Effective Leadership with Emotional Intelligence

IQ with EQ is the key for Success.

Effective Leadership with Emotional Intelligence!

Introduction

Most of us might have heard about Intelligence Quotient (IQ). But what Emotional Intelligence/Quotient (EI/EQ) is? How IQ and EQ are related to one’s Leadership qualities? How they help one to grow as a leader? Lets discuss -

Intelligence Quotient - IQ

Intelligent Quotient is a measure for one’s natural analytical ability to understand any subject, whether it is technical and/or business. This determines how quick and deep one can understand the subject. It is a number used to express the relative intelligence of a person. We can determine one’s IQ by some test.

Emotional Quotient - EQ

Emotional Quotient (EQ) also called Emotional Intelligence Quotient, is a measurement of a person's ability to monitor his/her emotions, to cope with pressures and demands, and to control his or her thoughts and actions. The ability to assess and affect situations and relationships with other people also plays a role in emotional intelligence. This measurement is intended to be a tool that is similar to intelligence quotient (IQ), which is a measurement of a person's intellect. There is much debate surrounding the legitimacy of EQ tests, however, primarily because there is no standard of measurement.

IQ vs EQ

IQ EQ

Measure of one's ability to learn and understand things technically.

Measure of one's ability to understand, use emotions and logical skills for proper use.

Understanding the facts and figures. Using emotions/reasons to make them understand the facts in a positive way

IQ is something that one is born with. This can not be improved after the age of 5.

EQ - can be improved upon at any age in one’s life time.

Decides one's individual capabilities. Decides how you respond as a team player/leader to change and/or crisis situations.

IQ helps in getting a job. EQ helps in succeeding in the job.

Myths:

• Even though one is with average IQ and great EQ, he/she can become a great leader.

• Great IQ, average EQ does not help in your leadership.• Great IQ, Great EQ is the best combination can be observed in the

world's greatest leaders so far.

If one has good IQ, he/she will become a great leader.

Myths:

•Using EI, one should be able to convey the message with out hurting the other and get the job done.

Good EI means- 'Being Nice'.

Myths:

• EI is gender neutral.

Men will have greater EI compared to Women.

Myths:

• Managing emotions so that they can be expressed effectively, appropriately.

• Enabling people to work together for a common goal.

Higher EI means giving free rein to feelings/emotions.

Myths:

•EI can be learnt and practised by all genders, races, communities an more importantly, at all ages.

EI can not be learnt!

Two Different View Points- They say about Emotions

Traditionalists High PerformersDistract us. Motivate us.

Increases the vulnerability. Increases the confidence.

Cloud our judgement. Speed our Analysis.

Inhibit Free flow of data. Helps in building Trust.

Not required in workplace. Provide Vital Feedback.

Must be controlled. Must be managed.

Influences rational thinking in a negative way. Helps in rational thinking for better decisions.

Why EI is so important in Leadership? Whom do you lead?

A team/set of individuals towards a common goal.

If you do not understand one's emotions, how can you deal with them to make things work towards a common goal? That means, it does not matter how good your IQ is, but all that makes hell lot of difference is your EQ.

As part of the job, one will have to work with/lead people from different geographical locations, regions, religions, genders, languages, ethnics, social, cultural, living styles, ages and their life experiences. Having said that, no two people will have the same emotions and/or emotional intelligence. Their emotions will be a mix of all the above. So the better you understand them, the better you can communicate with them.

After all the fuzz...., we are going to understand little more about EQ.

Emotional Intelligence is all about understanding, managing one's and others' emotions.

Basically, Personality + Intelligence Quotient ( I think) + Emotional Intelligence (I feel) makes a man.

Emotional Intelligence Components:

EI comprises of 5 components majorly- Self Awareness Self Management Social Awareness Social/Relationship Management Cognitive Competencies


1. Self-Awareness: Awareness of own feelings/emotions. Understand why feelings occur and their implications. Aware of own strengths, weaknesses, needs and drives. Being honest to oneself and others

Open to feed back is one of the powerful tool to improve self-awareness.


2.1. Self-Management - Emotional Self Control: Dealing quietly with stress. Ability to control feelings, moods and emotional impulses. Keeping cool head in situations of high pressures. Overcoming negative emotions. Think realistic in tough times. Responding to situations rather than reacting. Exhibiting the same behavior in even in high pressure situations.


2.2. Self-Management - Adaptability: Multitasking ability. Ability to handle rapid change. To adapt to behaviors, plans and approaches.


3. Social-Awareness - Empathy: Get great understanding by both verbal and non-verbal active listening. Effective and Diverse Relations. Understanding others emotions, understanding and actions. Behaving carefully while instructing the team.


4.1 Social/Relationship Management - Coaching/Mentoring: Providing feedback to others to improve. Recognize and Encourage other's good work/strengths.

4.2 Social/Relationship Management - Inspiration: Motivate others by vision and goals. Build group pride and make everybody engaged


4.3 Social/Relationship Management - Influence: Convince others by their self-interest. Build Support with buy-in from key supporters. Show gratitude to the help others did for you.

4.4 Social/Relationship Management - Conflicts: Identify the disagreements and remove them by active and empathetic

communication.

4.5 Social/Relationship Management - Team work: Build Team identity. Gain Respect of others by involving them in the discussions and actively listen to them.


5.1 Cognitive Competencies - Systems Thinking: Ability to explain complex systems in understandable way. Ability to identify cause & effect.

5.2 Cognitive Competencies - Pattern Recognition: Ability to identify patterns, similarities and trends. Ability to use analogies to describe patterns/trends.

Q&A

Leadership & Management

Effective Leadership with Emotional Intelligence