Why Voice needs E-mail - Keynote at Telecom Time 2014, Utrecht

Where Voice meets Email: Business happens

Stijn Nijhuis, CEO Voiceworks

Rafael Laguna, CEO Open-Xchange

November 19, 2014

2

"The promise of consumer

technology is human freedom."

JEREMY PAXMAN

@Microsoft's Future Decoded (Nov. 11, 2014)

3 | Where Voice meets Email: Business Happens

Monopolization of choice

Internet in reality

Hardware

Magazines/Newspapers

Mobile Devices

Apps

Email

Browsers

Mobile Ads/OS

Video/Movies

Livingroom/TV

Navigation/Maps

Computer OS

Music Service

IP Telephony

HTML5

E-Books

www Ads

Cloud Apps

Search

Computer Software

Computer Peripherals

Media Players

Web Graphics

Gaming


21st Business Model: WebRTC

P2P VoIP

WebRTC

PSTN

Entry barrier:

complexity

Time

VoIP

source: mm1 Consulting & Management

Why OX Messenger

| Where Voice meets Email: Business Happens5


Why Voice needs Email

Hosted UC

Hosted

Workspace

Entry barrier:

complexity

Time

Hosted Voice

Sip Trunking

Providers and Channel threatened by Silos and Technology

Channel-unfriendly business models of the Over-The-Top

players combined with disruption of established business

models and products creates threat, and opportunity

Same players, same story: proprietary lock-in for all

Gartner divides UC into six broad product categories:

Telephony, Conferencing, Messaging, Presence and IM,

Clients, and Communications-enabled Applications

• Founded in 2005 with over 220+ partners

leading Hosted Voice provider; first full MVNO

FMC Provider in the Netherlands

• 120 employees; offices in Almere, Belgrade

and Malaga

• B2B, Wholesale only; several partner

collaboration models

• We believe in bringing advanced

communication and innovation to the SMB end-

user

• Founded in 2005 with over 110 million

subscribers worldwide; 80+ client-partners

across EMEA, Americas and APAC regions

• 125 employees; offices in Olpe, Hamburg and

Nuremberg, Germany; Palo Alto CA, USA

• B2B, indirect sales model based on trust,

openness and agile business partnership;,

German-engineering web-products to scale

• We believe that open source creates better,

valued software that securely keeps people

and their data connected

Strength through partnership


Stay Open


OX Portal

• Centralized Digital Hub

• Includes Social Integration

• Open API for Customized

Widgets

• Advertising Options

OX Unified PIM

• Mail

• Contacts

• Calendar

• Tasks

OX Viewer

• PDF

• Word

• Excel

• PowerPoint

OX Documents

• OX Text

• OX Spreadsheet

MS Outlook Connector

• For Outlook power-users

The base platform

OX App Suite

OX Drive

• Cloud Storage Solution

• Native Device Apps

OX Guard

• Single-click security

Email, files

OX Messenger

• Real-time communication

• Chat/IM, presence, video

OX Mobility

• Native Device Integration

• Sync of PIM Functionality

• WebRTC inc. fallback

• Highly scalable

• Peer-to-peer

• Loose-coupled resilience

• Integrated collaboration

• Device independence

OX Messenger

Real-time text, voice and

video app. Fully integrated

into OX App Suite, it is a

natural complement to real-

time online collaboration

using OX Documents.

For a world on the move


OX Messenger

Unified communications


Paths to Purchase

Calendar

ContactsIM/SMS Collaboration

Email Video StoragePhotostreamSocial

IM/SMS

Email Video

consumer

business

More than just integrating voice


Unified Communications


RecirculationDrive your customers to all

corners of your business;

maximize ARPU

RetentionKeep Customers

Reduce churn

Competitive edge

RevenueNew revenue streams

Integrate upsell paths

Extend portfolio selling

Future-proof your business

Customer Engagement


Keep your customers, drive your business

& retain your margins

• We provide the product - OX App Suite

• You provide the business model

• We provide the capability – API's

• You provide the service

• We provide the market insight

• You provide the expertise

Your customers, your brand, your business

Maximize your Brand Value

Image: Voiceworks' Managed Office

"Je moet het ijzer smeden als het heet is,

kom naar de Voiceworks booth."