Reading Room

Our Drupal Experience

A few numbers

16200

Independently owned and managed since 1996 Large agency, small passionate culture

International officesBased across UK, Australia, and Singapore

Passionate individualsLarge independent agency, small passionate culture

Digital agency

A few numbers

9%

15%

92%

Largest clientonly responsible for 9% of our revenue

vs 35% industry average

The perfect blend of consultancy and practical delivery

Staff turnover

New business from repeat and referrals

A few numbers

110150

Best Companies Award “One to Watch”Reading Room featured in the Sunday Times ‘Best Companies One to Watch” list in 2010 demonstrating high levels of employee engagement

Forrester Wave UK top 10 interactive Agency (No.1 in UX)Central focus on measurable effectiveness from digital platforms

Ranked 3rd: B2B Marketing UK Agency League Table 2011Number 2: Marketing Week YouGov Agency Reputation Survey 2011Winner: European Seal of E-Excellence 2010

Awards

Our project processReading Room have designed a development

methodology that combines the best elements of

traditional creative development with the new patterns of

digital project management. We work very closely with all

our clients both during a project and following site

implementation.

Our iterative process is designed around four key stages,

with clear sign off points at the end of each stage. This

makes it possible to make quick and easy amendments to

previous stages if necessary.

Reading Room recognises that many clients don’t fully

understand their exact requirements, or how they should

be visualised, until well into the project process. By

implementing a prototype process, we can offer maximum

flexibility to our clients around their requirements, but also

allow them to fully appreciate how these requirements will

be visualised at an early stage of the project and before

any of the work-intensive development has begun.

During the first three phases of the process, it is possible

to make quick and easy interactions to the HTML

prototype. Once sign off has been achieved on the

prototype, this is directly integrated with the back-end

development.

The key deliverables at each stage are outlined in the next

section of this document.

We know Drupal

About Drupal

Drupal is a well supported and popular open source content management system with

capabilities that extend from content management to enabling a wide range of custom

services and transactions, whilst at the same time offering a high level of out-of-the-box

features built on a well supported and mature codebase. The core Drupal CMS

application includes a range of features out-of-the-box including:

• Multi-user content creation and editing with full WYSIWYG capabilities

• Option to ‘drop’ to HTML mode for manual entry of code

• Ability to add expiration dates to content pages

• Ability to upload media files such as imagery, video and flash movies

• Ability to upload documents including MS Word, Excel & PDF

• Advanced search functions

• User profiles

• Multi-level menu system

• Caching and feature throttling for improved performance under load

• Descriptive URLs (for example, "www.example.com/products" rather than

"www.example.com/?q=node/432)

• Workflow tools

• Security/new release update notification

• OpenID support

About Drupal

Drupal may also be easily extended either

through existing open source community

modules or through a well documented API

interface. Modules such as full Taxonomy

control can be activated with just a few clicks

within the Drupal administration section.

Drupal offers quick and easy integration and

use of as many page templates as you require.

These can be easily configured and installed

into the CMS from standard, Accessibility Level

2 (AA) compliant XHTML and CSS templates.

The system also includes full versioning and

workflow control, allowing you total control over

any content added or edited by any of your

contributors.

About Drupal

Built with robustness and resiliency in mind,

Drupal is able to cache its content, enabling

maximum delivery speeds and minimising

server load during times of increased visitor

numbers. The system can be tailored to throttle

access to more bandwidth or processor hungry

features of the website, to enable prioritised

delivery of core information during busy times.

Drupal is regarded as a leader in open source

content management systems, with a globally

acknowledged foundation in security and

development support. The system is constantly

monitored and updated by it’s various

contributors, and includes an automated

security and update alert tool, allowing you to

keep the system up to date and minimising the

risk from hacking and malicious attacks.

About Drupal

Drupal also benefits from an active and extensive support network, not only

from the official Drupal websites, but also in the form of user maintained

sites and forums, ensuring that any questions you may have can be

answered quickly and effectively.

Drupal supports all of the major web browsers within the content

management system. The following browsers are supported in Drupal 6 and

have been fully tested with CMS functionality.

• Internet Explorer 6.x and later

• Firefox 2.x and later

• Opera 7 and later

• Safari 1.x and later

• Camino 1.x and later

• Google Chrome

How Drupal Suits Your Requirements

Drupal allows a fast and cost-effective deployment of a fully controllable Content Management System. It’s license-

free open source nature, mature codebase and high level of community support allow for the delivery of a website

that will enable you to quickly and easily present information to your user-base, and just as importantly will allow your

administrators to edit and control this content with a minimum of fuss and training.

