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Summer Training Report on The study of safety measures at WIPRO Ltd. (HARIDWAR) Submitted by xxxxxxx MBA-2 nd year UTTARAKHAND TECHNICAL UNIVERSITY MBA-(2011-2013) 1

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Page 1: summer training report on safety measures

Summer Training Report on

The study of safety measures at

WIPRO Ltd.

(HARIDWAR)

Submitted by

xxxxxxx

MBA-2nd year

UTTARAKHAND TECHNICAL UNIVERSITY

MBA-(2011-2013)

ACKNOWLEDGEMENT

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Words in my lexicon fail to elucidate my profound sense of veneration and indeptness to Mr. ARVIND CHAUHAN (HR MANAGER) for his inspiring guidance and providing me this opportunity.

I convey my special thanks to DR. xxxxx (HOD- MBA) and xxxxxx, for their valuable guidance, support for literature, critical reviews of project and the report and above all the moral support they had provided to me with all stages of this project.

I would also like to thank to all the respondents who have helped me for collection of data, for their honest participation in the Research and helped me directly or indirectly in successful completion of this study for their help and cooperation throughout the project

STUDENT DECLARATION

I hereby declare that the report titled “SAFETY MEASURES AT WIPRO” is a bonafied record of the project done by me at, “WIPRO LTD SIDCUL (HARIDWAR)”

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This study has been undertaken in the partial fulfillment of the requirement for the award of Master of Business Administration by xxxxxxx , ROORKEE (UTTTRAKHAND TECHNICAL UNIVERSITY).

MR.xxxxxxx xxxx

(MENTOR) MBA-2nd year

Executive Summary

The objective of the study the safety measures at Wipro is to analyze the actual protection adopted by WIPRO LTD. and to evaluate how far this

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process confirm to the purposes underlying the operational aspects of the industry. How far the process is accepted by it.Increasing number of accidents involving workers has drawn our attention towards safety measures in the factories. Accidents not only affect workers losing their livelihood but also employers in terms of compensation to be paid to the workers. Accidents are a significant cause of dispute between workers and management. With the coming in of new set up of industries e.g., steel production, engineering, fertilizers, chemicals and petro-chemicals, oil refining etc., and increasing use of machine power, industrial complexities in terms of process of production have increased. This has given rise to hazards and risks.

Safety measures are to be adopted against such risks and hazards. The Factories Act, 1948 has laid down certain measures for the safety of workers employed in the factories.

CONTENTS

CHAPTER -1: OBJECTIVE………………………………………….........7

CHAPTER- 2: INTRODUCTION………………………………………8-51

CHAPTER-3 : RESEARCH METHODOLOGY……………………..52-53

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CHAPTER-4 : DATA ANALYSIS AND INTERPRETATION…..…54-63

CHAPTER-5 : FINDINGS AND SUGGESTIONS…………………..64-65

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CHAPTER – 1 OBJECTIVE

OBJECTIVE

1. To Analyze The Working Atmosphere Of Wipro.2. Explain The Need for Adopting Safety Measures In companies.3. Describe The Safety Measures Provided For In The Factories Act.

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4. Understand The Relationship Between Safety Measures And Efficiency.

CHAPTER 2: INTRODUCTION

1. COMPANY PROFILE

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Introduction…………………………………………………10

Vision and mission…………………………………………..11

Milestones………………………………………...................12

Sales networking…………………………………………….13

Products…………………………………………………13-17

Quality system………………………………………………18

Awards and honors…………………………………………19

Products manufactured…………………………………..20-23

2. Safety measures AT WIPRO

Factories act 1948……………………………………………..25

Safety measures and efficiency of workers…………………….25

Need for safety…………………………………………………26

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provisions of safety under factories act……………………..27-32

Safety at Wipro………………………………….................33-51

– Emergency

– Identification of hazardous area

– On site emergency plan

– Emergency control centre

– Fire safety

– Mock rehearsal

– Key personnel responsibility

– Role of individual

– General instructions

– Safety committee members

– Location of first aid boxes

– Emergency response team/ rescue team

– Workplace safety

– General safety for truck drivers

– Safety regarding outside visitors

– Process flow chart

1. INTRODUCTION

WIPRO India Ltd.

(APPLYING THOUGHTS)

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Wipro Limited (formerly Western India Products Limited) is an Indian global IT services and consulting company headquartered in Bangalore, India.

As of 2012, Wipro is the second largest IT services company by turnover in India. It provides outsourced research and development, infrastructure outsourcing, business process outsourcing (BPO) and business consulting services.

The company operates in three segments: IT Services, IT Products, Consumer Care and Lighting.

It is 9th most valuable brand in India according to an annual survey conducted by Brand Finance and The Economic Times in 2010. Wipro has other business interest particularly consumer goods, health care and engineering. Wipro Technology has announced the launch of its first iPhone corporate app "Wipro Buzz".

The company was established in 1945 by Mohamed Hasham Premji as Western India Products Limited, later abbreviated to Wipro. It was initially set up as a vegetable oil manufacturer in Amalner, Maharashtra, producing sunflower Vanaspati oil and soaps.The company logo still contains a sunflower to reflect their original business.

In 1966,Azim Premji, aged 21 at the time, took over as chairman of the company, and started the changes that over time transformed Wipro into one of the largest IT outsourcing services provider of the world. Along with a small number of shareholders, Azim Premji is a major shareholder in Wipro. During the 1970s and 1980s, the company shifted its focus and began to look into business opportunities in the IT and computing industry, which was at nascent stages in India at that time. Wipro marketed the first indigenous homemade PC from India in 1985.

By 2000, Wipro Technologies emerged as the largest publicly listed software exporter in India and the first software services provider to be assessed at SEI Level 5 in the world.

VISION AND MISSION

Vision

“Wipro's Vision is focused on attaining leadership in the areas of business, customer and people”

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Mission

“To achieve the vision by consistent delivering extraordinary value to our customers and stake holders through high quality products and satisfaction.”

Wipro Milestones

In pursuit of achieving excellence Wipro has crossed several milestones of success over the

year:-

1947 - Establishment of an Oil crushing unit at Amalner in Maharashtra 1970 - Manufacture of Hydrogenated cooking (Vanaspati) medium at Amalner

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1982 - Introduced Flexi Packs for Hydrogenated cooking medium - a first in India 1986 - Santoor soap launched 1991 - Wipro Lighting established 1991 - Wipro Baby Soft Products launched 1999 - Launch of Wipro Active 2003 - Launch of Wipro Safewash 2003 - Glucovita acquired 2003 - Chandrika Marketing Rights obtained 2004 - Launch of Santoor Facewash and Cream 2005-06 Amongst the fastest growing FMCG companies 2006 -  Acquisition of North West Switches 2007 – Acquisition of Unza, One of the leading companies of South East Asia, in

personal care business. 2008 – establishment of wipro haridwar. 2009 – Relaunch of Santoor. WCCLG Revenues cross Rs. 2000 Cr.

