Leadership Tools

Charles Cline

NC State Office of Information Technology

Thanks to Julie Loats and Paul Farran from KU

Goals

• Understand differences between managing and leading

• Adding new tools – ideas, concepts, techniques,

broadens your ability to lead in any situation.

What is Leadership?

What it’s not

• Leadership has nothing to do with seniority or one’s position in the

hierarchy of a company.

• Leadership has nothing to do with titles. Titles make people feel

more comfortable, as human beings learn by classifying things.

• Leadership has nothing to do with personal attributes. Extroverts

and charismatic people aren’t the only leaders.

• Leadership isn’t management. Typically, managers manage things.

Leaders lead people.

What is Leadership?

Components of Leadership

• Followers?

• Vision?

• Empowerment of others?

• Influence?

• Values?

What is Leadership?

Definition

• Kevin Kruse describes leadership as “a process of social

influence, which maximizes the efforts of others, towards

the achievement of a goal”. [1]

• Leadership stems from social influence, not authority or power

• Leadership requires others, and that implies they don’t need to be “direct

reports”

• No mention of personality traits, attributes, or even a title; there are many

styles, many paths, to effective leadership

• It includes a goal, not influence with no intended outcome

Every person, in every position, has an

opportunity to lead.

• Sometimes you:

– Lead people

– Lead ideas or projects

– Demonstrate leadership by the way you approach

conversations or everyday tasks in your organization

Are you managing or leading?

Sometimes you do both

Managers Leaders

• Have defined responsibilities • Inspire others to follow

• Supervise others • Create vision and direction without necessarily defining exactly how to get there

• Review priorities set elsewhere and allocate resources for efficiency and effectiveness

• Focus on the people, understanding that they must attract and retain the attention longer term goals

• Focus on deliverables and delegate accordingly

• Will take risks, acknowledging that encountering hurdles is part of leadership

• May be risk adverse, avoiding conflict to keep a team running

Are you managing or leading?

Sometimes you do both

Managers Leaders

• Focus on things • Focus on people

• Do the right things • Do the right things

• Plan • Inspire

• Organize • Influence

• Direct • Motivate

• Control • Build

• Follow the rules • Shape entities

• Implement • Initiate

Group Discussion:

Are you managing or leading?

Sometimes you do both

• What do you think some of the differences are between

managing and leading?

• Are you managing or leading?

• Do any examples come to mind you want to share?

• How do you identify a leader?

Leadership Styles

• The Transformational Leader

• The Everywhere Leader

The Transformational Leadertrans·for·ma·tion |change in form, appearance, nature, or character

Original concept by James MacGregor Burns

Transformational leadership is one style that:

• Is a catalyst for change in individuals, groups, and

organizations

• Understands that a leader cannot transform people but

you can inspire them to transform themselves

• Inspires people through motivation, compelling vision,

and intellectual stimulation

Inspiring transformational change

• Articulate shared visions and goals

Not just the “what” – more important to understand why and where

change will take you, your team, your organization

• Express dedication and support

Motivation - you can do it! We can get there together!

• Address crises and demonstrate high performance expectations

Acknowledge when people don’t see the vision or understand the

values – rinse and repeat

The Transformational Leadertrans·for·ma·tion |change in form, appearance, nature, or character

Original concept by James MacGregor Burns

• Think of a time when someone inspired you to think

differently or creatively about your work (or your role).

What motivated you to approach things differently?

• Share your thoughts and experience with your group.

Collectively describe two new approaches that would

motivate you to approach the work you do in your

organization differently.

Group Discussion:

Transformational approaches

The Everywhere Leadereve·ry·where | in every place or part; in all places

Leaders exist at every level of an organization whether it is part of

the job description or not.

Leading from where you are is:

• Showing competence by the quality of the questions you

ask. Leaders ask more or better questions to learn from

others.

• Astute assessment of people and situations. A leader

can see those who are not pulling their weight or

sabotaging a project.

Leading from where you are is:

• Helping others feel that they have an important part to

play in the overall success of a team.

• Seeking to complete a team rather than compete.

Leaders will put the organization first in order to

succeed.

The Everywhere Leadereve·ry·where | in every place or part; in all places

Leaders exist at every level of an organization whether it is part of

the job description or not.

Group Discussion:

Leading from where you are

• Think of a time when you were successful leading from a

“non-leadership” role.

• Share your thoughts and experience with your group.

What could you do differently tomorrow, in your current

role, to become a leader in your position?

Coalition Building and Storytelling

• Welcoming diversity means every person counts and every issue

counts

• Meetings go better when everyone is included

• Building a team around us is the most powerful way to bring about

institutional change

• You don't change people's minds, you change their hearts. And you

change their hearts through stories

• We all carry records about other groups that prevent us from

building effective alliances

In Closing

• Thank you for actively participating in this leadership

work today!

• Exchange information with your neighbors to find out

how other UNC system campuses are leading initiatives.

Citations

1. Kruse, Kevin. "What Is Leadership?" Forbes. Forbes Magazine, 9 Apr. 2013. Web. 4

Sept. 2015. <http://www.forbes.com/sites/kevinkruse/2013/04/09/what-is-

leadership/>.

Resources

• Influencer: The Power to Change Anything

by Kerry Patterson, Joseph Grenny, David Maxfield, Ron McMillan

• Leading Diverse Communities

by Cherie R. Brown, George J. Mazza

• Tribes

We Need You to Lead Us

by Seth Godin

• Lead with a Story: A Guide to Crafting Business Narratives that Captivate,

Convince, and Inspire

by Paul Smith