Company presentation short

Excellence in claims handling

Presented by: Holger Backu, CEO

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Our vision

The trusted leader in claims and consultancy

www.intereuropeag.com

www.intereuropeag.com 3

An independent company

Independent service provider (claims handler) for insurance companies

Start of operations: January 2005

MBO (Management Buy Out): October 2012

Head office in Germany and 11 branch offices in Europe

Centralised structures, processes and IT-architecture

Specialised B2B service provider for international claims

Over 115 employees

30,000 – 35,000 new claims p.a.


InterEurope - Structure

Nikolai KrögerCOO

Holger BackuCEO

Holger ZündorfCFO

Management Board

GermanyBelgium

Austria France PolandNetherlandsItaly

Portugal UK Luxemburg

Spain

Head Office

Branch offices

Executive Board: Experts in indemnity and international law manage the company

Holger Backu, Attorney at Law – CEO

Specialist in Private International Law, European Indemnity and Insurance LawGraduate in Law, University of Munich and Freiburg (Germany)Postgraduate studies at Collegio Europeo di ParmaLawyer at a Pavia & Ansaldo in Milan, Italy specialising in commercial, corporate, insurance and tort law; Senior lawyer in the legal department of ADAC in Munich, GermanyLanguage skills: German, English, Italian, French,

Board responsibilities: Sales & Marketing, Legal, Compliance, Strategic Corporate Development, Quality

Nikolai Kröger, Attorney at Law – COO

Specialist in European Indemnity Law Graduate in Law, University of Mainz and studies at the University of Trier(Germany)Lawyer at DEURAG Deutsche Rechtsschutz Versicherung in Wiesbaden, GermanyAssignment to the German Embassy in Manila, Philippines Language skills: German, English, Spanish, French

Board Responsibilities: Process Management, IT, Human Resources, Data Protection,

Holger Zündorf, Dipl. Kaufmann – CFO

Specialist in Corporate Finances and ControllingGraduate in Economics, University of Cologne (Germany) Assignment abroad to an insurance company in Vancouver, Canada Authorised Officer (Prokurist) of the holding of a European claims handling network in Düsseldorf, GermanyLanguage skills: German, English

Board responsibilities: Finances, Controlling, Risk Management, Administration, Audits

5www.intereuropeag.com

Organisational chart

COO CEO & Chairman CFO

Operations & Services

Data Protection

IT & Processes

HR & General Administration

Risk Management

Performance & Quality

Finance & Accounting

Controlling

Legal, Compliance, Audit

Sales & Marketing

Internal & External Communications

Human Resources Development

Strategic CorporateDevelopment & PMO


Broad portfolio of international services

72%

15%

5%4%

4%

New claims per business field in 2014

Green Card 4th MID Casco/Recoveries LegalNational & others

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Services

Green Card - claims 4th MID claims Casco help Insurers’ recovery claims Legal protection claims National MTPL claims Product liability other b2b solutions for insurers

(e.g. audits, legal advice, transport)


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Strategy to increase client benefit

Increase of client profits

Market analysis and client KPI‘s steer our actions

Quality in all processes

Efficient IT- processes for

standard claims

Costreduction in high value claims

through legal know-how

Solvency II ComplianceGovernance

Interdisciplinary legal management of processes & experts


InterEurope: a broad network

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InterEurope branch offices:

Austria Belgium Germany Spain France Italy

Cooperation Partners Albania Andorra Belarus Bosnia-Hercegowina Bulgaria Chech Republic Croatia Cyprus Denmark Estonia Finnland

Netherlands Poland Portugal United

Kingdom Luxembourg

Greece Hungary Ireland Island Latvia Liechtenstein Lithuania Malta Morokko Macedonia Moldavia Norway Romania

Russia Sweden Swizerland Serbia Slowakia Slowenia Turkey Ukraine



InterEuropes legal management expertise

• of processes • of experts• of networks

Focus on interdisciplinary

legal management

• Key factor in claims handling

• Allows for fast and advantageous out of court settlements

Legal know-how

• through short handling periods

• automated processesEfficiency gains

• through superior legal competence

• through professional fraud detection

Average indemnities

below market average

Experts

Networks

Proce

sses

Legal know-how


Clients added value

Interdisciplinary legal management of processes and experts – your cost savings

Professional fraud detection and prevention

Adaption to the handling philosophy of the client

Analysis of client and market figures steer our actions

Efficient claims handling

Timely and secure reserving policy

Secure technology with client access

to files

Support in Solvency II

requirements

We take care of our clients

Quality in all processes

Comprehensive communication in several languages

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Thanks for your attentionwww.intereuropeag.com