.

SALES NETWORKING

Wipro limited is an Indian global IT services and consulting company

With a revenue of $ 7.3 billion with the following subsidiaries – Wipro ConsumerCare &

Lighting,Wipro Infrastructure Engineering,Wipro GE Medical Systems Limited and Wipro

Technology Services Limited.

PRODUCT RANGE

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Wipro provide a wide range of products tailored to consumer needs.

ACCESSORIES:

SANTOOR SOAP BAR

In 1986, Wipro brought these two traditional ingredients sandal and turmeric together ........and Santoor was born. Santoor is now exported to 11 countries.

SANTOOR HAND WASH

Santoor Handwash was launched in the year 2006 as a logical extension of the Santoor mother-brand in the modern personal wash category. It is available in three variants, namely- essential oil, extra moisturizing and glycerin & apricot.

CHANDRIKA SOAP A new phase of Chandrika’s momentous journey began when in 2004 Wipro Consumer Care Limited bought the brand.

In 2007 Chandrika Forever was launched which offers the consumer the goodness of seven natural oils in a soap that lasts longer.

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WIPRO BABY DIAPERS

In the year 1998 the Baby Soft logo was launched followed by an expansion in the category with the launch of diapers and Wipro’s range of products for complete baby care.

CHANDRIKA HAND SANITIZER

Chandrika Handwash was launched as a logical extension of the Chandrika mother-brand in the modern personal wash category in the year 2007. It is available in two variants, namely- Essential oil and Extra Moisturizing.

WIPRO HONEY

Wipro Sanjeevani Honey was launched in 2004. It was launched in the market as bottled natural honey in its purest natural best. With a positioning of “it is thicker, so it is better”, Wipro Sanjeevani Honey soon established a loyal following all across India.

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.

CHANDRIKA FACE WASH

Chandrika Face Wash range offers all the goodness of Chandrika in a modern and attractive new format.

The entire face wash range offers the cleansing properties of natural ingredients made even more effective with the Chandrika promise of Active Ayurveda.

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Wipro Safewash

 was launched in the year 2004. It is a liquid detergent meant specially for woolen clothes.

Wipro Safewash has neem which is known to remove germs and keep clothes truly clean. Tests conducted at the world renowned Texan lab show that Wipro Safewash has better detergency, better lather and better shine and gloss for clothes. 

Market research shows that Wipro Safewash is the fastest growing liquid detergent brand. It is available in SKU’s of 50g, 200g, 500g and 1 kg.

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GLUCOVITA

.  Glucovita was acquired by Wipro Consumer care in 2003. It offers the consumer the goodness of Glucose, Calcium and Vitamin D all in one tasty drink. It is marketed with the positioning - Ghar jaate hi Glucovita.

SANTOOR DEO

Santoor Deo was launched in 2010 . Santoor Deo is available in six exciting variants—Energize, Sparkle , Poise, Grace, Enhance and Charismatic, each with its own unique and youthful fragrance like Fruit Vitalisers , Lemon Active , Floral Active, Passion Flower, Lily and Tuberose

SMARTLITE IRON

Smoothest Coating DuPont Teflon* non-stick coating

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Scratch resistant sole plate Auto off pilot light Easy glide - reaches into hard to reach

areas Powerful Performance - 1000W Adjustable Thermostat controls

.

NORTH-WEST SWITCHES

North-west is one of the early entrants in the Modular switches business having commenced operations in

1989.

QUALITY SYSTEMS

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Wipro’s persistence in sticking to the high quality norms, and quick response to the ever changing value perceptions of the customers by modifying the products to suit the new requirements, have helped in writing success stories even in this turbulent phase.

It only goes to prove that offering ‘quality’ – in product, presentation, performance, price, and place – is the real mantra of satisfying the customers today; the gap between the offer and the performance has to be completely filled up. The endurance in tenaciously pursuing this idea has rewarded Wipro by being accredited with one of the most prestigious international quality awards.

Periodical internal quality audit programmes, as required by ISO standards, is carried out to

identify non-conformities, and remedial measures are instantly taken to maintain

conformity to ISO standards. Wipro was ranked 37 in The Brand Trust Report among the

most trusted brands in INDIA.

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WIPRO LTD. (SIDCUL), HARIDWAR

Wipro Ltd. is located in Plot No. 99, 100 & 101, Sector 6A, Integrated Industrial Estate (IIE), BHEL Haridwar. This manufacturing unit deals in Electrical wiring devices, Modular Switches, Miniature circuit breaker, home automation & security devices. It has its corporate office is in Banglore, Karnataka. You can contact below phone number for any query or information.Company Product: Electrical wiring devices, Modular Switches, Miniature circuit breaker, home automation & security devices

Address:Plot No. 99 - 104, Sector 6A,IIE, SIDCUL,(haridwar)Haridwar-249403

Uttarakhand

Established on 1.8.2008President of Wipro consumer care and lightning – MR. VINEET AGARWALGeneral Manager – MR.GOPINATH NAYARHR-Manager – MR. ARVIND CHAUHAN Number of employees

o Staff – 44o Workmen – 207

Area – 24212 sq. m

Awards and honors’

ISO 9001: 2008 – QUALITY MANAGEMENT SYSTEM - “REQUIREMENT”ISO 14001: 2004 – ENVIORNMENT MANAGEMENT SYSTEMISO 22000: 2005 – FOOD SAFETY MANAGEMENT SYSTEM “REQUIREMENT”

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PRODUCTS MANUFACTURED AT WIPRO (SIDCUL) HARIDWAR:

SANTOOR SOAP BAR

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In 1986, Wipro brought these two traditional ingredients together ...TURMERIC AND SANDAL.....and Santoor was born. Santoor gave the Indian woman, nature’s traditional goodness at a popular price. Targeted at the middle class housewife, Santoor combined the natural goodness of two ingredients that she had grown up with - now for the first time in a convenient soap.

