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Professional Ethics & Etiquette in the WorkplaceBy: K M Hasan Ripon kmhasanripon.com || facebook.com/kmhasanriponbd
Ethics Exercise -1
You woke up one morning with flu. Would you:1. Stay at home and rest.2. Stay at home and work.3. Go to work but avoid socializing with people.4. Go to work but socialize only with the people
you don’t like.
Ethics Exercise -2
You are having dinner and order several appetizers, Main Dish, deserts, and drinks. When the bill arrives, you notice that the seafood jambalaya was not included in the bill. Would you:1. Tell the waiter about the oversight.2. Keep it to yourself but leave a larger tip than you were
planning to.3. Keep it to yourself and leave your standard tip.4. Use some of the money you’ve saved to donate to
your favorite charity.
Ethics, also known as moral philosophy, is a branch of philosophy that involves arranging, defending, and recommending concepts of right and wrong behavior.
What is Ethics?
Meta-ethicsMeta-ethics is the
branch of ethics that seeks to understand the nature of ethical properties, statements, attitudes, and judgments.
Meta-ethics addresses questions such as "What is goodness?" and "How can we tell what is good from what is bad?", seeking to understand the nature of ethical properties and evaluations.
Normative ethics investigates the set of questions that arise when considering how one ought to act, morally speaking.
While normative ethics addresses such questions as "What should I do?", thus endorsing some ethical evaluations and rejecting others
Applied ethics is the philosophical examination, from a moral standpoint, of particular issues in private and public life that are matters of moral judgment.
• Bio ethics• Business ethics• Professional ethics
• Machine ethics• Relational ethics• Military ethics• Public service ethics
• A profession is a vocation founded upon specialized high educational training, the purpose of which is to supply objective counsel and service to others, for a direct and definite compensation.
• Professional ethics include the personal and corporate standards of behaviour expected of professionals.
PROFESSIONAL ETHICS
Easiest Definition
• Ethics: is defined as set of Values and Behaviors which people believe morals.
• Morals relate to Right or Wrong • Values are beliefs that a person feels very
important
• Ethics is a prerequisite for human life• It is our means of deciding a course of action• Ethical values act as guiding compassion
choosing a right action when needed
• Business and industry leaders have identified Essential Work Traits that college should teach and students should practice in order to develop a viable, effective workforce
• They are called Positive Work Ethics
Components of Professional Ethics
• Attitude • Respect• Honesty• Responsibility• Character• Teamwork• Organization Skills• Cooperation• Productivity• Communication• Etiquette
AttitudeDemonstrates a positive attitude, appears self confident and has realistic expectation of self
RespectRespects the right of others, deals appropriately with culture/racial diversity,
and does not engage in harassment of any kind
CharacterDisplays loyalty, trustworthiness, reliability, dependability, initiative, self discipline and self-responsibility
ResponsibilityAssuming ownership for personal actions and to be accountable for one’s own behavior, assigned
tasks, duties and functions
Organizational SkillsDemonstrates skills in personal
management, time management, priorities, flexibility, stress
management and dealing with change
CooperationDisplays leadership,
appropriately handles criticism and complaints, demonstrates problem-
solving capability, maintains appropriate
relationships with supervisors and peers and follows chain of command
PRODUCTIVITYFollows safely practices, conserves materials, keeps work area neat and clean, follows directions and procedures.
ACCOUNTABILITYIt is the acknowledgment and assumption of
responsibility for actions, products, decisions, and policies and be answerable for resulting
consequences.