32
© 2014 SOASTA. All rights reserved. May 19, 2015 1 CONFIDENTIAL – Not for Distribution Kristian Sköld

The (not so) secret sauce to fast conversion

Embed Size (px)

Citation preview

© 2014 SOASTA. All rights reserved. May 19, 2015 1 CONFIDENTIAL – Not for Distribution

Kristian Sköld

conversion

design usability

A/B testing

SALE!!!

ads

SEO/SEM social marketing

80% unlikely to come back

with 30% more speed

Increase of 400ms causes 5-9% increase in user abandonment

2008

A reduction in Page Load time of 5s increased site conversion 7-12%!

2009

2012

Up to 2% conversion drop for every additional second

Is that so?Heard it before…

don’t think it works for us….

We don’t have performance issues!

1s faster page load

= ???

2015 Insert your logo here

How fast are we?

Insert your logo here 2015

5.18 seconds

Load Time Distribution

1 2 3 4 5 6 7 8 9

Load Time Distribution

bounce rate

1 2 3 4 5 6 7 8 9 0

25

50

75

100 %

26% 21%

ê24%

1 2 3 4 5 6 7 8 9

Load Time Distribution

conversion rate

0

2

4

6

8 %

3.2% 4.5%

41% é

1 2 3 4 5 6 7 8 9

Load Time Distribution

order value

0

10

20

30

40 €

19.8 27.2

37% é

1 2 3 4 5 6 7 8 9

Load Time Distribution

session length

0

2

4

6

8

7 8

14% é

1s faster page load =>

bounce rate -24% conversion rate +41%

order value +37% session length +14%

???

Insert your logo here

Currently

What if: 1s faster

What if: 2s faster

© 2014 SOASTA. All rights reserved. May 19, 2015 24 CONFIDENTIAL – Not for Distribution

1s faster Home page median

Conversion improved by roughly 10%

How to make the secret sauce

There is a book

by Steve Souders

80-90% of the time is spent on the front-end

server

front-end

Google PageSpeed Insights

SPOF AHEAD

Chrome Extension SPOF-O-MATIC

shows Single Point Of Failure

3rd party content

#WebPerf Making the web a faster place

Follow this

Kristian Sköld

[email protected]

#kskoeld

Performance is Everything

www.soasta.com