As the popularity grew so did its market share. Santoor was now the largest soap in South India. It

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GLUCOVITA

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In 1986, Wipro brought these two traditional ingredients together ...TURMERIC AND SANDAL.....and Santoor was born. Santoor gave the Indian woman, nature’s traditional goodness at a popular price. Targeted at the middle class housewife, Santoor combined the natural goodness of two ingredients that she had grown up with - now for the first time in a convenient soap.

As the popularity grew so did its market share. Santoor was now the largest soap in South India. It

Glucovita was acquired by Wipro Consumer care in 2003. It offers the consumer the goodness of Glucose, Calcium and Vitamin D all in one tasty drink. It is marketed with the positioning - Ghar jaate hi Glucovita. It gives you instant energy before or after a tiring energy sapping activity. In addition to supplying the essential vitamins and minerals the body lost during the day, Glucovita also provides the body with calcium that helps strengthen and maintain healthy bones.

Glucovita is available in regular and orange flavor. Packaged in convenient pack sizes of 50g, 100g, 200g & 500g and is widely available in retail stores across the country. Today, Glucovita has captured significant market shares in AP, West Bengal and TN.

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WIPRO SAFEWASH

NORTH WEST SWITCHES

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Glucovita was acquired by Wipro Consumer care in 2003. It offers the consumer the goodness of Glucose, Calcium and Vitamin D all in one tasty drink. It is marketed with the positioning - Ghar jaate hi Glucovita. It gives you instant energy before or after a tiring energy sapping activity. In addition to supplying the essential vitamins and minerals the body lost during the day, Glucovita also provides the body with calcium that helps strengthen and maintain healthy bones.

Glucovita is available in regular and orange flavor. Packaged in convenient pack sizes of 50g, 100g, 200g & 500g and is widely available in retail stores across the country. Today, Glucovita has captured significant market shares in AP, West Bengal and TN.

Wipro Safewash was launched in the year 2004. It is a liquid detergent meant specially for woolen clothes.

Wipro Safewash has neem which is known to remove germs and keep clothes truly clean. Tests conducted at the world renowned Texan lab show that Wipro Safewash has better detergency, better lather and better shine and gloss for clothes. 

Market research shows that Wipro Safewash is the fastest growing liquid detergent brand. It is available in SKU’s of 50g, 200g, 500g and 1 kg.

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Wipro Safewash was launched in the year 2004. It is a liquid detergent meant specially for woolen clothes.

Wipro Safewash has neem which is known to remove germs and keep clothes truly clean. Tests conducted at the world renowned Texan lab show that Wipro Safewash has better detergency, better lather and better shine and gloss for clothes. 

Market research shows that Wipro Safewash is the fastest growing liquid detergent brand. It is available in SKU’s of 50g, 200g, 500g and 1 kg.

Wipro acquired North-West the most acclaimed

modular switches and switchgear brand which is known for excellent

aesthetically stylish and highly reliable products. North-west is one of the

early entrants in the Modular switches business having

commenced operations in 1989.

, North-West has built a reputation for Stylish

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2. SAFETY MEASURES AT WIPRO

Factories act 1948

Safety measures and efficiency of workers

Need for safety

Safety at Wipro

– Preface

– Emergency

– Identification of hazardous area

– On site emergency plan

– Emergency control centre

– Fire safety

– Mock rehearsal

– Key personnel responsibility

– Role of individual

– General instructions

– Safety committee members

– Location of first aid boxes

– Emergency response team/ rescue team

– Workplace safety

– General safety for truck drivers

– Safety regarding outside visitors

– Process flow chart

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Wipro acquired North-West the most acclaimed

modular switches and switchgear brand which is known for excellent

aesthetically stylish and highly reliable products. North-west is one of the

early entrants in the Modular switches business having

commenced operations in 1989.

, North-West has built a reputation for Stylish

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FACTORIES ACT, 1948

It is a Central Legislation Which is enforced by State Government through Inspectorate of Factories. There are number of safety provisions contained in the said act which are required to be ensured by occupiers of various factories. All safety measures may not be applicable in all factories across the board. Safety measures applicable to a particular factory would depend upon the nature of manufacturing process being carried on in the factory. In order to sensitize the industries about Safety provisions, this safety manual containing broad guidelines about safety measures contained in various sections of Factories Act, 1948 has been prepared. However in order to have legal interpretations/clarifications, Factories Act, 1948 is required to be referred.

Safety measures and efficiency of workers

There is a close relationship between safety measures and Efficiency of workers.

— Increase in number of accidents and declining efficiency has led to adoption of safety measures in factories.

— The Factories Act, 1948 has laid down certain measures to be adopted for the safety of workers employed in factories.

— The safety measures result in increasing the efficiency of workers. It results in increasing the productivity. It improves not only workers’ physical efficiency, but provide for protection against risks of injury and ill-health.

Safety measures are concerned not only with the physical efficiency, and safety of the workers, but also his general well being. Being related with welfare, Safety Measures in Factories: lack of safety exposes workers to health hazards. It also involves occupational health risks. Indian workers are generally considered to be less efficient as compared to workers in other countries. Such a statement does not reflect any inherent deficiency on the part of workers. It is stated to be due to longer hours of work, low wages, and poor living conditions. Health and safety measures provided in factories are also of poor standard. This may be stated as the basic reason for the inefficiency of workers in India. Climatic factors, illiteracy, low standard of living may also affect the efficiency adversely, but the poor working conditions happen to be the main reasons. Safety measures as listed above partly prevent workers from being exposed to the risk of accidents, and protection against dust and fumes and inflammable gases, etc. These are partly welfare in nature e.g., preventing employment of young persons on dangerous machines. Other safety measures reduce the strain from working under difficult conditions.

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Need for safety measures

Safety measures result in improving the conditions under which workers are employed and work. It improves not only their physical efficiency, but also provides protection to their life and limb. Inadequate provision of safety measures in factories may lead to increase in the number of accidents. Human failure due to carelessness, ignorance, inadequate skill, and improper supervision has also contributed to accidents, and the consequent need for safety measures. Other factors giving rise to the need for safety measures are…

— Rapid industrialization with its complexities in manufacturing process and layout;

— Expansion or modifications in existing factories;

— setting up of new industries involving hazards not known earlier;

— lack of safety consciousness on the part of both workers and management;

— Inadequate realization of the financial implications of accidents.

Safety measures which are provided in the Factories Act, 1948, are considered to be minimum in terms of adequacy. Such measures are required to be effectively implemented. In addition to implementing safety measures provided in the Factories Act, there is also need for providing training in safety to workers, and installing safety equipment in the factories. Employers should take the initiative in providing training in safety to employees. Workers’ unions should take interest in safety promotion. Periodic training courses in accident prevention can be organized. Safety should become a habit with employers and the workers alike.