Drupal offers full editorial control of your content, including workflow and editing permissions, meaning that each

authority can control its own content. The ability to include not only standard text and image based content, but also

rich-media files and additional document resources for download ensure that you can deliver information to your

users without compromise.Because of its open codebase, Drupal can be extensively modified and added to

over the life of the project, allowing you to quickly and cost-effectively include

additional functionality such as forums and blogs, ensuring continued user

interactivity and allowing the system to grow as with your requirements. These

modifications can either be developed as bespoke modules, or included from an

extensive offering of community developed resources, ensuring they meet your

exact requirements.

With a global team in Australia, Singapore and the United Kingdom, Reading

Room are able to turn projects around in a short timeframe, utilising our different

resources as and when required.

A few case studies

Autism SpectrumReading Room worked in partnership with Autism Spectrum on a refreshed web platform designed to help improve the life of Australians affected by Autism, with the aim of assisting children, parents, carers, helpers and educators. Offering a diverse range of services from local social clubs to specialised schools, the website is designed to help each individual person find the best services to help them make a difference in the lives of those affected by Autism. The site was developed in the Drupal CMS, featuring an intuitive interface and information architecture ensuring ease of access to theright information for the right audience.

SeqwaterWorking closely with the Seqwater team, Reading Room created a responsive web destination accessible with a range of devices to replace 6 websites which cut operational costs dramatically and Improved user experience and multi-channel access and thus brand perception.

The Prince’s Charities AustraliaReading Room developed an elegant site for The Prince Prince’s Charities Australia. Through its grant making and other charitable activities, the foundation seeks to transform lives and build sustainable communities. The site was built using the Drupal Content Management System allowing Clarence House to easily manage their content and update the site

Regional Development AustraliaThe new RDA Ipswich West Moreton website aims not only to market the region as an attractive and viable area for investment, but also to streamline communication surrounding this investment.

Department of Prime Minister and CabinetWe redeveloped the website of the Prime Minister of Australia in six weeks on an open source platform, opening up more channels for conversation and interaction with the Australian public and a source of information for the international community.

Department of Health’s Walk4Life campaignTo get more people up and walking, Walk4Life’s open source mapping technology and social media integration enables anyone in the UK to discover walks near them and to track their fitness.

Trinity College – Rock and PopWe redeveloped Trinity’s Rock & Pop website with a new exciting online destination that not only effectively promotes the R&P syllabus and drives online enrolment and engagement, but also acts as a template for the way that all Trinity College websites should work in the future.

The Prince of Wales“An easily accessible useful and stimulating source of information on The Prince of Wales, The Duchess of Cornwall, Prince William and Prince Harry.” Clarence House

Places Matter!Setting the benchmark for the architectural sector, their new online offering has increased repeat visitors by 100%.

Open UniversityWe created an innovative virtual student union, building a robust and sustainable online community.

OfstedReading Room Supported the re-design of the Ofsted website, re-building it using the Drupal CMS and built a bespoke .NET application to integrate with their internal processes to deliver their ever growing delivery of their inspection reports on the website, currently in the region of 400,000+

NHS London – My Health LondonNHS London wanted a user friendly method of displaying GPs’ performance results. We used user research and latest HTML standards to design and build a branded site which would be accessible and visible on mobile and tablet devices.

NES Global TalentWe designed and developed a new website to optimise the way that users search for jobs whilst bringing the new brand to life.

KPMG World Class SkillsIn just 5 weeks we developed easily manageable and appealing information site that meets the most stringent accessibility standards.

KPMG World Class Skills CRMA solution to allow them to better manage their client engagement amongst hundreds of providers.

Government Procurement Service (GPS)Reading Room worked with Government Procurement Service (GPS), known formerly as Buying Solutions to design and build their new procurement portal - http://gps.cabinetoffice.gov.uk/. Built in Drupal7, the new site simplifies access their frameworks and centralised deals, with information, guidance and direct access to the supporting eProcurement tools.

London ElectsWe designed, built, tested, and provided CMS training for a politically-neutral website to support London mayoral elections.

Directors UKWe worked to a tight deadline to design both the website and marketing collateral such as brochures and flyers, and to build a site that not only delivers on visual appeal but also provides Directors UK with an easy to use Drupal 7 platform which integrates with their Progress CRM.

ExtravisionA refreshed channel to market, the strategy led design and open source technology has maximised return on investment.

The Chartered Institute of Purchasing and SupplyWe transformed the site into a fully content-managed e-commerce website, which also lets users keep up to date with news, courses and events, with a personalised section allowing targeted promotion and cross selling.

British Board of Film ClassificationWe worked with the British Board of Film Classification to merge their four websites into one. The site allows users to search for any title the BBFC have classified which is approximately 400,000. The websites design has been built using adaptive techniques meaning the site layout changes for tablet and mobile users. The site is built in Drupal 7 platform and integrates with their internal systems so that when they classify new titles they appear on the website