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From the SMX Social Media Marketing Conference in Las Vegas, Nevada, November 18-20, 2014. SESSION: Social As The Second Screen. PRESENTATION: How Comedy Central Learned To Stop Worrying And Learned To Engage Fans On All Platforms - Given by Don Steele, @donsteele of @ComedyCentral, SVP, Fan Engagement/Multi Platform Marketing. #SMX #11A
Citation preview
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DR: SECOND SCREEN OR
HOW COMEDY CENTRAL LEARNED TO STOP WORRYING AND LEARNED TO ENGAGE FANS ON ALL PLATFORMS
MORE THAN TV
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THESE GUYS
MARKETING FUNNEL
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Awareness
Interest
Affinity
Intent
Viewership
Surveys
Ra.ngs
Awareness
Interest
Affinity
Intent
Viewership
Engagement
Advocacy
Likes/Followers Search/Streams
Social Affinity
Surveys Sen.ment
Ra.ngs
Comments/Shares Tweets/Streams
Content Crea.on Shares
Surveys Impressions Social Buzz
• Who è M 18-34 • What è Basic TV
Show/Tune-In • When è “Heavy Up”
before premiere • Where è TV, Outdoor,
Billboards, Websites • How è Buy Media
TV SHOW FRANCHISE • Who è person in demo with
data discovered affinity • What è TV Show, Web Site,
Apps, Tours etc • When è 365 Days A Year. 24
hours a day • Where èTV, Billboards, Web,
Phone, Radio, Social Networks • How è Content Experiences
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A LITTANY OF TOOLS
PUTTING THE DOTS OUT THERE
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FANS IN ACTION
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SPOT TIMELINE
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• 3:17 EST è Spot Airs in DC • 3:17:01 EST è First Tweets • 3:17:02 EST è Comedy Central Interacts with fans • 3:18 EST è Clip is set Live on Facebook, YouTube,
Twitter • 3:20 è Ads are turned on on Facebook, Twitter • 3:45 è Blogs posts about Ad start to appear
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HYPER DISTRIBUTION
REAL TIME MARKETING
FACEBOOK TRENDS
DUMB STARBUCKS
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NEW PLATFORMS
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KEY TAKEAWAYS • THINK BIGGER
• INVEST IN LISTENING • BE NIMBLE • ACKNOWLEDGE & ENCOURAGE