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LonSafko.com #GRAutomationHub

Getting To Know Email Marketing Automation

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LonSafko.com #GRAutomationHub

• Spent most of my career as an entrepreneur, innovator, president and CEO. • An innovator for more three decades founding 14 start-up companies. • Invented the “First Computer To Save A Human Life”. • 18 Inventions & 30,000 personal records in the Smithsonian Institution, Washington, D.C. • Invented the first voice recognition and the first home automation for the disabled. • Invented the first three-dimensional virtual environment. • Invented the first integrated computer system for the physically disabled. • Invented the archetype for Apple Newton and Microsoft’s Bob operating systems. • Invented “Tool-Tips”, and first software user’s guides. • Has 14 Inventions in the Computer History Museum, Mountainview, CA • Awarded 3 patents on three-dimensional Internet advertising

and “Virtual-Electronic-Retailing” • Awarded 125 software copyrights, trademarks, a dozen signature marks. • Recipient of The Westinghouse Entrepreneur of the Year Award. • Recipient of The the Arizona Software Association’s Entrepreneur of the Year Award. • Recipient of The the Arizona Innovation Network’s Innovator of the Year Award. • Recipient of The Public Relations Society of America’s ”Mark of Excellence” Award. • Recipient of The A.A.P.A.’s Award of Excellence for the Western Hemisphere. • Twice nominated Entrepreneur of the Year by Ernst & Young / Inc. Magazine. • Recognized by the Department of Veteran’s Affairs and the Phoenix Mayor’s Council. • Featured in Entrepreneur Magazine, Inc. Magazine, PC Novice, Popular Science,

& New York Times. • Nine time published author and author of the Best Selling “The Social Media Bible”. • Now in its Third Edition and hit #1 on Amazon in both their Marketing & Business

categories. • Appointed USA Today CEO Advisory Board, the first SCORE Ambassador. • “Professional Blogger“ for Fast Company. • Author of The Fusion Marketing Bible, now #3 on Amazon & Patent Pending!

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Lon Safko

Email Marketing Services

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Software that manages your email lists, enables you to efficiently maintain your user lists, and sends email messages easily and inexpensively (or often free).

Provides sign up for your mailing list using a form on your website. Confirms their request to be added to the list “double opt-in".

Unsubscribe from your list, upon demand.

Spam: “Unsolicited Commercial Message” (Controlling the Assault of Non-Solicited Pornography and Marketing).

Ensures that you are in compliance with the 2004 CAN-SPAM Act and the Canada Anti-Spam Law (CASL)

Provides web analytics about your recipients via a web site; including: hard & soft bounces, open rates, pass alongs, click-throughs, and opt-outs.

Email Marketing Service Providers

Contact Management

Your relationships with your customers are important!

Many Email Service Providers (ESP), will offer easy-to-use tools that provide an interaction history for each of your customers, mail-merge personalization, and custom fields for learning more about your contacts.

They will track:

• Double Opt-In • Opt-Out • The 2004 CAN SPAM Act • The Canada Anti-Spam Law (CASL)

• 10 Days to remove • Fine: $2m per email message

• Soft Bounce • Hard Bounce • Bounce Grading and Automatic Removal

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Ready Made Templates

Hundreds to Choose From Choose from hundreds of fully customizable designs and layouts, including

postcard, one-column, and multi-column formats.

Fully Customizable Start by selecting your favorite template. Then make it completely yours by

adding your logo, images, brand colors, and text.

Inbox-Tested These email templates are rigorously tested on dozens of email clients to look

great in your customers' inboxes.

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Easily Customized Templates

Drag & Drop Editing Drag & Drop Editing lets you perfect your messages from one web page

location. Add images, change margins, and save your brand's color swatches in just a few clicks.

Drag-and-Drop Blocks Never fuss with HTML again. Select, edit, delete, move, and even swap images

and blocks of text in your messages.

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HTML Customizable Templates

HTML and Design Views HTML and design views that show you how your HTML becomes messages

exactly the way that your contacts will see them.

