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Broadcast.com presentation about its broadcast services
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Webcaster
An individual(s) misguided enough to
think he/she can change the way the
world is entertained and communicates
Streaming Media is causing us to rethink
the big media picture and face
important issues
We’ve come a long way in 4 years….
#1What is Media
Media used to be defined by its spectrum
– TV by channels
– Radio by stations
Not in a streaming media world
– All digital media is just a stream of bits
– Whats the difference between Digital Cable and Streaming Video ?
– Both are just streams of video sent to a computer output to a monitor !
– Streaming Video can vary its bit rates
– Streaming Video can be inherently interactive
Streaming Media is already dominant in the office.– Only 9% of office workers can get TV while more
than 95% can receive streaming media !
#2What is Content
It used to be defined by its packaging capacity
– CD - 62 Minutes / VHS - 1 Movie
– DVD - 3.7gb
– Not in a digital world
Content is now available live or on demand
Its defined by its availability as a stream or transportability as a file
– Do I have to go to a website
– Can I send it as an email or take it on my Rio
The amount of video content on the net far exceeds the amount available through any other medium
#3What is a Broadcaster ?
Every company is a broadcaster
– Dell, GM, Intel, P&G…
Everyone is a broadcaster
– For Free you can reach your friends using MP3 streaming or Windows Media from your home
– For 5k a month you can reach a niche audience using a provider
This is just the beginning
– within 3 years there will be >1mm video channels
– within 10 everyone will have a personal channel
#4What is TV ?
TV is an alternative to boredom
– Its what you do when you have nothing better to do
Cable TV
– is a video monitor connected to a stupid computer (STB), connected to a wired network that is limited in what it can provide
Streaming Video
– is a video monitor connected to a smart, but ugly computer, connected to a wired network that is unlimited in what it can provide
When computers start looking like they belong in the living room, and broadband becomes more available, streaming will change the definition of TV
#5How do Corporations
Communicate ?
Real Time Communications is having a profound effect on the business world
– CEOs can now speak to their employees on a regular basis
– Product Introductions can be held online
– Quarterly earnings conference calls and Shareholder Meetings can now reach all shareholders
– Multimedia can be added to product descriptions
Applications continue to appear and streaming is becoming mainstream in many corporations !
#1Digital Millenium Copyright Act
Webcasters have become the poster children for record label abuse. What they couldn’t get from Radio, they try to take in abundance from webcasters!
We should have to pay copyright owners
for their work.
– The question is how much
– RIAA is not asking for fair compensation
#1DMCA Economics
RIAA is asking for as much as .5 cents per song from webcasters– There 12 to 20 songs played per hour
– Using .3 x 15 songs = 4.5cents which equals
– $45 CPM per hour of listening
– This is CRAZY Pricing
Or a Percentage of Revenue– As high as 15% has been reported
Penalizes those that have revenue, rewards those that don’t …
Corporate Intranets have it even worse– Company Intranet Radio stations and events could
cost you a fortune !
#1DMCA Programming Politics
Artist Complement Act– Limits # of songs from an artist/CD that can be
played in a time period
– Requires that pre-recorded loops be a minimum length
– Requires us to show title and artist
– Prohibits webcasters from pre-announcing songs
– None are hard, but all put us on uneven ground with traditional broadcasters
– Only makes it harder for us to compete with traditional media.
– They can run 24 hour Beatles, we cant
This might have been OK 2 years ago when this was being negotiated, but with MP3s and Jukeboxes everywhere, its ancient, and it needs to change
#1What you should do...
Talk to a copyright attorney about your options
Join lists like the webcasting.net list to get educated
Call your Congressman and Senator…
Move your servers to Canada– Laws are realistic
– They are supportive of webcasters
– They are looking for ways to create bandwidth flow OUT of Canada
– www.iceradio.com for a great example
Deep Linking
Linking directly to Media Files is a way for all of us to subsidize wanna-be portals.
Direct Links Deprive webcasters of sales of Banner Ads, Interstitial ads, Sponsorship and Branding.
This is not the same as linking to a webpage.
