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Eli SchwartzDirector of Marketing, APAC SurveyMonkeySurveyMonkey 亞太行銷總監
Everyone Can Be A VIRAL Marketer病毒行銷 · 你學得會!Taipei, Taiwan
August 2016
SurveyMonkey 是世界一流的問卷調查平台SurveyMonkey Is the World’s #1 Survey Platform
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3MSurvey responses are generated daily每日回收問卷數
17KNew sign-ups daily每日註冊新用戶
90MUnique visitors
every month每月訪客
“SurveyMonkey turns online surveys into a hot business.”
“One of the hottest startupsto watch.”
Non-Profit27%
Personal1%
Education21%
Govt.9%
For-Profit42%
We Have 20+ Million Registered Users of All Types
99% of the Fortune 500
2 千多萬的註冊用戶,涵蓋了 99% 的 500 強企業
Get valuable data for everyone across your organizationWe Help Companies and People Make Smarter Decisions
PerformanceReviews
WebsiteFeedback
ParentFeedback
EventPlanning
ProductResearch
Market ResearchNPSEmployee
SatisfactionCustomer
SatisfactionNonprofitSurveys
我們幫助企業和個人蒐集數據,做出合理決策
績效評估 網站反饋 母公司反饋 活動規劃 產品調研
非盈利調查 客戶滿意度 員工滿意度 NPS 市場調查
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Why do you want to go viral?為何要玩病毒行銷?
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Why do you want to go viral?為何要玩病毒行銷?
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Everything can be viral萬物皆有染
www.surveymonkey.com/r/3DHLXJ8
What is virality?
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• Controversy 爭論• Anger 憤怒• Joy 快樂• Newsworthy 有新聞價值• Easy to consume 消費得起• Practical & useful 實用性
There must be an emotional connection for you to engage找到用戶積極參與的情緒連接點
What do the experts say? 磚家說
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• Attributes 屬性 – tie in to who people are (e.g students, patriotism)• Tribes 群體 – make them a part of something (“Pissed off consumers”)• Insights 見解 – confirm a flattering attribute (Yup, you are smart)• Ego 自我意識 – Share to make yourself look good • Topical 話題 – on the the relevant topics (Latest news) • Competition 競爭 – Can you beat me?• Collaborative 合作 – Brings a feeling of togetherness• Delight 高興 – LOL!• Actionable 可行 – How to lose weight
Examples of viral triggers 行銷導火索
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• Bill is Stupid• Ice bucket challenge• Various infographics• Videos
Examples of virality
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• Bill is Stupid• Ice bucket challenge• Various infographics• Videos
Examples of virality
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• Bill is Stupid• Ice bucket challenge• Various infographics• Videos
Examples of virality
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• Bill is Stupid• Ice bucket challenge• Various infographics• Videos
Examples of virality
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• Male vs female? • Age? • Hours of sleep at night• How much money do you make?• Bad habits?• Where do you live?• Have you ever been unfaithful?• What was the last lie you told?• Devices?• Scenarios• Image reactions
Use surveys and ask BOLD questions使用問卷大膽調查
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Paint a bullseye around your darts
Prewrite your headlines
___% of ____ ____ want to ____ with____
在飛鏢所射之處畫靶心
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Paint a bullseye around your darts
Prewrite your headlines
___% of ____ ____ want to ____ with____
16% of married | males want to have an affair with Justin Bieber
在飛鏢所射之處畫靶心
Surveys = data = Unique content
charts
articles
infographics
blogs
Surveys
調查 = 數據 = 獨特內涵
Case study
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surveymonkey.com/r/sg-toilet-example
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Painted bullseyes畫靶心
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Single dimensional view單維度的觀點
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2 dimensional view兩維度的觀點
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What was the other?
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Turned in into an infographic圖像視覺化
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Results
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Toilets go viral, but so do lots of other topics!除了廁所,還有很多話題可以病毒行銷
www.surveymonkey.com/results/SM-YZTV82VM/
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• Dig deep into behaviors• Put numbers in the headline• Use short URL’s • Make the URL’s descriptive• Use images above the fold• Make it easy to scan• Time it right• Get it to influencers• Be newsworthy• Use paid social• BUILD IN THE EMOTION
Next steps
Email me for slides: [email protected]
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