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Tina L. Hennessey

Altoona, PA 16602-5613 (814)515-1794 Home (814)232-5570 Cell

britesunshine69@gmail.com

Objective:

To secure a full-time position within a field in which I may utilize the knowledge that I have obtained through my most current educational experience at Penn State University, my internship, as well as my past work experiences (paid and volunteer work), including educating and servicing my clients. I am a very professional, motivated and intelligent person and I learn very quickly. I am very interested in helping the community in regards to all aspects. I believe that while working together with others who have similar aspirations, we can make a difference within any community, work place and our environment. The ability to set obtainable goals, along with a team effort will help to aide and produce successful achievements.

I have much to offer any employer and would love to have the opportunity to obtain further knowledge from other professionals with similar or like interests. I am very much looking forward to having the opportunity to work within the capabilities of my education and experience combined.

Education:

The Pennsylvania State University: Graduation: August, 2014 Associate’s Degree in Science, Human Development and Family Studies (Children, Youth and Families) Cumulative GPA: 3.11.

Relevant Courses from Penn State: (Copy of Transcripts available as well as Diploma)

Infancy and childhood Lifespan Development Nutrition Health and Human Sexuality Drugs/Behavior and Health Adolescent Development

Values and Ethics/Human Development Human Development/Family Studies

Intervention Religion in American Life Family Development Psychology

Experience:

NHS Human Services: (Paid Position) Altoona, PA. 16602

I applied for and accepted this job while still providing private in-home care as stated in the next work experience listed. I was trained and certified in CPR and First Aide as well as in handing out meds to patients with intellectual disabilities as well as physical disabilities. I was unable to work there long due to the fact that I was still taking care of my patient with the substance abuse problems for the private family. There were many issues involved with this position which

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included people stealing patient’s medications and lack of supervision within the company. I worked here for approximately 2 months. With my attorney’s advice, I resigned from this position because of a document that they wanted me to sign against his advice.

Private in-home care for an individual with Substance abuse problems: (Volunteer) Altoona, Pennsylvania, 16602

While attending college and for a few months thereafter, I provided substance abuse care for a family in which privacy was of great importance. I took care of this person from the age of 28-30 and saved his life on a daily basis at least once with the help of paramedics and my own self-obtained skills. Although the family provided much financial support, I also provided financial, emotional, mental and physical support the majority of this time period which started as a result of 4 surgeries back to back in May of 2011. I researched many detox and rehabilitation facilities and obtained help for each individual aspect of the healing process for addiction including the body, mind and his spirituality. Although there are still some legal issues that he is still dealing with, he remains clean and sober since June of 2014. This was not a paying position. This was volunteer work for experience and emotional rewards.

Arrow Child and Family Ministries (Internship) Altoona, Pennsylvania, 16602

My supervisor Ashley Saylor and my other peers/ co-workers have been a very big influence within me and my professional identity within this field of study. I aspire to do as much good for the community as I have had the privilege to have seen through working as an intern at Arrow. I have gained much knowledge in regards to training modules (which included Ethical Decision- Making, Calming Children in Crisis, ASAM Patient Placement Criteria, Age Specific Care, DSM-5 Brief Overview, Bi-Polar and Related Disorders in Children and Adolescents, Abuse, Safety in the Field) , group meetings, required paper work, inner-office procedures, and the emotional rewards of helping children, families and the community. I have certificates for the training module that I have completed and tested on. I am very much looking forward to moving on to receiving more hands on experience working with children developmentally and in all other aspects.

Through having the opportunity to do my internship at Arrow Child and Family Ministries, I have obtained the knowledge and trust to help put together Child Profiles, Resource Family Clearances and the necessary paper work needed to do so, as well as handle classified information including Court Documents/Orders and Child Placements in reference to the guideline set by Children, Youth and Families through several different counties. I have found this experience to be well worth my time and effort as well as rewarding. I am very much looking forward to learning where my future lies in regards to adding my previous work history, my newest educational experience at Penn State University and this internship experience.

Please acknowledge that the dates of my employment are not accurate. I have applied for a list of previous employers and dates through the Social Security Administration, but I have as of yet to receive the documentation applied for. Sorry for any inconvenience. I will try to do the best I can as an educated guess.

Independent Insurance Broker (Self-employed) Altoona, Pennsylvania, 16602

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Position held- Owner and Operator Assembled and maintained my own client base made up of businesses and individuals for

approximately two or more years. Directly established and serviced individualized financial assistance in reference to insurance

and investment portfolios from many different companies. Provided information and options to individuals in reference to insurance and investment opportunities.

Big Ed’s Outlet Store (Non-Taxed Income) Cresson, Pennsylvania, 16630Position held- Officer Manager In charge of payroll, employee scheduling, profit and loss statements, accounting, tax

preparation, inventory, customer service relations, filing and billing until the business burnt down and the owner passed away. I was not on the payroll as an employee. (Fiancé’ owned and operated this business, I was paid in cash).

Bankers Life and Casualty Company Ebensburg, Pennsylvania, 15931 Position held- Insurance and investment sales person, specializing in Long Term Care Insurance. Analyzed and serviced current clientele as well as establishing new clientele within the broad

range of insurance and investment options provided from within the companies’ policies. Provided information to the public in regards to long-term care, insurance and investments for at least two years. I left this position and went to Philadelphia to take a class to further my licenses so that I could sell stocks, bonds and mutual funds along with variable annuities.

Monumental Life Insurance Company Duncansville, Pennsylvania, 16635Position held- Insurance and Investment Sales Person, specializing in Life Insurance and Investment Opportunities. Introduced existing clientele to new and established products from within the companies’

policies. Built and maintained communication and customer service relations to increase the clients growing family needs. Provided knowledgeable information to my clients and their families in references to insurance, investments and long-term care for at least two years. I left this position for a chance to advance my career path and to specialize in Long-term care.

Combined Insurance Company Altoona, Pennsylvania, 16603Position held- Sales Person/Customer Service Professional. Generated new business through referrals, while servicing existing business from existing

clientele and door to door sales of Accidental Health Insurance and Term Life Insurance. I worked for this company for approximately two years. I left this position because I did not like doing door to door sales.

Courtesy Ford and Kia Altoona, Pennsylvania, 16603Position held- Sales Representative/Customer Service Professional. Sold new and used vehicles to customers. Provided information to walk-in clients, as well as

existing clients in regards to making the choice of purchasing or leasing vehicles for at least two years. I left this position because I wanted to get into Insurance and Investments.

Skills:Computer Skills Mediation Skills

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Communication Skills Managerial SkillsTeam Leader and Member Skills

Office SkillsOrganizational SkillsExecutive Secretarial Skills

Professional References:

Larry Beam Bankers Life and Casualty Manager (814)-687-4131

Ben Domonkis Courtesy Ford and Kia Manager (814)-502-8488

Personal References:

Tom Jenkins IBM Project Manager (814)-695-2653

Margaret Plowman ACEL Corp. Employee (814)-949-2618

Sharon Jenkins Lakemont Medical Center X-ray Technician (814)-695-2653 Jeff Hallett Walmart Distribution Center Supervisor (814)-693-0683

Elisha Hallett Sheetz Inc. Supervisor (814)-569-9306

Donte McNeal Pyramid Tech (814)-799-4981

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