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At the 2014 IHEEM Conference, IP nurse call system specialist, Terry Boarer, presented ‘How Healthcare Communications Technology Can Enhance the Patient Experience’, indicating the future of nurse call systems, and how they contribute to patient experience within professional healthcare. For more information on the future of nurse call systems, visit: http://www.wandsworthhealthcare.com/evolution-nurse-call/
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April 8, 2023
© 2014 Wandsworth Healthcare
Nurse Call SystemsEVOLVING FOR THE 21ST CENTURY
© 2014 Wandsworth Healthcare
© 2014 Wandsworth Healthcare
Patient Experience
Can a Nurse Call system improve the quality of a patient stay in hospital?
Basic Requirement
• Patient to Nurse Call
Additional Requirements
• Bed-Light control• Entertainment • Speech
Additional Enhancements
• Blind Control• Temperature Control • Catering
• Internet • USB charging• Bed Light mood lighting
© 2014 Wandsworth Healthcare
Clinical Care
How can new technology improve Clinical Care?
Basic Requirement
• Respond to Patient to Nurse Call
• Staff to Staff Calls• Cardiac Calls
• Clearly identify where the incident is with audible and visual alerts
• Call Transfer
Additional Requirements
• Wireless and Wired Panic Systems
• Wireless and Wired Staff Presence
• Speech/Tannoy• Call Escalation
• Fall Detection• Motion Detection• Crash Call Team Alerts • Interfacing with
Paging/DECT/Vocera
Additional Enhancements
• Allocation of Clinical Staff to patients
• Use of Mobile devices – phones and PADS
• Interfacing with Door Access Control, Drips, Infusion Pumps, Fire, BMS
© 2014 Wandsworth Healthcare
Administration
How can new technology improve Administration?
Basic Requirement
• Site Wide Reporting• Site Wide Fault Monitoring
Additional Enhancements
• Bed Management• Use of Mobile devices – phones and PADS• Interfacing to Hospital Management system
How do you achieve this?
Site Wide IP Networking
© 2014 Wandsworth Healthcare
BENEFITS
SECURITYENTERTAINMENT
CRASH CALL
ALERTS
ENHANCED FM COMMUNICATION
DOOR ENTRY AND
CAMERAS
ASSET TRACKING
BED MANAGEMENT
COMMUNICATION
REPORTING
How do you achieve this?
Software Integration
© 2014 Wandsworth Healthcare
BENEFITS
PATIENT MONITORING
WIRELESS SYSTEMS
BMS
PATIENT ROOM ENVIRONMENTAL
CONTROLS
HOSPITAL EQUIPMENT
MONITORING
SECURITY MONITORING
© 2014 Wandsworth Healthcare
Thank you
Terry BoarerIP Specialist, Wandsworth GroupTel: 01483 713400Mob: 07780358719 Email: [email protected]
www.wandsworthhealthcare.com