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The Factories Act provides for the following safety measures:—

(i) Fencing of Machinery (sec.21)

In every factory, measures should be taken for secured fencing of machinery. Safeguards of substantial construction must be raised and constantly maintained and kept in position while the parts of machinery (they are fencing) are in motion or in use.

Fencing is necessary in respect of:

— Every moving part of a prime mover;

— Headrace and tailrace of every water-wheel and water turbine;

— Every part of an electric generator, a motor or a rotary convertor;

— Every part of transmission machinery;

— Every dangerous part of any other machinery.

(ii) Work on or near Machinery in Motion (sec. 22)

Where in any factory, it becomes necessary to examine any part of machinery, while the machinery is in motion, such examination shall be carried out only by specially trained adult male workers. Such workers shall wear tight fitting clothing and their names shall be recorded in the register prescribed in this connection. The machinery in motion with which such workers would otherwise be liable to come in contact during the course of its examination, shall be securely fenced to prevent such contact. No woman or young person shall be allowed to clean, lubricate or adjust any part of a prime mover or transmission machinery, while the machinery is in motion.

(iii) Employment of Young Persons on Dangerous Machines(sec.23)

The Factories Act prohibits employment of young persons on certain types of machines as specified under Sec.23 of the Act. They can work only after they have been fully instructed as to the dangers arising in connection with the machines and the precautions to be observed. They should have received sufficient training in work at such machines. They should be under adequate supervision by a person who has a thorough knowledge and experience of the machines.

(iv) Striking Gear and Devices for cutting off Power(sec.24)

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In every factory —

i) suitable striking gear or other efficient mechanical appliances shall be provided and maintained, and used to move driving belts to and from fast and loose pulleys which form part of transmission machinery. Such gear or appliances shall be so constructed, placed and maintained as to prevent the belt from creeping back on to the fast pulley.

ii) Driving belts when not in use shall not be allowed to rest or ride upon shaft in motion. In every factory, suitable devices for cutting off power in emergencies from running machinery shall be provided and maintained in every workroom.

(v) Self-acting Machine(sec.25)

No traversing part of a self-acting machine in any factory, and no material carried thereon shall, if the space over which it runs, is a space cover which any person is liable to pass, whether in the course of his employment or otherwise, be allowed to run on its outward or inward traverse within a distance of eighteen inches from any fixed structure which is not a part of the machine. This is to safeguard the workers from being injured by self-acting machines.

(vi) Casing of New Machinery(sec.26)

Every set screw, bolt or key on any revolving shaft, spindle, wheel, or pinion shall be so sunk, encased or otherwise effectively guarded as to prevent danger in all machinery driven by power and installed in the factory. The State government is authorized to make rules specifying further safeguards to be provided in respect of any dangerous part of any particular machine or class or description of machines in this connection.

(vii) Prohibition of Employment of Women and Children Near the Cotton openers(sec.27)

No women or child shall be employed in any part of a factory where pressing a cotton–opener is at work.

(viii) Hoists and Lifts(sec.28)

In every factory—

i) Hoists and lifts shall be of good mechanical construction, sound material and of adequate strength;

ii) They shall be properly maintained, and shall be thoroughly examined by a competent person at least once in every period of six months. A register shall be kept containing the prescribed particulars of each such examination;

iii) Every hoist way and lift way shall be sufficiently protected by an enclosure fitted with gates, and the hoist or lift and every such enclosure shall be so constructed as to prevent

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any person or thing from being trapped between any part of the hoist or lift and any fixed structure or moving part.

iv) The maximum safe working load shall be plainly marked on every hoist or lift, and no load greater than such load shall be carried thereon.

v) The cage of every hoist or lift used for carrying persons shall be fitted with a gate on each side from which access is afforded to a landing.

vi) Every gate shall be fitted with interlocking or other efficient device to secure that the gate cannot be opened except when the cage is at the landing and that the cage cannot be moved unless the gate is closed. Where in the hoists and lifts used for carrying persons, the cage is supported by rope or chain, there shall be at least two ropes or chains separately connected with the cage and balance weight, and each rope or chain with its attachments shall be capable of carrying the whole weight of the cage together with its maximum load. Efficient devices shall be provided and maintained capable of supporting the cage together with its maximum load in the event of breakage of the rope, chain or attachments. An efficient automatic device shall be provided and maintained to prevent the cage from overrunning.

(ix) Lifting Machines, Chains, Ropes and Lifting Tackles (sec.29)

‘Lifting machine’ means any crane, crab, winch, teagle, pulley block, gin wheel, and runway. ‘Lifting tackle’ means chain slings, rope slings, hooks, shackles and swivels. In every factory, following safety measures shall be adopted in respect of every lifting machine (other than a hoist and lift) every chain, rope and lifting tackle for the purpose of raising or lowering persons, goods or materials—

a) All parts including the working gear of every lifting machine and every chain, rope or lifting tackle shall be

— of good construction, sound material and adequate strength, and free from defect;

— Properly maintained; and

— Thoroughly examined by a competent person at least once in every period of twelve months.

b) No lifting machine and no chain, rope, or lifting tackle shall be loaded beyond the safe working load which shall be plainly marked on it.

c) While any person is employed or working on or near the wheel track of a travelling crane in any place where he would be liable to be struck by the crane, effective measures shall be taken to ensure that the crane does not approach within twenty feet of that place. A lifting machine or a chain, rope or lifting tackle shall be thoroughly examined in order to arrive at a reliable conclusion as to its safety.

(x) Revolving Machinery(sec.30)

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Effective measures shall be taken in every factory to ensure that the safe working peripheral speed of every revolving vessel, cage, basket, flywheel, pulley disc or similar appliance driven by power is not exceeded. A notice indicating the maximum safe working peripheral speed of every revolving machinery shall be put up in every room in a factory in which the process of grinding is carried on.

(xi) Pressure Plant (sec.31)

If in any factory, any part of the plant or machinery used in a manufacturing process is operated at a pressure above atmospheric Safety Measures in Factories pressure, effective measures shall be taken to ensure that the safe working pressure of such part is not exceeded.

(xii) Floors, Stairs, and Means of Access(sec.32)

In every factory—

a) all floors, steps, stairs and passages shall be of sound construction and properly maintained, and where it is necessary to ensure safety, steps, stairs, and passages shall be provided with substantial hand rails;

b) there shall, so far as is reasonably practicable, be provided, and maintained safe means of access to every place at which any person is at any time required to work.

