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Marcus Law Head of Marketing EMEA, SLI Systems

Sli systems marcus_v2

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Ultimate Customer Journey roadshow - SLI Systems

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Marcus Law

Head of Marketing EMEA, SLI Systems

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Average Order Value

Searchers are your

most valuable shoppers

*Based on analytics data for 200+ retailers

11%higher

3xgreater

6 Min.longer

Conversion Rate Time on Site

Searchers vs. non-searchers*

$11.09 w/ search

$4.62 w/o search

7more

Pages Per Visit Per Visit Value

Kemberly Gong
THere will be 5 stats on this page
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The Search Box

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The Search Box

25% increase in usage

11k extra searches

£34k potential increase p/m

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Key Search Reports & Insights

Advanced, Real-Time Reporting

Delivers greater insight into users’ needs

Provides wide range of controls for fine tuning

Detailed information tracking what visitors are looking for, what they are finding and not finding, and metrics on search quality

Offers category-based reporting, providing insights into the search behaviour within areas of websites

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Know Your Shopper

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Spelling and Terminology

SPELLING

TERMINOLOGY

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Rich Auto Complete

31.25% PPV

1.81% AOV

2.25% CVR

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Never Offer Visitors a Dead End…

Search Cloud

Popular Search Phrases

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Redirects

40%Reduction inbounce rate

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Redirects

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Banners

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Site Search Insights

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Site Search Insights

Now one of the biggest sellers with wedding planners!

Champagne Bubbles

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Site Search Insights

Fifty Shades

50

fifty shades of grey

Exclusive distributor of an official line of 50 Shades of Grey products!

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Search results should be relevant Search Query: Black dress

vs.

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Result Accuracy

Top 5 product

76%

1 2 3 4

5

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Chemist Direct Sell These…

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Tune Results

Search for “Johnson’s”

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BodenAge, Size, Height, Shape refinementshttp://clothing.boden.co.uk/search#w=womens%20red%20skirt&asug=&view=normal

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We recently deployed garden plant finder to filter results based on a specific fruit or vegetable.

Thompson and Morgan

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Test, Test, Test

Grid Vs List Test Grid views spend £4.47 more than list viewers

Increase in revenue of ~£21,000 per month

Yearly increase in revenue ~ £250,000

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Test, Test, TestInfinite Scroll, Floating Refinements and Search Bar

8% increase over current view

0.7 % increase in conversion

Revenue uplift of 9%£10K increase in

revenue

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Test, Test, Test

Infinite Scroll

Increase in revenue per day of

over £3K

Over the course of a year generating

over £1 Million

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Search on Mobile• Show search box prominently• Offer refinements with a drop down menu• Also offer a full list of navigation items in a drop down menu

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Putting a Doctor in Your Pocket

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Responsive Design

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The Trouble with Long Tail SEO

Source: http://blog.hittail.com/2013/01/the-hidden-value-of-long-tail-seo.html

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Drive More Traffic

48K Referrals

2.5K Transactions

£220K Revenue

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We Accelerate E-commerce Performance

43% of site revenue from search customers

177% higher average conversions

30% increase in search conversions

33% increase in site search

15% higher conversion rates

45 % decrease in bounce rate

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Thank You.

To learn more visit sli-systems.com or email [email protected]

Questions???

Marcus Law

Head of Marketing EMEA, SLI Systems