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CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved. Connecting Analytics to Actions 2016-09-21 Velocity New York

2016-09-21 Velocity NY Connecting Analytics to Actions

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CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

Connecting Analytics to Actions2016-09-21 Velocity New York

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

1. Gather all your dashboards and control panels in one place

2. Don’t optimize too early

3. Start with a goal in mind

4. Map out your front-end infrastructure

5. Operationalize key pages

6. Get third party tags under control

7. Monitor your campaigns and have a backup plan

8. Don’t forget about mobile devices

9. Know what “normal” looks like

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

1. Gather all your dashboards and control panels in one place

2. Don’t optimize too early

3. Start with a goal in mind

4. Map out your front-end infrastructure

5. Operationalize key pages

6. Get third party tags under control

7. Monitor your campaigns and have a backup plan

8. Don’t forget about mobile devices

9. Know what “normal” looks like

Situational AwarenessContingency Planning

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1. Gather all your dashboards and control

panels in one place.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

2. Don’t optimize too early.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved. | October 3, 2016

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

3. Start with a goal in mind.

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CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

Corollary: Derive incident severity thresholds

from revenue impact.

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Baseline 3.42 sec Normal

-$25K/hr 4.15 sec Sev 3

-$50K/hr 6.30 sec Sev 2

-$100K/hr 9.15 sec Sev 1

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4. Map out your front-end infrastructure.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

Corollary: Figure out which knobs you can turn

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5. Operationalize key pages.

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Tag managers

Front-end Optimizers

CDNs

Custom run-time configurations (# search results etc)

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6. Get third party tags under control.

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http://digiday.com/publishers/new-york-magazine-penalizes-advertisers-data-hogging-ads/

In a study of the top 25 news web sites, ads:• Take up only 9 percent of web pages graphically• Use 55 percent of the bandwidth• Account for 54 percent of the load time.

Third party content has tremendous impact on user experience

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

7. Monitor your campaigns and have a backup

plan.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

8. Don’t forget about mobile devices.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

Source: https://blogs.adobe.com/conversations/2015/12/cyber-monday-2015-largest-online-sales-day-ever.html

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

9. Know what “normal” looks like.

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Monthly trends

Daily trends

Hourly trends

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

1. Gather all your dashboards and control panels in one place

2. Don’t optimize too early

3. Start with a goal in mind

4. Map out your front-end infrastructure

5. Operationalize key pages

6. Get third party tags under control

7. Monitor your campaigns and have a backup plan

8. Don’t forget about mobile devices

9. Know what “normal” looks like

CONFIDENTIAL – Not for Distribution | ©2016 SOASTA, All rights reserved.

Thank You