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Earnings
Release 2Q16August 4, 2016
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Disclaimer
This notice may contain estimates for future events. These estimates merely reflect the expectations of theCompany’s management, and involve risks and uncertainties. The Company is not responsible for investmentoperations or decisions taken based on information contained in this communication. These estimates aresubject to changes without prior notice.
This material has been prepared by Multiplus S.A. (“Multiplus“ or the “Company”) includes certain forward-looking statements that are based principally on Multiplus’ current expectations and on projections of futureevents and financial trends that currently affect or might affect Multiplus’ business, and are not guarantees offuture performance. They are based on management’s expectations that involve a number of business risksand uncertainties, any of each could cause actual financial condition and results of operations to differmaterially from those set out in Multiplus’ forward-looking statements. Multiplus undertakes no obligation topublicly update or revise any forward looking statements.
This material is published solely for informational purposes and is not to be construed as a solicitation or anoffer to buy or sell any securities or related financial instruments. Likewise it does not give and should not betreated as giving investment advice. It has no regard to the specific investment objectives, financial situationor particular needs of any recipient. No representation or warranty, either express or implied, is provided inrelation to the accuracy, completeness or reliability of the information contained herein. It should not beregarded by recipients as a substitute for the exercise of their own judgment.
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Highlights
RECORD NET INCOME of R$ 136.50 million in the second quarter, na increase
of 24.9% vs. 2Q15
Net margin reached 25.1% in the quarter
RECORD OF ACCESS on Multiplus’ MarketPlace (65% higher than 2Q15)
NON-AIR REDEMPTIONS reached 15.5% of the total of points redeemed
15.1 MILLION MEMBERS, 14% increase when compared to the second quarter
of 2015
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Campaigns
APRIL FOOLS’ DAY50% discount on purchase of points
25 TIMES MORE ACCRUAL VS PERIOD WITHOUT CAMPAIGNS
MOTHERS DAY30% bonus on credit card transfer
VALENTINES DAY17% HIGHER NUMBER OF REDEMPTIONS VS
PERIOD WITHOUT CAMPAIGNS
ANTICIPATED BLACK WEEK53% OF MEMBERS MAKING THEIR FIRST RETAIL
REDEMPTION
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Mobile APP and Game Multiplus
Almost 1.8 million downloads INCREASE OF 70% vs. 2Q15
INCREASE OF 58% OF ACTIVE MEMBERS ON THE APP vs. 2Q15
Record of redemptions215% GROWTH OF POINTS REDEEMED vs. 2Q15 AND
27% MORE REDEMPTIONS vs.1Q16
LAUNCH OF “FLASH CHALLENGES”11% OF ENROLLMENTS IN 2Q16 CAME FROM THE GAME
INCREASE of 54% IN INDICATION OF FRIENDS vs. 2Q15
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New partnerships
FASHION E-COMMERCE
REDEMPTION OF VOUCHERS WITH DISCOUNT AS OF 2600 POINTS MULTIPLUS
HOME APPLIANCES
ACCRUAL PARTNERSHIP
PURCHASE OF EYEGLASSES WITH POINTS
THE GLOBAL LEADER IN OPTICAL RETAIL
TOURIST PACKAGES
ACCRUAL PARTNERSHIP ON THE PURCHASE OF TOURIST PACKAGES
ACCRUAL OF POINTS AT THE STORES
CREATION AND CLOTHING MAKING
FOOD CHAIN
REDEMPTIONOF PRE-PAID CARDS FOR EXCLUSIVE USE IN RESTAURANTS
REDEMPTION OF TICKETS WITH POINTS MULTIPLUS TO THE
EXHIBIT "THE WORLD OF TIM BURTON“
1.7 MILLION POINTS REDEEMED, OR 870 TICKETS
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Recent announcements
07/06/2016
CO-BRANDED CARD WITH COM ITAÚ TO ACCUMULATE POINTS
DIRECTLY AT MULTIPLUS NETWORK
07/12/2016
LAUNCH OF PLATFORM FOR HOTEL RESERVATIONS IN PARTNERSHIP
WITH EXPEDIA AFFILIATE NETWORK, TO ACCUMULATE POINTS
07/15/2016
CHANGE OF CONVERSION TO ITAÚ PREMIUM CLIENTS, IN THE POINTS
TRANSFER
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Operational results
13.2 13.514.2 14.7 15.1
2Q15 3Q15 4Q15 1Q16 2Q16
Members (million) Points issued (billion)
+ 14.0%
43.7
38.7
21.7 20.518.3
1S15 1S16 2Q15 1Q16 2Q16
- 11.4%
- 15.7%
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Non-air redemptions and breakage rate
Non-air redemptions (%) Breakage rate (%)
13.1% 13.7%
19.0%
13.6%
15.5%
2Q15 3Q15 4Q15 1Q16 2Q16
17.9% 17.8% 18.1% 18.1% 17.8%
2Q15 3Q15 4Q15 1Q16 2Q16
- 0.1 p.p.
+ 2.4p.p.
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Financial results
633.4 648.1 645.0 660.8560.7
2Q15 3Q15 4Q15 1Q16 2Q16
560.6 586.1 580.6 565.9 543.6
19.1 19.3 18.5 17.4 16.5
30.4% 30.2%
34.6%33.2%
35.4%
Net revenue Gross margin
Pointsredeemed
(billion)
+4.9p.p.
-13.5%
-11.5%
- 3.0%
Gross billings (in R$ million) Net revenues (in R$ million)
Gross margin (%)
2Q15 3Q15 4Q15 1Q16 2Q16
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Financial results
109.2
144.7125.7 127.0
136.5
19.5%
24.7%
21.7% 22.4%
25.1%
Net income Net margin
178.7
150.4 144.1
201.2
76.1
2Q15 3Q15 4Q15 1Q16 2Q16
+5.6 p.p.
+24.9%
-57.4%
Net income (in R$ million)
Net margin (%)
Cash generation (in R$ million)
Note. The value excludes effects of advanced paymentsfrom clientes, advances to suppliers , payments ofdividends and interest on capital
2Q15 3Q15 4Q15 1Q16 2Q16