(xiii) Pits, Sumps, openings in floor (sec.33)

Which may be a source of danger, shall be either securely covered or securely fenced. Securely fencing a pit means covering or fencing it in such a way that it ceases to be a source of danger.

(xiv) Excessive Weights(sec.34)

No person shall be employed in any factory to lift, carry or move any load so heavy as to be likely to cause him an injury.

(xv) Protection of Eyes(sec.35)

If the manufacturing process carried on in any factory is such that it involves (a) risk of injury to the eyes from particles thrown off in the course of the process or (b) risk to the eyes by reason of exposure to excessive lights, effective screens or suitable goggles shall be provided for the protection of persons employed on, or in the immediate nearness of, the process.

(xvi) Precautions against Dangerous Fumes and use of Portable

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Light(sec.36)

i) No person shall enter any chamber, tank, vat, pit, pipe or other confined space in a factory in which dangerous fumes are likely to be present to such an extent as to cause risk of persons being overcome thereby.

ii) No portable electric light of voltage exceeding twenty four volts shall be permitted in any factory for use inside any confined space. Where the fumes present are likely to be inflammable no lamp or light, other than of flame–proof nature, shall be allowed to be used.

iii) No person in any factory shall be allowed to enter any confined space, until all practicable measures have been taken to reverse any fumes which may be present and to prevent any ingress of fumes.

iv) Suitable breathing apparatus, reviving apparatus and belts and ropes shall be kept in every factory for instant use. All such apparatus shall be periodically examined and certified by a competent person to be fit for use.

v) No person shall be permitted to enter in any factory, any boiler, furnace, chamber, tank, pipe, or other confined space for the purpose of working or making any examination until it has been sufficiently cooled by ventilation or otherwise to be safe for persons to enter.

(xvii) Explosive or Inflammable Dust, Gas etc.(sec.37)

If any manufacturing process in the factory produces dust, gas, fume, or vapour of such a nature as is likely to explode on ignition, measures shall be taken to prevent any such explosion

by:

— Effective enclosure of the plant or machinery used in the process;

— Removal or prevention of the accumulation of such dust, gas, fume or vapors;

— Exclusion or effective enclosure of all possible source of ignition.

Measures shall also be adopted to restrict the spread and effects of the explosion by providing in the plant or machinery of chokes, baffles, vents, or other effective appliances.

(xviii) Precautions in case of fire(sec.38)

i) Every factory shall be provided with such means of escape in case of fire as may be prescribed;

ii) In every factory, the doors affording exit from any room shall not be locked so that they can not be easily and immediately opened from the inside while any person is within the

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room, and all such doors, unless they are of sliding type, shall be constructed to open outwards.

iii) Every door, window or other exit affording a means to escape in case of fire shall be distinctively marked in a language understood by the majority of the workers. Such marking should be in red letters of adequate size or by some other effective and clearly understood sign.

iv) An effective and clearly audible means of giving warning, in case of fire, to every person shall be provided in the factory.

v) A free passage–way giving access to each means of escape in case of fire shall be maintained for the use of all workers in the factory.

vi) Effective measures shall be taken to ensure that in every factory all workers are familiar with the means of escape in case of fire and have been adequately trained in the routine to be followed in such a case.

(xix) Safety of Building and Machinery(sec.39)

In case it appears that any building, machinery or plant in a factory is in such a condition that it is dangerous to human life or safety, the manager of the factory may be served an order specifying measures to be adopted as prescribed. Further, in case it appears that the use of any building, machinery or plant in a factory involves imminent danger to human life or safety, an order may be served prohibiting the use of such building or machinery, until it has been repaired or altered.

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SAFETY at Wipro sidcul (haridwar), ::

The safety program includes “on site emergency plan” (OEP), according to which the company functions towards safety.

The enclosed On-site Emergency Plan is made for the Consumer Care & Lighting manufacturing plant, M/s Wipro Ltd. Plot No: 99 104 Sect 6A IIE SIDCUL, Haridwar.

The plant has a manufacturing facility to produce Santoor Soap, EWD, Glucovita,

Safe wash, Diapers and Office & Household Furniture’s.

The plant is designed and equipped to carry out various processes and operations.

The plant is provided with Fire Hydrant system, Fire extinguishers. In addition to

this adequate number of First Aid Boxes, Ventilation system has been provided.

Considering the types of operations carried out in the plant and the nature, extent of

hazards existing, the management of M/s Wipro Ltd found it necessary to have

some system of tackling an emergency.

This On Site Emergency Plan (OEP) explains the code of conduct of all personnel in the

plant along with the actions to be carried out in case of an Emergency. This plan gives the

guidelines for employees, contractors, transporters, etc. It not only defines responsibilities

but also informs about prompt rescue operations, evacuations, rehabilitation, co-ordination

and communication.

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EMERGENCY:

An Emergency is a situation, which may lead to or cause large-scale damage or

destruction of life, property or environment within or out side the Factory. Such an

unexpected situation may be too difficult to handle for the normal work force within

the plant.

1. NATURE OF EMERGENCY: The emergency specified in the OEP refers to occurrence of one or more of the

following events: -

a. Fire/Explosion.

b. Major accident such as Electricity Blast, machinery operated under unsafe

condition, structural or building collapse etc.

c. Natural calamities like storm, flood, earthquake, etc.

d. Sabotage.

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2. IDENTIFICATION OF HAZARDOUS AREAS:

HAZARD AREA PROBABLE CAUSE OF THE ACCIDENT

Explosion

Transformers/ Receivers for the Air compressors.

Malfunctioning of the Safety Valve

Flammable Diesel storage area Explosion causing pressure

built up in the diesel storage drums

Fire

Flammable Diesel storage area Fire causing pressure built up

in the diesel storage drums

Packing Material Store A small ignition can cause fire & can spread quickly

Perfume Storage Area Highly inflammable

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3. OBJECTIVES OF THE PLAN:a) To train the personnel from various departments in Fire Safety

b) To train the personnel from various departments in First Aid

c) To provide sufficient number of Fire Extinguishers as per the Plant Layout.

d) To provide sufficient number of First Aid boxes at each location as per the

Factories act 1948.

e) To establish an “Emergency Response Team”.

f) To control and eliminate the emergency.

g) To reduce panic and to handle the emergency with clear cut actions.

h) To make every one assemble at “Assembly Point Area”.

i) To minimize loss of life and property to the plant as well as to the

neighborhood.

j) To make head count and carry out rescue operations.

k) To treat the injured persons.

l) To preserve records and to take steps to prevent recurrence.

m) To restore normalcy.

n) To learn from the situation.

