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Fred R. David Prentice Hall Ch 4-1 Chapter 4 Chapter 4 The Internal The Internal Assessment Assessment Strategic Management: Concepts and Cases. 9 th edition Fred R. David PowerPoint Slides by Anthony F. Chelte Western New England College

Strategic Management Slides - Chapter 4 "the Internal Assessment"

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Page 1: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-1

Chapter 4Chapter 4The Internal AssessmentThe Internal Assessment

Strategic Management: Concepts and Cases. 9th edition

Fred R. David

PowerPoint Slides byAnthony F. Chelte

Western New England College

Page 2: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-2

Chapter OutlineChapter Outline

• The Nature of an Internal Audit

• Integrating Strategy and Culture

• Management

Page 3: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-3

Chapter OutlineChapter Outline

• Marketing

• Finance/Accounting

• Production/Operations

Page 4: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-4

Chapter OutlineChapter Outline

• Research and Development

• Management Information Systems

• The Internal Factor Evaluation Matrix (IFE)

Page 5: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-5

The Internal AssessmentThe Internal Assessment

Great spirits have always encountered violent opposition from mediocre minds.

-- Albert Einstein

Page 6: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-6

Nature of an Internal AuditNature of an Internal Audit

All organizations –All organizations –

• Strengths• Weaknesses

Page 7: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-7

Key Internal ForcesKey Internal Forces

Distinctive Competencies

• A firm’s strengths that cannot be easily matched or imitated by competitors

• Building competitive advantage involves taking advantage of distinctive competencies

• Strategies designed in part to improve on a firm’s weaknesses and turn to strengths

Page 8: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-8

Internal AuditInternal Audit

Involvement in performing an internal strategic-management audit provides vehicle for understanding nature and effect of decisions in other functional business areas of the firm.

Page 9: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-9

Internal AuditInternal Audit

Key to organizational success:

– Coordination and understanding among managers from all functional areas

Page 10: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-10

Internal AuditInternal Audit

Functional relationships:

– Number and complexity increases relative to organization size

Page 11: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-11

Internal AuditInternal Audit

Financial Ratio Analysis:

– Exemplifies complexity of relationships among functional areas of the business

Page 12: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-12

Integrating Strategy and CultureIntegrating Strategy and Culture

Organizational Culture –

Pattern of behavior developed by an organization as it learns to cope with its problem of external adaptation and internal integration…is considered valid and taught to new members

Page 13: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-13

Integrating Strategy and CultureIntegrating Strategy and Culture

Organizational Culture --

• Resistant to change

• May represent a strength or weakness of the firm

Page 14: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-14

Integrating Strategy and CultureIntegrating Strategy and Culture

Cultural products

Values beliefsrites

ritualsceremonies

myths

storieslegends

sagaslanguagesymbolsheroes

Page 15: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-15

Integrating Strategy and CultureIntegrating Strategy and Culture

Culture can inhibit strategic management:

– Miss changes in external environment because they are blinded by strongly held beliefs

– When a culture has been effective in the past, natural tendency to stick with it in future, even during times of major strategic change

Page 16: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-16

Functions of ManagementFunctions of Management

Five basic activities –

– Planning– Organizing– Motivating– Staffing– Controlling

Page 17: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-17

Functions of ManagementFunctions of Management

Planning

Stage When Most ImportantFunction

Strategy Formulation

Organizing Strategy Implementation

Motivating Strategy Implementation

Staffing

Controlling

Strategy Implementation

Strategy Evaluation

Page 18: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-18

PlanningPlanning

Planning

Forecasting

Establishing objectives

Devising strategies

Developing policies

Setting goals

Page 19: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-19

Functions of ManagementFunctions of Management

Organizing

– Achieve coordinated effort– Defining task and authority relationships– Departmentalization– Delegation of authority

Page 20: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-20

OrganizingOrganizing

Organizing

Organizational design

Job specializationJob descriptions

Job specificationsSpan of control

Unity of commandCoordinationJob design

Job analysis

Organizing

Organizational design

Job specializationJob descriptions

Job specificationsSpan of control

Unity of commandCoordinationJob design

Job analysis

Organizing

Organizational designJob specializationJob descriptions

Job specificationsSpan of control

Unity of commandCoordinationJob design

Job analysis

Page 21: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-21

Functions of ManagementFunctions of Management

Motivating

– Influencing people to accomplish specific objectives

– Communication is a major component

Page 22: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-22

MotivatingMotivating

Motivating

LeadershipCommunication

Work groupsJob enrichmentJob satisfactionNeeds fulfillment

Organizational changeMorale

Page 23: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-23

Functions of ManagementFunctions of Management

Staffing

– Personnel management– Human resources management

Page 24: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-24

StaffingStaffing

Staffing

Wage & salary adminEmployee benefits

InterviewingHiringFiring

TrainingManagement development

SafetyAffirmative action

EEOLabor relations

Career developmentDiscipline procedures

Management

Page 25: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-25

Functions of ManagementFunctions of Management

Controlling

– Ensure actual operations conform to planned operations

Page 26: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-26

ControllingControlling

Controlling

Quality controlFinancial control

Sales controlInventory controlExpense control

Analysis of variancesRewardsSanctions

Management

Page 27: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-27

Leverage ratios

• Extent of debt financing

Ratios

Debt-to-total-assets

Debt-to-equity

Long-term debt-to-equity

Times-interest earned

Basic Financial RatiosBasic Financial Ratios

Page 28: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-28

Activity ratios

• Effective use of firm’s resources

Ratios

Inventory-turnover

Fixed assets turnover

Total assets turnover

Accounts receivable turnover

Average collection period

Basic Financial RatiosBasic Financial Ratios

Page 29: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-29

Profitability ratios

• Effectiveness shown by returns on sales and investment

Ratios

Gross profit margin

Operating profit margin

Net profit margin

Return on total assets (ROA)

Basic Financial RatiosBasic Financial Ratios

Page 30: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-30

Profitability ratios(continued)

• Effectiveness shown by returns on sales and investment

Ratios

Return on stockholders’ equity (ROE)

Earnings per share

Price-earnings ratio

Basic Financial RatiosBasic Financial Ratios

Page 31: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-31

Growth ratios

• Firm’s ability to maintain economic position

Ratios

Sales

Net income

Earnings per share

Dividends per share

Basic Financial RatiosBasic Financial Ratios

Page 32: Strategic Management Slides - Chapter 4 "the Internal Assessment"

Fred R. DavidPrentice Hall

Ch 4-32

• Are dividend payout policies reasonable?• Does the firm have good relations with its

investors and stockholders?• Are the firm’s financial managers experienced

and well trained?

Finance/Accounting AuditFinance/Accounting Audit