– The cost to deliver a webpage is negligible
– The cost to deliver a stream is not
– ASCAP/BMI
– DCMA - $30CPM
– Bandwidth
– Stream Licenses
– Server Capacity
– Support
We need to stop this as an industry
#2
Audience Reporting
We have got to stop playing this game of my webcast is bigger than yours– As an industry we are starting to look more clueless
than the reporters who write about these events
A hit, stream served or visitor is not a UNIQUE user.
– All of these terms have been misused to mislead
#3
Audience Reporting
May I suggest, that if you choose to report on the size in terms of users to an event, that we employ the following metrics– # of Unique Users
– Ave. time spent on each stream
– Its not hard to capture, its all right in our logs
This will at least demonstrate that as a medium we understand our own statistics and we are able to convey the reporting advantage of streaming - actual usage
And to help keep us honest...
#3
Audience Reporting
There are 3rd party ways to at least qualify numbers to some extent
All 3rd party streamers include a defining URLs in their presentations– http://www.broadcast.com/thisevent.asx
Media Metrix tracks these URLs– Media Metrix ratings/uniques per mo.
– Broadcast.com 6.0 - 3.7mm
– RBN.com 1.4 - 864,000
– Intervu.Net .7 - 438,000
– Netaid.org - not enough
– Winloud.com - will be interesting
– All URL driven webcast audiences show up
#3
Vendor Issues
Real, Do Not Mislead Users to a Paid Player– Too many users are mislead into thinking they must
pay for a player because they cant find the free one.
– It makes the users mad at us, not you
Its time to offer some server management tools, any tools
– Its not that we cant create them we can.
– But every time you change your software, client and server, which is often, our tools and services are immediately out of date
– Then we spend far too much time figuring out what to change to match your changes !
#4
Vendor Issues
Stop making ridiculous player download
claims.
– They are meaningless and misleading
– Let us know what percent of new PCs are shipped with your product to alleviate download fears
If you say you are compatible with a particular operating system, please release compatible versions on a timely basis.– We are tired of being told we just upset an entire
company because we upgraded a server and their players are no longer compatible
Real, please pick a consistent pricing plan. – Its no fun to compare notes with friends and find out
that pricing is all over the map.
– We don’t mind paying for streams nearly as much as we hate the fight we go through to buy them !
#4
Webcasting -The Business Side
This industry is just beginning.
– It is probably about a 250mm business in 1999
– I expect it to grow to 750mm the following year, and at least triple each of the next 3 years
– Streaming media will be expected as part of almost every major website
The base of revenue will be services
– EVERY company and website in the world can benefit from real time streaming communications
– 80% of revenue will be streaming services
– 20% will be advertising around content
#1
Growth will be Incredible !
We will see the number of events broadcast over the web EASILY TRIPLE each of the next 5 years.
– But this will only increase audience fragmentation per event.
– The number of Victoria Secret size commercial webcasts of more than 1.5mm UNIQUE users will number less than 5 per year.
– Only breaking news will surpass Vic Sec on a regular basis
Service companies should focus on selling services and events, NOT in pushing bandwidth
– Value added services will mean profitability
– Selling needs to be a core competency
– Customers wont show up at your door, you need to go find them
The Sky is the limit
#2
Profitability is King !
Webcasters must operate for profitability
Everyone is a genius in a bull market,
– But the market wont stay hot for ever
– Nor will VC funds always be available
Within 12 months it will be put up or shut up time
– Investors will have been able to see what webcasting models work, and which don’t.
We are starting to see the impact of this with the lagging valuations of streaming related stocks and companies like
– AudioHighway
– Tunes.com
– ForeignTV
They are all underperforming other internet stocks or private company equivalents
#3
Advertising Supported Content
Sites will have it Rough.
The toughest asset to create on the net is traffic.
– Generating traffic for original content without any inherent demand is the hardest of all
– Without critical mass traffic its impossible to generate any level of revenue
Audience fragmentation will make it far harder to create hits on the net than on TV
The best original content model ?
– The 1 minute video that can be sent as an attachment with email
#4
The Decision Criteria
Can your provider help you generate demand ?
Will your provider stay in business ?
Can your provider scale ?
– UniCast Networks
– Multicast Networks
– Number of Streaming Events
#7
How will you generate demand
This is the greatest challenge for any content provider
– Everyone thinks their event is the next Victoria’s Secret
– The reality is that most events don’t reach 1,000 simultaneous users
You must be realistic in setting expectations
The right partner will assist you in determining how to acquire the most relevant & largest possible audience
It’s the key to a successful event, and for content based businesses, it’s the key to financial success.
