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Google Places Reviews: How to Get Them and How to Respond to Them

Google Places Reviews - How To Get Them And How To Respond To Them

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Page 1: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews:

How to Get Them and How to Respond to Them

Page 2: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews: How to Get Them and How to Respond to Them

• Getting Reviews:

Ask for them. This is the simplest way to get Google Places reviews.

- Make it a point to ask them to visit your Google Places listing and submit a review.

- Remind them that posting a review to your listing is easy: they simple click on the “Write a Review” button at the top left-hand corner of your listing and type away.

Page 3: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews: How to Get Them and How to Respond to Them

• Getting Reviews:

Your Google Places listing link. Google Places provides you with a personalized link that you can send to your email or snail mail list to direct people to your listing and ask for reviews.

You can also include your link on all of your business correspondence, advertisements and marketing materials.

Page 4: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews: How to Get Them and How to Respond to Them

• Getting Reviews: QR codes. Generate a QR code linked to your Google Places listing and

put it on anything and everything related to your business that your customers may see, along with a simple request to visit your listing and write a review.

Page 5: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews: How to Get Them and How to Respond to Them

• Getting Reviews: Third-party sources. List your business in directories like Yelp, Bing, Yahoo!

Business listings, and Foursquare and all reviews submitted to those sites will automatically link to and be listed on your Google Places listing.

Page 6: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews: How to Get Them and How to Respond to Them

• Responding to Reviews: Negative reviews.. It is important that you preserve your business’ reputation by

responding to reviews promptly and diplomatically. Make a public attempt to resolve any issues, and express your perspective in a way that is neither self-justifying nor insulting to the customer.

Page 7: Google Places Reviews - How To Get Them And How To Respond To Them

Google Places Reviews: How to Get Them and How to Respond to Them

• Responding to Reviews: Positive reviews. Thank your satisfied customers for their support, and offer

them incentives to keep coming back. By offering coupons and referral rewards publicly, via the Google Places listing forum.

Page 8: Google Places Reviews - How To Get Them And How To Respond To Them

Take advantage of everything Google Places has to offer by enlisting the help of competent professionals

like us, Web Marketing Masters.

We can be reached by phone, at (805) 456-8636, or via email: [email protected].