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90% of the Target Sector Has Smartphones... How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

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Page 1: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

90% of the Target Sector Has Smartphones

How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

(Part Two in the Series)

Page 2: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• This is the second in what will be at least a nine-part content series

• On a weekly basis we’ll be touching upon subjects such as– Direct mail and the 99% non-open rate (there’s hope!)– “Digital Ambassadors”- tricks with technology you should use– And we’ll also describe board member, event and social media

opportunities all organizations should consider

• And now, let’s find out why mobile should be taking on increased emphasis in your future communications plans

Page 3: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• Here’s a theory that closely follows research from Nielsen-

• Of all the eligible givers in the U. S. aged 70 or younger, ~ 80% or them own Smartphones

Page 4: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• Here’s a fact-

• 87% of Millennials said they made a donation in 2014

• The majority of this group gave gifts larger than $100

- The Chronicle of Philanthropy

Page 5: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• And a hypothesis- – Online giving is going to continue to grow

• And one last fact-– Greater than 50% of all online activity now takes

place via mobile devices - Google

Page 6: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• Mobile is unique; across the entire media spectrum, it is the only platform that consistently achieves an open rate in excess of 90%

• Most other media platforms* deliver open rates of 10% or less; many of them hover at 1% or less

* (direct mail, email, social, online media)

Page 7: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• Mobile has become ubiquitous

• It should be a strategic part of every organization’s fundraising plan

• There are about 15 different ways you can use mobile for acquisition, donor achievement and retention

Page 8: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• Some of the most common uses include-

– Peer to peer fundraising– Push messaging which enjoys ~ 99% open rates– Advocacy campaigns, where existing donors and event

participants can radically magnify your outreach

– And of course, donor pages that actually work on mobile devices the way they’re supposed to

Page 9: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• The most important piece of new data you should be acquiring is your donor, prospect and advocate’s mobile numbers

• The four most successful methods of mobile # acquisition are-1. On event registration pages2. Via “Digital Ambassador” campaigns3. “Humanized content”; deployments that result in follower

sign-up4. Cross media applications with compelling calls to action

Page 10: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• As suggested in the previous deck regarding ALS Ice Bucket “replication”-

• You’ll need a humanized content plan, as digital media needs to be treated differently compared to direct mail and email tactics of the past

• Just as with social media apply the 4/5 rule where 80% of your mobile content is about them, vs. 20% or less being about you

Page 11: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

• Use digital media content the way it works best- “humanize this content”

• If you “go for the ask” too early, or too often, you’ll blow them right out of the water

Page 12: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

Stay Tuned For More Quick Points From NEPS Digital

Page 13: 90% of the Target Sector Has Smartphones...  How Come 90% of Organizations Don’t Have a Strategic Mobile Plan Yet?

Product Based Services• Mobile- The Perfect Storm for

Fundraising– Acquisition, Nurturing, Donor

Conversion– 99% Open Rates– Advocacy

• Social Media- The “Digital Natives” Guide to Fundraising

• Direct Mail- Digital Tactics to Avoid The Garbage Pail

• Board Member Rejuvenation• 10X Crowdfunding with Digital

Ambassador Programs• The Digital Method for Events

Multiplication • Marketing Automation Workflow

– “If-Then” automation for specific industry verticals

Strategy Based Services• Digital Media Temp- Chief

Development Officer Fractional Ownership Services

• Digital Immigrants Guide to Fundraising in a Digital Media Age– What digital natives instinctively

know

• Mobile Media, Social Media- Acquisitions & Conversion Plans

• Best in Class Private Sector Practices-– Inbound Marketing – Content Marketing Plans

For more information contact: Craig Carew – NEPS Digital [email protected]