Upload
mrsalways-right
View
142
Download
0
Embed Size (px)
DESCRIPTION
Operations, Change and Innovation with a five capability model 3 Management Capabilities - Party, Offer and Financial 2 Transaction Capabilities - Expense/Cost or Revenue/Benefit Transaction capabilities
Citation preview
Security Infographic, Communication Content, Highway with
5 capabilities, Party, Offer and Financial Management
plus 2 Transactional Capabilities
WICKED 2014@copyright Lisa Martinez 408.638.9016
A – We must truly understand the limitations and approaches people use to push some new idea. ◦ Innovation is rarely invention, as an example we can review Big Data
Data>Information>Knowledge>Wisdom Most people are unaware and assuming technology is a tool they control.
All things digital including television, voice and text on mobile devices are DATA in raw form.
B – Delivery in a distributed architecture federated and promoted by Students ◦ Communication Strategy
C - We must ensure we focus on innovation in an objective manner. ◦ Objective Research through student led engagements in a shared service
model
WICKED 2014@copyright Lisa Martinez 408.638.9016
Recent reports indicate officers and directors are not insured for the risk they’re responsible to manage. ◦ Risk Management was consumed by various industry programs under
the assumption security certification was holistic.
A checklist doesn’t secure risk from an investment portfolio or external stakeholder risk.
The gap between human capital, process and technology has broadened beyond acceptable nuances.
The following materials simplifies the income statement to investor and shareholder conversations; ◦ according to industry analyst
◦ according to maturity which defers revenue realization.
WICKED 2014@copyright Lisa Martinez 408.638.9016
BP1. Design Strategy and Vision
VSM1. Identity and VSM2. Planning
Business Process 1 Design Strategy and Vision
CM4. Expense/Cost
Transaction with Suppliers
CM1.Financial
Management
Capability
CM2.Offer
Management
Capability
CM3. Party
Management
Capability
CM5. Revenue/Benefits Transactions with
Customers
BP2. Develop
Offer
BP3. Market and Sell Offer
BP4. Deliver Offer
BP5. Manage
Offer
VSM3. Director Coordinator and Collaborator
(3) Management Capabilities
Reference Data Source
Business Management System
(2) Transaction Capabilities
Quality Management System Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
Types of Entities
An Expense/Cost Transaction Southbound
A Revenue/Benefits Transaction Northbound
WICKED 2014@copyright Lisa Martinez 408.638.9016
Employees Suppliers Customers
30 - Expert
20 - Advanced
10 – Basic
30 - New
20 - Maverick
10 – Preferred
30 – Invested
20 - Advanced
10 – Loyal
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
The Party Management Capability includes three types of “People, as an agent” of an
organization or agency – a relationship based on legal evidence of arrangement.
BP1. Design Strategy and Vision
Business Process 1 Design Strategy and Vision
CM4. Expense/Cost Transaction with Suppliers
CM1.Financial
Management
Capability
CM2.Offer
Management
Capability
CM3. Party
Management
Capability
BP2. Develop
Offer
BP3. Market and Sell Offer
BP4. Deliver Offer
BP5. Manage
Offer
Create. Read. Update and
Archive
Manage the Employee Development and Recruiting Headcount and Executive Admin.
Validate the Transactions for Income Statement Reporting – Corporate Finance
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
BP1. Design Strategy and Vision
Business Process 1 Design Strategy and Vision
CM1.Financial
Management
Capability
CM2.Offer
Management
Capability
CM3. Party
Management
Capability
BP3. Market and Sell
Offer
BP4. Deliver Offer
BP5. Manage Offer
Create. Read. Update and
Archive
Validate the Transactions for Income Statement Reporting – Corporate Finance
CM5. Revenue/Benefits Transactions with Customers
Sales Operations Technical Services
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
Revenue
Benefits
Expense
Cost
WICKED 2014@copyright Lisa Martinez 408.638.9016
Employees Suppliers
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
The Party Management Capability includes three types of “People, as an agent” of an
organization or agency – a relationship based on legal evidence of arrangement.