– A content based site without eyeballs, wont be in business very long
For DiskJockey.Com we increased their audience by more than 500% in less than 5 months !
#7
Will Your Provider be in Business
?
The best providers establish long term relationships with their customers
– We get to understand our customers business
– We invest in our customers and provide ongoing support and resources
– We have customers that have been with us for four years !
Many providers are in business to play the stock market rather than show a profit
– Is your provider profitable ?
– Or are they showing ever increasing losses ?
Yahoo is one of the most profitable companies on the net and Y!Broadcast is a profitable contributor !
Before choosing a vendor, make sure they will be in business !
#7
Scalable Networks - Unicast
The greatest challenge to Streaming Service Providers is NOT scaling unicast audience size.
– Anyone can add servers and buy bandwidth
– Regardless of what city the servers are in
– If you connect them in any way to the top 20 networks they will work until you run out of bandwidth or servers
At Yahoo!Broadcast we pass 1gbs of unicast streaming traffic on normal weekdays
#7
Scalable Networks - Multicast
True Scalability for Streaming Media will come from Multicasting
– There is no limit to audience size
– True Broadcast Model
– The Problem with Existing Distributed Servers Networks is that they are not MultiCast Capable
Multicast Streaming is thriving at Yahoo!Broadcast
– Yahoo!Broadcast is the only provider with experience at multicasting at all bit rates, all streaming vendors
– Yahoo!Broadcast is the only Commercial, Multi-Network, MultiCast enabled Network in the world
– With more than 50 MultiCast Enabled Partners
– We can reach more than 1mm simultaneous users on multicast networks !
– Yahoo!Broadcast has done thousands of 100% multicast broadcasts
– As many as 40k simultaneous multicast users !
#7
Multicast Affiliates
52+ and growing
Accesscom
ACI
ATMLink
BorderNet
Carrier1
Cais
CharmNet
CoastLink
CyberZone
DirecPC
dotSTAR
Electric Lightwave
FlashNet
Galaxy Star
Granbury.com
Great Basin Internet Services
IDT
IIJ
Information Highway
InLink
InMotion
InReach
Insync
Jato
Jump Net
Level 3
Lightspeed
Megsinet
MicroCore
Midwest Web
Mobile Star
NetCarrier
NetConcept
Network Internet
Nortel
Nova
PIXINet
South West Plains Communication
Splitrock
Sprint
SysNet
Teleglobe
Telepak
The Internet Connection
The-OnRamp.Net
Transport Logic
UniComp
uniView
Verio
WebNet
ZebraNet
ZipLink
#7
The Real Scalability Challenge
The reality of the streaming market is that the # of live streaming events is exploding.
– But most live events are narrowcast events that are designed for under 100 simultaneous users
– Distance Learning, Corporate Presentations,etc
– Most require multiple BitRates and Multiple Streaming Formats
– The challenge is to be able to cost effectively deliver thousands of simulaneous events, each with top level quality, with out any failures
– The cost issues for doing many events, with multiple bitrates are very different than doing a couple large events
#7
The Cost Breakdown of a
Broadcast
A typical live broadcast today requires the following bitrates to be streamed
– 20k, 32k, 100k, 300k, 1mbs
– In total 1.452mbs
– In two formats, WMT and Real
– Total encoded bits sent to servers - 2.9mbs
Send these streams to 20 distributed servers across the net and you are using 58mbs just to reach the servers before you have served a single stream to an end user !
– Now imagine if you are streaming 1000 of these events at once.
– You would be using 58gbs of internet bandwidth before serving a single end user !
– Its hard to make those economics work
#7
The Benefit of a Centralized
Network
At Y!Broadcast the links between the encoders and servers are localized to one of 2 networks in Dallas, or a 3rd Redundant location in San Diego
– This gives us the lowest cost to deliver the greatest number of events, large or small
– It removes any Internet Risk of the encoded stream not reaching a server
– It allows us to leverage our multicast network to scale audience size
– We can deliver any any bitrates, from 6kbs to more than 1mbs with the equal ease and reliability.
So, when chosing a service provider, consider all the issues, not just meaningless capacity claims !
#7