4. EMERGENCY CONTROL CENTRE: For the purpose of handling emergency “The Security Office” has been identified

as Emergency Control Centre. All communications to and from will originate at this

CONTROL CENTRE.

The Emergency Control Centre will have the following: -

a) A copy of ON-SITE EMERGENCY PLAN.

b) Emergency Flow Chart & Accident /Incident Flow Chart

c) Emergency Contact Numbers.

d) List of key Personnel.

e) List of Fire Fighting Team.

f) Landline number list.

g) Location of First Aid Boxes.

h) List of First Aid Trained Personnel.

i) Emergency Response Team.

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5. ASSEMBALY POINTIn case of an EMERGENCY the employees should assemble at the Assembly Point,

near Material Gate.

Hours of operation

WIPRO’s hours of operation are typically round the clock but our management staff are generally available in the general shift (9.00 AM to 05:30 PM- Monday – Saturday).

Emergency evacuation

In the event an emergency evacuation becomes necessary, the alarm system will be activated and all employees and visitors will proceed to the designated emergency assembly area (located near the two wheeler parking region)

The WIPRO hosts will assist you in the evacuation. Evacuation routes are posted at the various notice boards. Person is required to familiarize himself with these evacuation routes.

FIRE SAFETY::

As part of our Emergency Action Plan, WIPRO has two emergency alarms:

i) Fire/Explosion: is identified by a 30 sec continuous alarm/ siren signifying on site emergency alert.

ii) All Clear: is identified by a 1 min continuous alarm/siren signifying emergency controlled

All Security Guards are trained Fire Fighters & are available in all shifts at

Emergency Control Centre (Security Office).

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TRAINING AND EDUCATION:On site–emergency planning needs trainings and rehearsal. Major emergency

procedures are laid down clearly and convincingly to everyone on site particularly

to “Emergency Response Team”.

For which both in house & ex- house trainings are organized. The duties and

responsibilities of each person and the emergency procedure to be followed by him

are clearly defined in the “On Site Emergency Plan”.

Experts from outside explain the plan to all associated concerned employees.

Experts are invited to impart training.

Thus everyone is conspicuous about his role in the Emergency Plan.

6. MOCK REHEARSAL:

a) Safety Committee fixes the date for mock drill.

b) Minimum 1 mock drill is planned to be conducted in a month.

c) Emergency Siren / alarm will be raised.

d) After hearing the Siren / alarm, Emergency flow charts will be followed.

e) Observer is noted down the activities with respect to the time.

f) Mock drill report to be filled & this is reviewed in Safety Committee Meeting.

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KEY PERSONNEL RESPONSIBILITIES

ROLE OF INDIVIDUALS DURING Emergen cy::

1. Man At The Scene Of The Accident 1.1. Attract attention by shouting “Fire, Fire” OR “Accident”, “Gas leakage” as the case

may be.

1.2. Inform security personnel who will in turn blow the siren and simultaneously inform the HR Department.

1.3. Inform the ERT (Emergency Response Team) to control the situation.

2. Duties Of Fire Fighting /Emergency Response Team2.1 The members of the Fire Fighting/Emergency Response Team will rush to the site

of emergency immediately after receiving of information / emergency siren.

2.2 They will report to the Site Controller and take instructions from him.

2.3 In case of fire, they will assist in extinguishing of fire by use of appropriate appliances.

2.4 While proceeding to the site of fire they will pick up the available fire fighting appliances en-route and carry to the site.

2.5 They will control the entry and exit to the emergency area.

2.6 They will assist the fire brigade if it is required.

3 Duties of First Aid Team

3.1 Report to Security Room on hearing emergency alarm.

3.2 Find out location of emergency from Security Office. Distribute in batches if emergency is at more than one location.

3.3 Report to the Site Controller and take instructions from him.

3.4 Attend to injury cases, by providing first aid.

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3.5 Carry the casualties away from site & arrange for transfer to hospital.

3.6 Control the movement at site.

4 Duties Of Site Controller ( Key personnel)

Key Personnel will act as Coordinator in absence of Site Controller

4.1 Initiate Plant shutdown in affected area.

4.2 Give instructions for evacuating people to the Assembly Point Area.

4.3 Give instructions to Security to activate the Emergency Control Centre and inform the Chief Incident Controller and members of Emergency Response Team about emergency.

4.4 Organize trained personnel and proceed to the emergency location.

4.5 Initiate & direct the control measures to bring the emergency under control, asses the situation and brief Chief Incident Controller about status and take instructions.

4.6 Activate all measures to minimize the effect of the emergency be it a leak, spillage or a fire.

4.7 Deploy the available manpower to control the emergency and communicate the status from time to time to Chief Incident Controller.

4.8 Give clear instructions to the First Aid & Fire Fighting team and allocate the tasks.

4.9 Arrange for necessary resources required to control the emergency through External Support (if required).

4.10 Co-ordinate with all teams charged with special tasks, to transfer the injured quickly from site of accident to Hospital, for medical attention.

4.11 Assist & guide the fire brigade, external agencies after their arrival at site to control the emergency

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4.12 When the emergency is under control inform the Chief Incident Controller & Emergency Control Centre for giving “All Clear” siren.

4.13 Assess the damage and give report of the complete incident to the Chief Incident Controller.

4.14 Assist Emergency Response Team to identify the root cause of the accident/emergency.

5 Duties of Rescue Team

5.1 After First Siren

5.1.1 On hearing of first siren/receiving information about emergency they will find out the details of emergency.

5.1.2 They will arrange to relieve the members of ERT from the duties.

5.1.3 They will bring out the people from affected area.

5.1.4 They will open the emergency exits and ensure all passages & aisles are clear of obstruction.

5.1.5 They will co-ordinate with the site controller for any help/resources required at the site.

5.1.6 They will act for first aid if required.

5.1.7 They will take the injured persons to Hospital for quick treatment.

5.2 After Second Siren

5.2.1 Give instructions to the employees and guide through the safe route to assembly point, ensure there is no panic.

5.2.2 Check all the equipments as per checklist before leaving the premises.

5.2.3 Ensure that premises are evacuated completely and equipments are in safe condition.

5.2.4 Take head count.

5.2.5 Give evacuation and attendance report to the Chief Incident Controller. Take directions from Site Controller & assist him in his work.