A supplier may support the organization as an agent on behalf of one organization under a
contractual time based project or temporary expense agreement.
30 - New 30 - Expert
20 - Maverick 20 - Advanced
10 – Preferred 10 – Basic
Innovation or
Transform
Change
Continuous Improvement
Run Time
Operational
Employees Customers
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
The Party Management Capability includes three types of “People, as an agent” of an
organization or agency – a relationship based on legal evidence of arrangement.
The size of a customer increases the invested from loyal to advanced with Enterprise size,
the types are going to require an experienced and well rounded type of account executive to
support the uniqueness of the environment each customer of this size operates.
Innovation or
Transform
Change
Continuous Improvement
Innovation or
Transform
30 - Expert 30 – Invested
20 - Advanced 20 - Advanced
10 – Basic 10 – Loyal
The ability to distinguish threats in a consistent and reliable
manner, will enable a highly effective shared service model. ◦ Investment decisions – Frank Dodd Act
◦ Regulatory Performance – Sarbanes Oxley Act
Managing a minimum viable system model for all new
business owners ◦ Supporting these businesses locally with innovation incubators
◦ Change the business segmented from the operational business
◦ Run the business in an agile and effective designed for speed.
WICKED 2014@copyright Lisa Martinez 408.638.9016
Example of types of Offers assigned a risk classification for risk, social responsibility, and protection of intellectual property
WICKED 2014@copyright Lisa Martinez 408.638.9016
Innovation - 30
Transform the business
Improve - 20
Change the business
Operate - 10
Run the business
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
Schools have been collecting evidence and surveillance for more than 20 years. ◦ The only difference about our proposal will be everyone involved will benefit
in new ways Parental Consent and Prevention based on agreed upon wellness indicators Preventing crisis and violence by providing positive paths to economic
sustainability
Students will have a part in innovation and this component teaches students how to perform the task of collecting evidence or surveillance;
Without harming the citizens in the process and by collecting and confirming the informed consent is captured via video or a method agreed upon by the tribal leaders.
All private information will be managed and protected while research and benefits transferred to the information sharing environments.
WICKED 2014@copyright Lisa Martinez 408.638.9016
Benchmarking wellness
with students leading a
game for elders.
Ensures an effective way
to partner students with
elders and on teams.
May help to translate the
game into tribal
languages for cultural
relevance and as an
experience based
project.
WICKED 2014@copyright Lisa Martinez 408.638.9016
Elders may see a different student who spends time
collecting video evidence on the traditions around meals,
family or community.
Elders may want to create a video journal or highlight
historical points from their view on the world. ◦ Students can translate into their Lakota language or from their Lakota
leaders
◦ To meet common core turn the project into a writing requirement with
cultural relevance to encourage interest from students of tribal
heritage
WICKED 2014@copyright Lisa Martinez 408.638.9016
Retina Bio-Metrics
Voice Recognition Bio-metric
Facial Recognition
Bio-Metric
Print Bio-Metric
Common Traits amongst all methods
Image, Audio and Video Formats
Smart Phones
People need to protect and secure
Data
WICKED 2014@copyright Lisa Martinez 408.638.9016
Every member of the Lakota has control with direct access through a student as the evidence collector and connector with Google Glasses ◦ Safeguards the elderly as the visits will be recorded and check in and
out for students will be monitored via features in the wearable device.
Checking the students are not having any adverse effects from the devices will be managed.
◦ Students will earn a wage and contribute to the better health of the elders.
Recording any health and connecting to medical or mental health professionals via glasses innovation.
Recording any threats from white collar or organized criminals.
Elders may have a student once a week do a wellness check
WICKED 2014@copyright Lisa Martinez 408.638.9016
Quickly observe the financial management connection to innovation, change and operate a business or government
WICKED 2014@copyright Lisa Martinez 408.638.9016
All income statement transactions and create, read, update
and archive task must be recorded based on corporate
policies. ◦ Corporate Policies are used by organizations and agencies across
the world.
