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Agile LeadershipAn Oxymoron?
What do Agile Leaders do?Heaps
• Culture Change
• Change Vision
• Organizational Impediments
• Business Vision
• Model the Change they want
• …..
Our focus• Culture Change
• Change Vision
• Organizational Impediments • Business Vision
• Model the Change they want
Others addressed in….• Culture Change
• Change Vision
• Organizational Impediments
• Business Vision
• Model the Change they want…..
Intro Core Exercise
SPRINT BACKLOG
IN PROGRESS ACCEPTED
BackgroundMotivation
Models for Understanding
People
What Do Team Members
Want?
© 2015 Agile Classrooms
TARGET GROUP NEEDS PRODUCT VALUE
VISION STATEMENT
Which market segment does the product address?
Who are the target users and customers?
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How does it create value for its users?
Which emotions will it evoke?
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What are its unique selling points?
+RZ�LV�WKH�SURGXFW�JRLQJ�WR�EHQHȴW�WKH�company?
Will it, for instance, increase revenue, enter a new market, develop the brand, reduce cost, create valuable knowledge?
THE VISION BOARD
Crisp summary of the vision / idea.
This work is licensed under a Creative Commons Attribution-ShareAlike 3.0 Unported License
www.romanpichler.comTemplate version 12/13 www.AgileClassrooms.com ©Agile Classrooms, LLC 2015
@agilechools [email protected]
Reflection: MAPS
Autonomy
Purpose
Mastery
Social
Where am I on my path to Mastery? What is next for me in my path?
Where am I leading in my learning/life? How might I grow autonomy
in my choices? How can I grow the autonomy of the
people around me?
How do I collaborate with others? How can I improve my relationships?
Am I clear on my purpose? Where can I better align my actions to
my purpose?
Gallup Engagement SurveyEngaged Not Engaged Actively
DisengagedCanada 30% 56% 14%
Your Role?Create Environment to support Engagement
FocusResults
Behaviour
Values
Beliefs
Culture
–Lou Solomon
“Two-Thirds of Managers Are Uncomfortable Communicating with Employees”
Background
SPRINT BACKLOG
IN PROGRESS ACCEPTED
Intro Core Exercise
Motivation
Models for Understanding
People
What Do Team Members
Want?
Smallest Online BookStore
Exercise
Background
SPRINT BACKLOG
IN PROGRESS ACCEPTED
MotivationIntro Core Exercise
Models for Understanding
People
What Do Team Members
Want?
Theory XSays people:
• Dislike responsibility
• Don’t want to work
• Need supervision and control
• Respond well to carrots and sticks
Theory YSays:
• Work can be like play
• People can be self-directed if they’re committed to the goals of the team and organizations
• Job satisfaction increases engagement and commitment to the organization
• People want to learn
• Most people can use imagination and creativity to solve problems
• How many Theory X people do you have?
• When you see a motivation problem on a team, where does that tell you the problem lies?
Motivated?
Herzberg Two Factor Theory
Motivation vs Hygiene
Classify Factors: Motivation or Hygiene
• Relationship with supervisor and peers
• Recognition
• The work itself
• Achievement
• Company policies
• Supervision
• Responsibility
• Security
• Status
• Growth
• Work conditions
• Salary
• Advancement
Exercise
Background
SPRINT BACKLOG
IN PROGRESS ACCEPTED
Models for Understanding
People Intro Core Exercise
Motivation
What Do Team Members
Want?
SCARF
• Status
• Certainty
• Autonomy
• Relatedness
• Fairness
Threat/ Away
Reward/ Toward
Status
Certainty
Autonomy
Relatedness
Fairness
Other Models
• ARC - Autonomy, Relatedness, Competence
• AMP - Autonomy, Mastery, Purpose
Exercise
Background
SPRINT BACKLOG
IN PROGRESS ACCEPTED
What Do Team Members
Want? Intro Core Exercise
Motivation
Models for Understanding
People
More Frequent Feedback
Listen
Be Present
Allow Silence
– Jack Zenger and Joseph Folkman
“Bad Bosses Negate Other Investments”
Marshmallow Study
Hypocrisy
• Leader’s words don’t match their actions
Exercise
Tell us what you changed?
Long Term Change
Leadership is Critical
• Set the stage
• Remove Organizational Impediments
• Understand People
• Listen
• Model the Behaviour you want
What can you do?
SPRINT BACKLOG IN PROGRESS ACCEPTED
Background
Intro Core Exercises
Motivation
Models for Understanding
People
What Do Team Members
Want?
References
• State of the Global Workplace 2013
• Why Motivating People Doesn’t Work …and What Does - Susan Fowler
• Your Brain at Work - David Rock
• Two-Thirds of Managers Are Uncomfortable Communicating with Employees - Lou Solomon
References II• How Damaging Is a Bad Boss, Exactly? - Jack
Zenger and Joseph Folkman
• Driven away by hypocrisy: when endorsing a caring workplace backfires for leaders
• Towers Watson Global Workforce Study 2012
• New Research: How Employee Engagement Hits the Bottom Line - Tony Schwartz