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Document History: Version 1.0 - 12th December 2008 Version 1.1 - 16th December Version 1.3 - 9th July 2013 Version 1.4 - 25th September 2013 Version 1.5 - 20th November 2013 Version 1.6 - 28th July 2014 Version 1.7 - 14th August 2014

Prepared by - A. Dixon, D. Sanders, J. Clark VisionsLive Limited © VisionsLive Ltd 2009-2014

Administrator Quick-Start Guide to User Management

Prepared for:

Account Administrators

Online Qualitative Research made simple

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1. Login Navigate to http://client.visionslive.com in your browser and log in using your username (your email address) and password.

2. Creating a new Project As an administrator you have a number of options available. You can browse through these options using the menu on the left-hand side of the screen.

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3. View Subscription The first option (and the page you are taken to when you log in) is the “View Subscription” page which shows an overview of your subscription, including:

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You can view more details by clicking on the links.

Here you can add your own reference or download the invoice as a pdf

Your subscription details.

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4. Manage Users Clicking on “Manage Users” shows a list of current users for your account and allows you to edit these users or add new users.

The “State” column in the current users table shows whether a user is able to log in to the VisionsLive.com website (note that even if they can’t log in they can still join sessions using the link in an invitation email). Click on the icon

to toggle between the two states. The “Actions” column

of the table shows icons to change user-specific options.

These icons allow you to:

Edit a user’s details

Change a user’s password

Set permissions

Email a user his or her login details

Delete a user

These are all explained in more detail below.

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5. Add User To add a new user, click the “Add User” button.

From here you can specify all the details for the new user and then create the user by clicking the submit button. You can choose whether or not to send the user their login details via email (alternatively, you can do this later on in the process if you do not wish them to be able to log in immediately).

You can create 3 types of user: Moderators, Accountants, and Administrators.

Moderators: This is the main type of user; when Moderators log into the website they will see a limited number of options available to them; namely the “Moderator Options” and “Account Options”. Once you add a new Moderator you are taken directly to the Permissions page for this new Moderator.

IMPORTANT – Moderators cannot be created in the Participants section in each module, they can only be created at Account level by Account Administrators.

Accountants: Accountants have access to the “Manage Payments” section and the “Account Options” section. An Accountant can view, download, and set references in invoices and receipts, and change their own details and password.

Administrators: Administrators can do everything that the primary user can do. They see all the options explained In this article, create users, set permissions, etc.

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6. Edit Details In this section you can make changes to the user’s details.

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7. Set Password You can manually set a password for the user or alternatively auto-generate a password and have it emailed directly to them (this takes you to the “Email User” page).

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8. Edit Permissions In this section you can make changes to the user’s details. You can edit the permissions for a Moderator, determining which features of the VisionsLive.com Tool each Moderator has access to.

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9. Email User Using this tool you can send the user an email from the VisionsLive.com system that tells the user how to log into VisionsLive.com. You can also include a personal message (recommended).

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10. Delete User This command will delete a user from the system (it asks for confirmation first).

11. View Modules Clicking on “View Modules” will display a list of links to the modules that are available to you.

You can create projects, sessions, participants and perform other tasks using the Session Manager 2.0.

Session Manager 2.0Designed for online synchronous research. In this module you can create new projects, assign Moderators and prepare sessions within them for the pre-designated times. Then having loaded the requisite participants, send invitations via email to invite them to attend.

Next-gen Boards ManagerDesigned for asynchronous research. Select this module to create new projects, assign Moderators and make Boards for the time period required, load content and add participants to send invitations via email.

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More InformationIf you require any further information or assistance,

please talk to your account administrator, or contact the VisionsLive support team at support@visionslive.com

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