J. Tod Fetherling

Transforming Information into Wisdom to Drive

Continuous Engagement

Don’t you wish you could do all the right things,

every single time?We all do!

The Promise of Analytics

Hold for Video

Why Ask the Right Questions?• Government Regulations• Increasing Consumerism• Thin Margins• New Payment Models• Increasing Risk• Managing Virtual Populations

The Answer to the Right Questions:

Analytics Progression• Descriptive • Predictive• Prescriptive

Asking the Right Questions = Gain Understanding and Wisdom

Analytics to Action1. Ideas2. Algorithms3. A/B Testing4. Execution5. Real-Time

In-LineImprovement

6. Adjust Strategy

SELECT empi_id, "Age", date_of_birth, address1, address2, city, state, postal_code, death_ind, "GENDER", "RELIGION", "ETHNIC_GROUP", "RACE", "NATIONALITY", "LANGUAGE", marital_status_code, count(*) FROM birt.users GROUP By empi_id, "Age", date_of_birth, address1, address2, city, state, postal_code, death_ind, "GENDER", "RELIGION", "ETHNIC_GROUP", "RACE", "NATIONALITY", "LANGUAGE", marital_status_code

Analytics Adoption Model

1. Global View – Learning Mechanism2. Corporate View 3. Division 4. Market View (Middle TN, Region)5. Community View (Nashville Metro)6. CCE (ACO, CIN, PHO)7. Facility View (Hospital, Clinic,

Physician)8. Household View (My Family)9. Patient/Consumer View (Me)

Global

Corporate

Division

Market

Community

CCE

Facility

Home

Analytics Adoption Model• Global – Learning Environment (the engine of innovation)• Corporate• Divisions• Market• Community• Clinical Care Organizations (CIN, PHO, ACO, BP)• Facility• Household• Individual Consumer

Analytics Model• Learning Model/Leverages Massive Data• Detailed Algorithms to Model Care• Visualize Care Networks• Creating Value In-Stream

• Attributes• Spatial

• Support Triple Aim of Healthcare• Access• Quality• Cost

Improve

Health

Better Care

TRIPLE AIM

Lower Costs

Detailed Clinical Snapshots/Trending

Market Map

Community Care Network Flow

How to compete in a schizophrenic market1. Know your Market/Environment2. Drive Volume / Constrain Volume

a. Drive the Right Volume3. Reduce Risk / Grow Risk4. Create Models to Expose Organizational Learning5. Execute, Execute, Execute

Questions?

Follow @YourCareU