To Stop Worrying And Learned To Engage Fans On All Platforms - Given by Don Steele, @donsteele of @ComedyCentral, SVP, Fan Engagement/Multi Platform Marketing. #SMX #11A

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Page 1: How Comedy Central Learned To Stop Worrying And Learned To Engage Fans  On All Platforms By Don Steele

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DR: SECOND SCREEN OR

HOW COMEDY CENTRAL LEARNED TO STOP WORRYING AND LEARNED TO ENGAGE FANS ON ALL PLATFORMS

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MORE THAN TV

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THESE GUYS

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MARKETING FUNNEL

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Awareness  

Interest  

Affinity  

Intent  

Viewership  

Surveys  

Ra.ngs  

Awareness  

Interest  

Affinity  

Intent  

Viewership  

Engagement  

Advocacy  

Likes/Followers  Search/Streams  

Social  Affinity  

Surveys  Sen.ment  

Ra.ngs  

Comments/Shares  Tweets/Streams  

Content  Crea.on      Shares  

Surveys  Impressions  Social  Buzz  

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•  Who è M 18-34 •  What è Basic TV

Show/Tune-In •  When è “Heavy Up”

before premiere •  Where è TV, Outdoor,

Billboards, Websites •  How è Buy Media

TV SHOW FRANCHISE •  Who  è    person  in  demo  with  

data  discovered  affinity  •  What  è  TV  Show,  Web  Site,  

Apps,  Tours  etc  •  When  è    365  Days  A  Year.  24  

hours  a  day  •  Where  èTV,  Billboards,  Web,  

Phone,  Radio,  Social  Networks  •  How  è  Content  Experiences  

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A LITTANY OF TOOLS

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PUTTING THE DOTS OUT THERE

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FANS IN ACTION

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SPOT TIMELINE

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•  3:17 EST è Spot Airs in DC •  3:17:01 EST è First Tweets •  3:17:02 EST è Comedy Central Interacts with fans •  3:18 EST è Clip is set Live on Facebook, YouTube,

Twitter •  3:20 è Ads are turned on on Facebook, Twitter •  3:45 è Blogs posts about Ad start to appear

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HYPER DISTRIBUTION

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REAL TIME MARKETING

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FACEBOOK TRENDS

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DUMB STARBUCKS

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NEW PLATFORMS

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KEY TAKEAWAYS •  THINK BIGGER

•  INVEST IN LISTENING •  BE NIMBLE •  ACKNOWLEDGE & ENCOURAGE