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www.england.nhs.uk Towards a 5 year vision for EoLC: What matters most? Jacquie White - NHS England Deputy Director. Long Term Conditions, Older people & End of Life Care 23 Feb 2016

Jacquie White, Deputy Director for Long Term Conditions, Older people and End of Life Care, NHS England

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www.england.nhs.uk

Towards a 5 year vision

for EoLC: What

matters most?

Jacquie White - NHS England Deputy Director.

Long Term Conditions,

Older people & End of Life Care

23 Feb 2016

www.england.nhs.uk

Opening thoughts…

“The good physician

treats the disease; the

great physician treats

the patient who has

the disease.”

William Osler - 1800s

2

“How people die remains

in the memory of those

who live on.”

Dame Cicely Saunders

(founder of the modern

hospice movement)

- 1918 - 2005

www.england.nhs.uk 3

Scene setting – what we know

www.england.nhs.uk 4

1mPeople with frailty

10mPeople have two

or more LTCs

0.5mAt end of life

16mPeople have one

LTC

The case for change

www.england.nhs.uk 5

3.2%

6% / 82%

75%deaths from non-cancer/

long term/frailty conditions

20% / 75%

of people with LTCs

have a care plan

The case for change

recorded preferences/

supported to die in

preferred place as a

result

end stage LTC palliative care

before dying/

cancer patients receiving

palliative care before dying

www.england.nhs.uk 6

25

4

25% of hospital beds

occupied by someone dying

4% over 65s in care home

with 14% total emergency

admissions for over 65s

Three-fold increase in cost

of health care with frailty

The case for change

Good community based EoLC

could reduce hospital costs by

£180 million per year£180m

www.england.nhs.uk 7

1 in 9

1 in 5

received no practical support with caring

Nearly 1 in 2

(46%) said they had fallen ill but just had to continue caring

1.4 million

people providing fifty or more hours of unpaid care per week

£1bn

in Carer’s Allowance goes unclaimed each year

caree had emergency

care while the carer

recovered from illness

The case for change

www.england.nhs.uk

• People living longer but not always well

• The larger the number of co-morbidities a patient has, the lower their quality of life

• Increasing evidence on over-treatment and harm

• Death seen as a failure of treatment

• Nobody likes talking about death and dying

• Not just a medical or health issue – also a social and societal issue

• Social isolation/loneliness a risk factor for mortality in over 75s and should be supported as a co-morbidity

• Need to be able to stand back and make sure that services deliver for everybody

And…

www.england.nhs.uk 9

Gaps, System Challenges & Drivers

www.england.nhs.uk

Gap Challenge/Driver

Health and

well-being

• Behaviour change: how can the NHS work differently?

• Empowering patients / public

• Engaging communities – developing partnerships

Care and

quality

• Variations in outcomes

• Reshape care delivery, e.g. new care models

• Use of innovation and new technologies

Funding and

efficiency

• Relentless pressure on services and workforce

• Estimated funding gap of £30 billion by 2020/21

• Local Authorities under even greater pressures

• Driving efficiency

• Local leadership

For the NHS...

www.england.nhs.uk

• New relationship with patients and

communities

• Prevention

• Patient empowerment

• Community engagement

• NHS as a social movement

• New models of care:

• Multispecialty Community Provider (MCP)

• Primary and Acute Care Systems (PACS)

• Enhanced health in care homes (EHCH)

• Clinical priority areas

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Five Year Forward View - What Will

be Different?

www.england.nhs.uk 12

How will we achieve this?

www.england.nhs.uk

Framing delivery….

LTC Framework:

Empowered patient and carers

Professional collaboration

Best Practice (clinical and organisational)

Commissioning

Delivering Person Centred Co-ordinated

Care

Cf: ‘Roadmap for Strengthening people-centred health systems in the WHO

European Region: A Framework for Action towards Coordinated/Integrated

Health Services Delivery (CIHSD)’ (WHO 2013)

www.england.nhs.uk

Working with our Partners

Patients and Public representatives

Voluntary Sector

National Palliative and EoLC Partnership

Royal Colleges

Statutory Organisations

National Palliative and EoLC Network

www.england.nhs.uk

What have we achieved so far and

what does the future look like for

end of life care?

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www.england.nhs.uk

Some of our Highlights so far…

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‘Every Moment

Counts’: the

narrative for

‘person-centred

coordinated care’

Guidance: on

personalised care

planning and

advance care

planning

Healthy Aging

guide

EPaCCS

Winter toolkit for

commissioners &

care home providers.

Clinical

Engagement

Established

National Network

for EoLC

Ambitions for

Palliative and

EoLC

TRANSFORM

www.england.nhs.uk

Quality and Choice Agenda

• ‘What’s Important to me; a review of Choice in End of Life Care’ – published

Feb 15. Builds a case for ‘good quality personalised end of life care for all, which

delivers the choices that people would like to make.’

• ‘Ambitions for Palliative and End of Life care’ - published September 15 by a

coalition of national organisations. Incorporates findings from all preceding

reports and sets out a vision for end of life care, encapsulated by the National

Voices definition for Person Centred Care

Without high quality care you cannot have a

meaningful choice offer.

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www.england.nhs.uk 18

The System-wide Vision for EoLCNHS England is one of the 27 partners who produced the ‘Palliative &

End of Life Care Ambitions: National framework for local action

2015-2020’.

www.england.nhs.uk

NHS England – EoLC workstreams

1. Enhancing physical and mental wellbeing of the

individual

2. Transforming experience of End of Life Care in

hospitals and the community

3. Commissioning quality services that are accessible

to all when needed

www.england.nhs.uk

Our Declaration

• Launched at Expo 2015

• The importance of person-centred care for

people with long-term conditions, what

needs to change and why we need to

change

• Co-produced with NHS England and

Coalition for Collaborative Care and

developed with health and care

professionals, policy makers and people

with long-term conditions

• To motivate and support health and care

professionals to help us make it a reality

#A4PCC – Action for Person-Centred

Care

www.england.nhs.uk

• Develop a “orientation” process: about the

condition(s), how to live with it, how to stay

healthy and independent, how to plan for a good

death

• Have a different conversations: ask a different

question - what matters to you/me today

• Use experience to inform decisions: plan on a

page, 3 questions

• Write letters to other services/clinicians together

and share them with everyone involved in the

care and support

• Jointly create care plans that focus on the whole

person and that are owned and move with the

person

• Help move through the system: care co-

ordinator/navigator

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Moving to person-centred care

together

www.england.nhs.uk

What part will you play?

Make your declaration at

www.engage.england.nhs.

uk/survey/ltc-declaration

#A4PCC – Action for Person-

Centred Care

YOU CAN MAKE A DIFFERENCE

www.england.nhs.uk

@jaqwhite1

#A4PCC

[email protected]

www.england.nhs.uk/resources/resources-for-ccgs/out-frwrk/dom-2/

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Thank you