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GENERAL INTRUCTIONS

Do’s Attract the nearby person/employee by shouting “FIRE – FIRE – FIRE. “

Seek help from the persons working nearby.

Try to control the incident at its initial stage with available means/sources quickly.

Inform Shift In-charge / Duty Officer (In Night Shift) about the Incident.

Stop work at height. / Stop all hot works.

Stop all vessel entry.

On hearing Siren, evacuate as per evacuation route without running and panicky and

assembles at respective safe Assembly Points.

Only trained personnel to operate the Fire Extinguishers.

Don’ts Do not be panicky.

Do not run – Walk fast.

Do not use telephone except for emergency purpose.

Do not allow unauthorized person to approach emergency site.

Personal protective equipments that are used in company are………….Eye and face protection

Fall protection

Foot protection

Hand protection

Head protection

Hearing protection

High visibility apparel

Limb and body protection

Respiratory protection

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WIPRO Safety Committee Members……..

s.no Name Responsibility 1 Mr. Gopinath Nayar Chairman

2 Mr. Arvind Chauhan Coordinator

3 Mr. Gaurav Kumar Member

4 Mr.Vipin Saklani Member

5 Mr. Dheeraj Pandey Member

6 Mr. Rakesh Bist Member

7 Mr. Ram Prasad Member

8 Mr. Praveen Kumar Member

9 Mr. Chandra Pal Member

10 Mr. Arif Ali Member

11 Ms. Manvi member

12 Ms.Anuradha Agarwal Member

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List of key personnels

Sr.No. Name Department

1 Gopinath nayar Plant Head

2 Arvind Chauhan Human Resources

3 Abhinav Verma Human Resources

4 Amit Vaidya EWD (Prod.)

5 Sharad Saxena TSP (Prod.)

6 Divya Kiran Bansal Accounts

7 Kaushik Saha QA

6 Ramesh Sharma Maintenance

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Location of First Aid Boxes with Responsible persons

Sr.No. DepartmentLocation

Code Responsibility

1 Security Gate F1 Security Incharge

2 Admin Block F2 Abhinav Verma

3 TSP & Glucovita F3 Gaurav Kumar

4 EWD F4 Virender Negi

5 Mould Shop F5 Rahul Walia

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List of First Aid Trained Personnel

By Red Cross Society

Sr.No.

Name of Competent Person Department

1 Abhinav Verma HR

2 Dheeraj Pandey PURCHASE

3 Rakesh Singh Bist STORES

4 Nitin Naudiyal PURCHASE

5 Dinkar Kandari STORES

6 Virender Negi EWD

7 Vishal Verma ACCOUNTS

8 Anusuya Prasad Purohit QA

9 Prem Singh Chauhan CIVIL

10 Ruchin Kumar MAINTENANCE

11 Vijay Singh TSP

12 Manoj Bebni QA

13 Jagbeer Singh EWD

14 Ramesh Sharma UTILITY

15 Kuljit Singh MAINTENANCE

16 Satish Kumar DESPATCH

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EMERGENCY RESPONSE TEAM

 

Gopinath nayar Plant Head Chief Incident Controller

 

Arvind Chauhan Human Resources Site Controller

Anuradha agarwal Human Resources Observer

Rescue Team

Abhinav Verma Human Resources

Dheeraj Pandey Purchase

Rakesh Singh Bist Stores

Jagbeer Singh EWD

Ruchin Kumar Maintenance

Shankul Tripathi Glucovita/Safewash

Gaurav Kumar TSP

Manoj Bebni QA

Mangesh Kumar TSP

Ramesh Sharma Maintenance

All Security Guards Security

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Workplace safety::

– Keep clear access to evacuation routes, emergency exits, fire-fighting equipment and first aid stations, and electrical panels

– Keep walkways and aisles clear

– Close drawers and doors

– Dispose of trash promptly and properly

General Safety::

– Obey all warning signs

– Follow all safety procedures

– Do not take shortcuts

– Do not engage in horseplay

– Use common sense.

Safety for truck drivers::

As part of our safety policy, all truck drivers must report and sign in at the security desk.

The security will have you complete a material gate register seeking your details and material brought along with.

Please carry a valid driving license, vehicle pollution NOC and vehicle insurance documents. The security may verify these from you.

You will be also issued an access badge upon checking in which you need to retain and properly display till the time you are in the plant premises.

The vehicle should never be put in a back gear. If the situation so desires, the driver has to be assisted by the co driver/attendant.

Please do not roam about inside the campus. You can use the security room to rest or wait.

Please do not sleep/rest beneath your trucks/vehicles

When leaving the WIPRO facility, you must check out at the security desk.

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Washrooms and drinking water area is located towards the back side of the plant.

You are requested to strictly avoid entering the production area without prior permission and without a company representative accompanying you.

Safety for outside visitors

When you arrive, please use the designated visitor parking area. Do not park anywhere!!

Please ensure your seat belts (for four wheelers) and helmets (for two wheelers) are on.

Please do not honk unless really necessary.

As part of our safety policy, all visitors must report and sign in at the security desk.

The security will have you complete an IPC register seeking your details and purpose of visit.

You will be also issued an access badge/visitors badge upon checking in which you need to retain and properly display till the time you are in the plant premises.

Visitors up to Admin Block will be issued a Yellow Badge.

Visitors for other parts of the plant will be issued a Green Badge

A security guard will be assigned to you to direct you to the waiting area. In case if there is no one to assist you in this regard, please ask for yourself a person to accompany you.

Waiting areas are located in the Admin block. You need to be patient and wait till you are called by your visited authority.

Green Visitors may be issued the required Personal Protective Equipment (PPE) if your purpose of visit so desires.

When leaving the WIPRO facility, you must check out at the security desk and return your PPE/access badge.

Laptops/Other valuable belongings should be acknowledged at the security desk.

Washrooms and drinking water area is located towards the left side in the admin block.

You are requested to strictly avoid entering the production area without prior permission and without a company representative accompanying you.

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General instructions

Wipro is a No smoking/No alcohol/No tobacco Zone. Please do not indulge in these activities while in company premises.

Arms/Ammunition/Inflammable/Hazardous products are not allowed inside the premises.

WIPRO is a production facility and it is very important to observe all posted signs, listen to announcements and be aware of all the electrical equipments which may otherwise pose hazardous threats.

Visitors are not permitted to work on or touch any machine or tools or equipments.

In order to maintain confidentiality of company records and data, visitors are not permitted in the data processing area

Photography of any sort is prohibited inside the company premises.

