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Presented in: Government HR Summit | September 23rd -25th 2014 | Abu Dhabi, United Arab Emirates.
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The Development of Human Resources & the Overcoming of Learning Disabilities through Organisational Learning Leadership Challenge in the 21st Century
Professor Dr. Ali Al Khouri Director General - Emirates Identity Authority
Do you see a relation between: Business agility and
competitive advantage? Yes | No
Do you agree or disagree with the statement that says:
Workforce engagement in
organisations is critical
for business success?
Agree | Disagree
Do you agree or disagree with the statement that says:
in engagementWorkforce
organisations is critical
for business success?
Agree | Disagree
Fully involved, and
enthusiastic about work
Do you agree or disagree with the statement that says:
in engagementWorkforce
organisations is critical
for business success?
Agree | Disagree
“engaging
employees” is
becoming one
of the biggest
competitive
differentiators
in the business
world today.
Nearly 90% of executives surveyed by the Economist Intelligence Unit believe that organizational agility is critical for business success..
Yet most companies admit they are not flexible enough to compete successfully!
Almost one-third (27%) of respondents say that their organization is at a competitive disadvantage because it is not agile enough.
Nearly 65% of the Global Workforce is disengaged with the organization!!
Source: Towers Watson 2012
Source: Towers Watson 2012
• Impact of under-engaged employees on Organizational Performance?
• Excellent contribution when Highly Engaged!
The higher the engagement of employees, the greater the impact on the bottom line.
Source: Towers Watson 2012
HR Engagement (Development)
• While private industry is driven solely by commercial needs, Governments
need to handle this from a National skill development perspective.
• This should lead to a contribution to the Human Capital Index
and higher GDP
Human Skills Development
Gigantic investments
but inadequate outcomes!
Human Skills Development
Gigantic investments
but inadequate outcomes!
Why organisations are failing to engage
their workforce, although it is recognised
as important?
Put starkly, we are running 21st-century businesses with
20th-centuryworkplace practices and programs!
Do you see the
Challenge coming?
Key
Challenges
Key
Challenges
People development: In the
triad of the (Process,
People, Technology),
process optimization and
technology deployment
are given a lot of importance
and organizations are
largely driven by these.
While Process and Technology improve the
Efficiency and Effectiveness, People Skills
development alone contributes to Efficacy.
Problem solving, Analytical Reasoning, Issue
Management, Decision Making are the skills
needed for people in organisations.
Pe
op
le D
eve
lop
me
nt
• While management concepts abound, there is no structured and
engineered system available for Human Skill development.
• Training programs, workshops etc. are seen to be organized but
these have limited results.
A scientific approach perhaps is required to
understanding the learning needs of organizations and
a framework to be built.
.. employees at all levels, individually and collectively, continually increase their capacity to improve their level of performance.
Kullunga (2001)
Organisational Learning
Organization Learning
• Key to this is the
understanding of Learning
Disability.
• Organizational Development
can then be linked to
recognizing, addressing and
overcoming this disability.
Soucre: (Senge, p. 17-26)
Leadership
Organizations take on the personality of
their leaders!
Organizations are products of their leaders!
Leaders take the responsibility for
organisational skill-set development and its
sustainability.
Leadership: What Does it Mean?
A process of social influence in which one person can enlist the aid and support of others in the
accomplishment of a common task. Chemers M. (1997) An integrative theory of leadership
Leadership is a process of social influence, which maximizes the efforts of others, towards the
achievement of a goal. Kevin Kruse - Forbes
Leadership Skills Development AFPD Leadership Level Model
Leadership Skills Development AFPD Leadership Level Model
90% of
leaders in today’s
organisations are of
firefighting nature!
Leadership Skills Development AFPD Leadership Level Model
Leadership & organisational skills need to evolve across
the spectrum of mental
energies.. from merely fire fighters to a gamer
changers!
Such learning would require to
be consciously managed with
respect to Organizational Learning Disability
• Organisational Learning
• Adaptive learning systems to transform the learner from
passive receptor of information to collaborator..
• Development of educational material according to learning
needs..
.. focus on cognitive
skills.. & accommodation of both the ‘instruction’ and ‘construction’ of
knowledge..
• Organisational Learning
• Adaptive learning systems to transform the learner from
passive receptor of information to collaborator..
• Development of educational material according to learning
needs..
• Radical thinking is required for bringing in this transformation.
• Norm vs Novelty needs to be recognized
Organizational Transformation
We need a mindset shift from
“Education is Very Important”
to “Education is Every Thing”
Knowledge Development
Knowledge Globalization
Self-Actualization:
unleashing the full potential!
Adaptive learning could become a powerful modular approach to mind and behavior
The organisation move from organic growth mode, to generative mode.. from self-sustaining, to sustain the
entire eco-system.
Changing the Rules
of the GAME
Leadership needs to focus on
Transformation and be
Game-Changers!
Read our recent research :
www.id.ae
Thank you.
“None can be more negative in its
impact than the limitation on human
resource capacity.” Said Musa
Dr. Ail M. Al-Khouri Director General | Emirates Identity Authority | UAE [email protected] | www.emiratesid.ae |
Slideshare.net\dralkhouri | academia.org\dralkhouri @DrAliAlKhouri