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3LESSONS FROM
12 ANGRY MEN
As a Manager, it is important that you recognize that people are incapable of making
decisions objectively. Yourself included. People always have prejudices that cloud their
judgement. The most dangerous thing is that many times, they are not even aware of their
prejudices.
When making decisions, or convincing people, it is important to be aware that they (and
yourself) see through different lenses, coloured by experiences, beliefs and prejudices
Empathy is an important factor in emotional intelligence. Being able to connect with
people, and understand what their motivations are can help you better discern different
personalities and their motivations, as well as understand the group dynamics.
The way you argue, not just the arguments you make, can determine how effective you are.
Throughout the movie, Juror No. 8 never claimed that he knew for sure that the defendant
was not guilty. If he had taken the high-handed position of knowing it all, he would
probably never have convinced the others.
His calm nature was also key and gave him a lot of credibility within the group