◦ Corporate Policies are the guides a board of directors will institute to
manage span of control within the organization.
Officers must manage decisions within the guides supplied in the form of
corporate policies.
◦ Managing financial activities at the fewest applications and with the
fewest touches ensures the least risk to an organization or agency.
WICKED 2014@copyright Lisa Martinez 408.638.9016
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
1
2
3 4
5
BP 2 Develop Offer Engineer
BP 3 Market and Sell Offers
Marketing
BP3 Market and Sell Offers
Sales
BP 4 Deliver Offers
Operations
BP 5 Manage Offers
Technical Services
DIRECTOR-Coordinate and Collaborate
IDENTITY
PLANNING
OFFERS
Supplier Offer
Customer Offer
30
20
10
30
20
10
BP 1. Design Strategy and Vision
Cost = Expense in
public to private
sector translation
Service
Providers
and
Suppliers
Cost
Branch or
Regional
Delivery
Capability
and
Customer
or
Citizen
Benefits
Copyright @ 2014 WICKED Design Solutions Lisa Martinez 408.638-9016 10
20
30
Benefits = Revenue
in public to private
sector translation
10
20
30
Benefits Increases Income
Cost reduces Income
Fast Lane
Middle Lane
Slow
Lane
Fast Lane
Middle Lane
Slow
Lane
Structured GIS to zip code references ◦ Federal
State County
City
Maturity Indicator ◦ 10, 20, 30
Person Centered Design ◦ Intimacy Gradient Level 4 ◦ Federal Group 1.4 NIEM
Federal – Tax debt State – Tax debt
any local property
any employment tax debt
Structured data segments
WICKED 2014@copyright Lisa Martinez 408.638.9016
Expense/Cost Transaction Capability
WICKED 2014@copyright Lisa Martinez 408.638.9016
BP 2. Develop
Offer
BP 3. Market Offer
Expense/Cost Transaction Capability
Employees with Suppliers
BP1. Design Strategy and Vision
30
Transform
• Planned Cost to Innovate
• High Risk
20
Change
• Planned Cost to Change and Improve
• Medium Risk
10
Run
• Planned Cost to run the operations
• Low Risk
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
30
Transform
20
Change
10
Run
• Running
• TANF
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
• Innovate
• Changing to improve
• Child and Family Services
TANF
Child and Family Services
Kinship and Foster Care
Social Security Disability
TITLE IV (a), (b), (d) & (e)
Direct Federal Funding Child and Adult Food Program
◦ Crisis Management - Readiness
30
Transform
• Begins in innovation
• New for all stakeholders
20
Change
• Maturity Milestone
• Celebrate
10
Run
• Operate
• Monitor & Improve
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
Food Program
Crisis Prepared
VA and Mental Health
Revenue/Benefits Transaction Capability
WICKED 2014@copyright Lisa Martinez 408.638.9016
BP 3. Market and Sell Offer
BP 4. Deliver Offer
BP 5. Manage
Offer
Revenue/Benefit Transaction Capability
Employees with Customer
BP1. Design Strategy and Vision
• Realize Benefits of Planned Cost
• Milestone Revenue – Project End 30 Innovation
Transform Internal
• Realize Benefits of Change
• Realize the Benefits of Improvement
• Deferred over 12 months
20 Improvement
Change Internal
• Realize the Benefits to of executing the Plan
• Immediate Revenue/Benefits
10 Operate
Run Internal
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
• 30 Innovation
Transform Internal
•
20 Improvement
Change Internal
10 Operate
Run Internal
1
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
Collect Evidence or Mentor
Video Journals
Wellness and Security
• 30 Innovation
Transform Internal
•
20 Improvement
Change Internal
10 Operate
Run Internal
Lisa Martinez 408.638.9016 Wicked Design Solutions Copyright @ 2014
VA and Mental Health
Crisis Prepared
Food Program
Lisa Martinez 408.638.9016
Wicked Design Solutions @ 2014 Copyright