Observe all signs with instruction and use the yellow floor markings (while walking) for personal protection and safety.

Appropriate footwear must be worn (substantial Maintain a safe distance from all operational controls, systems, and moving machinery and equipment.)

Be continuously watchful of moving forklifts when walking in the production area.

Leather footwear or equivalent is required, no high heels or open-toed sandals.

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51

Process flow chart

Accident/inccident

minor major

First aid by first aid team

Immediate intimation to line eng./section incharge/hrAccident/incident report

Follow up and review

Information to hr/hod/security

Rush to hospital

Report of accident/inccident

fatal Non-fatal

Immediate inform to local police station

Inform to ESIC

Inform to f & b department

Repot to be discussed with concerned employee

Report to be discussed with safety committee

Follow up and review

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CHAPTER-3RESEARCH

METHODOLOGY

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RESEARCH METHODOLOGY ADOPTED FOR CONDUCTING THE SURVEY:

RESEARCH DESIGN

Experience survey.

TOOLS FOR RESEARCH

The questionnaire method has been used to analyze and assess the SAFETY MEASURES ADOPTED AT WIPRO LTD (HARIDWAR). The questionnaire was distributed to the different workers of the company.

Questionnaires comprised of 15 questions.

SAMLE SIZE

Total number of questionnaire distributed was 40.

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CHAPTER-4Data Analysis

And Interpretation

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ANSWERS BASED ON QUESTIONNAIRE

Q1) At The time of induction does company provide you the information regarding safety measures?

70%

20%

10%

srrongly agreeagreepartial agreedisagreestrongly disagree

Fig.1

INTERPRETATION: The above Pie chart shows that, Out of 40 workers. 28 are strongly agree, 8 are agree and 4 are partial agree with the statement that company provide adequate information regarding safety measures during induction.

Q2) Are you provided adequate training regarding safety measures?

40%

25%

15%

15%

5%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above Pie chart shows that Out of 40 workers.16 worker are strongly agree,8 are agree, and 6 are partial agree,6 disagree and 2 strongly disagree with the statement that proper training is provided regarding safety.

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Q3) During injury are you provided with proper first aid?

55%35%

5%5%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 22 worker are strongly agree,14 are agree and 2 are partial agree, 2 disagree with the statement that proper first aid is given in case of injury.

Q4) Does an organization maintain regular contact with the injured person?

25%

35%

30%

10%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 10 worker are strongly agree,14 are agree and 12 are partial agree, 4 disagree with the statement that company keep contact with the injured person.

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Q5) Are you aware of the places where first aid kits are kept?

25%

35%

30%

10%

strongly agreeagreepartial agreediaagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 10 worker are strongly agree,14 are agree and 12 are partial agree, 4 disagree with the statement that workers are aware of the places where first aid kits are kept.

Q6) Do you use personal protective equipments during your work?

75%

15%

10%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 30 worker are strongly agree,6 are agree and 4 are partial agree with the statement that they use personal protective equipments during work.

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Q7) Is Ambulance available 24hrs in the company premises?

100%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, all the 40 worker strongly agree with the statement that ambulance is available 24hr. in the company premises.

Q8) Are you benefited under ESIC- TIC?

70%

20%

10%

strongly agreeagreepartial agreesdisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 28 worker are strongly agree,8 are agree and 4 are partial agree with the statement that they are benefited under esic-tic.

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Q9) Are you aware of the safety committee members?

20%

55%

15%

10%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 8 worker are strongly agree,22 are agree and 6 are partial agree, 4 disagree with the statement that they are aware of the safety committee members.

Q10) Smoking/alcohol/tobacco are strictly prohibited in the company premises. Do you obey this rule?

80%

10%

10%

stromgly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 32 worker are strongly agree,4 are agree, 4 disagree with the statement that they obey the rules regarding no smoking, no alcohol, no tobacco.

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Q11) Is there timely cleaning and inspection of machines?

60%

40% strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 24 worker are strongly agree,16 are agree with the statement that machines are cleaned and inspected timely.

Q12) Does workers use helmet in heavy material area?

40%

25%

15%

5%

15%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 16 worker are strongly agree,10 are agree and 6 are partial agree, 2 disagree, 6 strongly disagree with the statement that workers use helmet in the heavy material area.

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Q13) Do You use yellow lines while walking in the company premises?

15%

30%

20%

15%

20%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 6 worker are strongly agree,12 are agree and 8 are partial agree, 6 disagree, 8 strongly disagree with the statement that they use yellow lines while walking in the company premises.

Q14) Does your complaints well listened by the concerned authorities?

30%

40%

25%

5%

strongly agreeagreepartial agreedisagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 8 worker are strongly agree,16 are agree and 8 are partial agree, 6 disagree with the statement that their complaints well listened by the concerned authorities.

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Q15) Are you satisfied with the safety provided at your work place?

45%

35%

20%

strongly agreeagreepartial agreedisagreestrongly disagree

INTERPRETATION: The above pie chart shows that out of 40 workers, 16 worker are strongly agree,14 are agree and 8 are partial agree,2 strongly disagree with the statement that they are satisfied with the safety provided at the workplace.

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CHAPTER-5Findings and Suggestions

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FINDINGS:

At the time of induction, company provide adequate information regarding safety measures required t be adopted in the company premises.Well training is given to the workers regarding safety.Proper first aid is given in case of any injury of any workerA lot of workers in the company use personal protective equipments while working.100% workers are satisfied with the presence of ambulance in the company premises i.e. 24hrs.Workers are covered and get benefit under ESIC-TIC.Most of the workers are aware of the members of safety committee or to whom they may consult in case of emergency.Many workers in the company do not use alcohol, cigarette, or tobacco. Many people use helmet in the heavy material area.Complaints of the workers regarding safety are well listened by the concerned authorities.Most of he people are satisfied by the safety provided to them at their workplace.

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SUGGESTIONS:

It is suggested that workers are required to be make aware of the places where first aid kits are kept.

Workers should be given more information regarding the importance of walking along the yellow lines in the company premises.

Workers are required to strictly wear helmets in the heavy material area. They are required to be made aware of safety committee members. Company is required to remain in contact with the injured person. Workers are needed to be more aware of the benefits of ESIC-TIC. More training should be given to the workers for safety purposes.

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BIBLOGRAPLY::

www.wikipedia.com www.wcclg.com www.safetyatwork.com www.careers.wipro.com

REFRENCES::

IMS document for human resource of consumer care divisions.

Production and operation management by S.A Chunawalla and D.R. Patel.

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