Be able to toggle between the two views as you perfect your messages.

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Deliverability

When you work hard on a message, you want it to reach your contacts. That's why messages sent through an Email Service Provider doesn't take detours: they don't fall into spam traps, wind up in junk mail folders, block by email servers, or earn you a spot on blacklists.

Email Service Provider are the industry’s top email delivery companies following strict guidelines to ensure your email’s success rates.

They have a dedicated email delivery teams that helps you create deliverable messages so they stay Whitelisted, so you aren't Blacklisted!

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Social Media Email Marketing

You need to be part of the social conversation!

Your email marketing needs to be social. Your Email Service Provider should have easy-to-use social media marketing

tools for Facebook or Twitter They should be able to save draft posts, schedule messages ahead of time, and

even track your results without switching between applications in order to see your results.

Email to Social Media

Every email you send through your ESP should seamlessly echo through social media networks in the form of likes, retweets, shares, and more.

Be able to add social media sharing buttons to your emails, and start promoting your newsletters on your Facebook wall and in your Twitter feed.

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Sign-Up Forms Add a sign-up form to your Facebook page so your fans will become your email

subscribers too.

Social Media Tracking Show you which of your messages attract the most likes, clicks, comments, and

retweets.

Facebook So you can share your ideas on the world's most-popular social network by

starting a conversation by posting any link, photo, or message.

Twitter Give your Twitter followers what they want: exclusive deals, breaking news, and

the best content from your business.

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Email Marketing Service Costs

Monthly Costs • Range: Free up to $5,000

Generally…

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Your List Size USD0 - 1000 15 USD

1001 - 2,500 25 USD2,501 - 5,000 45 USD5,001 - 10,000 65 USD10,001 -25,000 145 USD25,001 - 50,000 250 USD

50,001 + 450 USD/ Call

Simple Email Automation

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OutlookMailing List Manager And Edit Mailing List Rule

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Outlook - RulesRules help reduce manually filing or taking the same action when a similar message arrives. Rules are always on and run automatically.

For example, when a message is received from a specified person, it’s automatically moved to the folder that you designate.

The Rules Wizard helps you design rules to manage messages. Rules fall into one of two categories — organization and notification.

The Rules Wizard includes templates for the most frequently used rules, which include the following:

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Stay Organized These rules help you file and follow up on messages. For example, you can create

a rule for messages from a specific sender, such as Sarah Smith, with the word "sales" in the Subject line, to be flagged for follow-up, categorized as Sales, and moved to a folder named Sarah’s Sales.

Stay Up to Date These rules notify you in some way when you receive a particular message. For

example, you can create a rule that automatically sends a message to a mobile device when you receive a message from a family member.

Outlook - Rules

Email Drip Campaign

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Email Marketing Flowchart

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Email Marketing Flowchart Using Outlook

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My Book Email Flow Chart

Advanced

• You can also send different auto-responders depending what your prospects click on. • Send coupons within x days of order. • Send emails based on buying habits

List Building

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• Ultimately, it all comes down to “List Building”. "The money is in the list".

• And... Building your list comes down to “Fish Food” and “Great Content”!

• Fish Food = White Papers, Tools & Tips, Podcasts, Training Videos, Spreadsheets, Survey Results, Studies, etc. = Great Content!

• And lastly... Integrity!

• Have a good Privacy Policy with integrity and stick to it.

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List Building Using Outlook

Example: • “Email Marketing Cheat Sheet” • Must have “GetResponse Request” in the Subject Line • And.. Get these slides from www.LonSafko.com.

Best-In-Class Email Marketing Service

Provider

Other List Building Techniques

• Embedded sign-up forms • Pop-ups • Landing pages • Apps • Webinars

GetResponse Marketing Automation Features

• Encourage completed purchases

• Keep customers coming back

• Lead nurturing strategy

• Notify sales representatives

• Reengage inactive customers

• Up-sell and cross-sell

Q&A