THE JOEY RESTAURANT GROUPCOACHING PROGRAM

COMPANY OVERVIEW

Key Facts About JRG

That Made Coaching Attractive

• A very strong culture

• A real focus on personal and professional development

• Strategy of growing leadership from within our ranks

• Poised for significant growth

• A great demand to develop leadership talent

• Leaders needed to be confident and capable of making

difficult and timely decisions.

So Why Coaching?

1. Expedite our Leader Development process

2. Produce more impactful leaders.

Through:

• Increased awareness and humility

• Encouraging confidence in solving own issues

• Helping develop active listening skills

• Speeding up decision making

• Better decision making.

Potential Impact of Coaching?

•50% Executive in Fortune 500 companies

•California College freshmen 60-70% increase in

returning students for year 2

•>30% decrease in consumption of medical

services when patients have a coach. (Duke

University study)

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“Focus me.”“Equip me.”“Know me.”

“Help me see my value.”“Care about me.”“Help me grow.”

“Hear me.”“Help me see my importance.”

“Help me feel proud.”“Help me build mutual trust.”

“Help me review my contributions.”“Challenge me.”

What Employees Want From Their Manager

JOEY Path To a Coaching Culture

• Found expertise with cultural fit.

• Got alignment from the President and the COO.

• Identified my “mavens”

• Coaching Immersion.

• Corporate-wide unveiling

• Rolling the boulder downhill

• GMs and Chefs

• Junior Managers

• Creating a Coaching Network

Has it Made a Difference?

• In 2011 awarded the International Prism Award for Coaching

by the ICF

• 5 straight years being voted as a top company to work for

in Canada

• Anonymous internal surveys reveal coaching is being

utilized regularly and that it is having a positive impact.

• Competitors are following our lead.

• Impact on individuals

Struggles and Next Steps

• Momentum

• Coaching vs. Advice

• Coaching vs. Directives

• Performance Coaching

Final Points to Consider

• Purpose – How does coaching support your

organization’s mission

• Senior level engagement

• Create Inertia beyond yourself

• Create Aha moments to generate excitement.

• Have a plan to sustain momentum

• Keep the link to the Organizational Purpose

strong.

Coaching Demo

Q & A