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How do we receive feedback?

Receiving feedback

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Page 1: Receiving feedback

How do wereceive feedback?

Page 2: Receiving feedback

Question # 1

Why do you want feedback?

Page 3: Receiving feedback

Why do you want feedback?

1. Do you want praise?2. Do you want coaching on how to improve?3. Do you want evaluation of work you did?

https://hbr.org/2015/05/how-to-get-the-feedback-you-need

Page 4: Receiving feedback

Further inspiration

https://www.teacherspayteachers.com/Product/Questions-to-discover-your-values-1329394

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Question # 2

From whomdo you want feedback?

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Focus on listening to feedback from people who / whom are informed / knowledgeable, are helpful, have your best interests at heart, you trust.

https://hbr.org/2015/08/when-its-ok-to-ignore-feedbackhttps://hbr.org/2015/08/how-to-handle-negative-feedback

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Further inspiration

https://www.teacherspayteachers.com/Product/Trust-1957173

Page 8: Receiving feedback

Question # 3

How can we ask for feedback?

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https://hbr.org/2015/05/how-to-get-the-feedback-you-needhttp://hbr.org/2014/01/find-the-coaching-in-criticism

What is 1 thing I could improve on my blog? What is one thing I could have done better during our

conversation? What could I have done differently during that event?

Examples of questions to ask when you would like feedback

Page 10: Receiving feedback

The more often you ask for feedback, the less stressful it becomes to initiate the conversation and to hear the comments.

https://hbr.org/2015/05/how-to-get-the-feedback-you-need

Page 11: Receiving feedback

Invite feedback when you are ready for it.

Ready means that you want to hear the truth.

https://hbr.org/2015/08/the-key-to-giving-and-receiving-negative-feedback

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When you ask for feedback, you not only find out how others see you, you also influence how they see you.

http://hbr.org/2014/01/find-the-coaching-in-criticism

Page 13: Receiving feedback

The most effective leaders actively seek feedback

http://www.forbes.com/sites/joefolkman/2013/12/19/the-best-gift-leaders-can-give-honest-feedback/

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Further inspiration

https://www.teacherspayteachers.com/Product/Question-types-1567673

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Question # 4

How do we listen to the person giving feedback?

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https://www.teacherspayteachers.com/Product/Listening-tips-1485898

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Question # 5

How can weavoid defending ourselves?

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To maximize learning from feedback a person is giving to you, do not defend yourself.

https://hbr.org/2015/12/4-ways-to-become-a-better-learner

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Eve if the negative feedback you are getting is wrong, it is not in your best interest to immediately try to prove the person is wrong. When you try to prove the person wrong, you become argumentative. That means you close your mind to the useful information that may be hidden in the poorly presented feedback.

Instead, simply nod until the other person has completely finished giving his or her feedback. Thereby, you will make sure that your counterpart has said what he/she wants to say.

https://hbr.org/2015/08/how-to-handle-negative-feedback

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If people feel psychologically safe, they crave truth. If they feel unsafe, even the tiniest hint of disapproval can be crushing.

How psychologically safe do you feel?

https://hbr.org/2015/08/the-key-to-giving-and-receiving-negative-feedback

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Question # 6

How can weask the person giving feedback to communicate more clearly?

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“I want to be sure I understand what you’re saying. Do I have it right that you feel . . .?”

This question can help the other person communicate clearly whatever his or her core message may be.

https://hbr.org/2015/08/how-to-handle-negative-feedback

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Question # 7

How can weask for time to consider feedback we receive?

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“I appreciate your feedback. I’d like to give what you’ve said some thought and get back to you. “Is there anything else I should know?”

Saying this demonstrates that you take the feedback you have received seriously.

https://hbr.org/2015/08/how-to-handle-negative-feedback

Page 25: Receiving feedback

Asking for time to consider feedback you have received defuses the immediate situation. It tells the other person who gives you feedback that you consider their feedback important enough that you want to consider it carefully and calmly.

And it allows you to think through the accuracy of what you’ve been told, perhaps testing its validity with others.

https://hbr.org/2015/08/how-to-handle-negative-feedback

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Question # 8

How often do wethank for feedback we receive?

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http://www.inc.com/peter-economy/a-gratitude-guide-for-2014.html

It only takes a minute to express our gratitude.

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Thank you.

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Further inspiration

http://www.ascd.org/publications/educational-leadership/sept12/vol70/num01/Seven-Keys-to-Effective-Feedback.aspxhttp://www.businessinsider.com/linkedin-ceo-jeff-weiner-2014-6http://www.fastcompany.com/1753874/feedback-usually-says-more-about-the-giver-than-the-receiverhttp://www.gsb.stanford.edu/news/headlines/carole-robin-feedback-gifthttps://hbr.org/2013/02/how-to-give-a-meaningful-thankhttp://humanresources.about.com/cs/communication/ht/receivefeedback.htmhttp://jp.dk/jptv/nyheder_erhverv/karriere/article2514562.eceSchein, Edgar H.: Process Consultation, p. 98.http://smartblogs.com/leadership/2011/07/20/how-much-feedback-is-too-much/https://www.teacherspayteachers.com/Product/Hello-speaker-how-will-you-prepare-1449028https://www.teacherspayteachers.com/Product/How-do-we-give-feedback-1761017https://www.teacherspayteachers.com/Product/How-should-people-be-paid-1374105http://web.hbr.org/email/archive/managementtip.php?date=022610http://youtu.be/wnojHbEBGqU