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#CSUMMIT14 Your Patients Have Moved!

iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

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Page 1: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

Your Patients Have Moved!

Page 2: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

Physical Address

Mass Media Web Social Media

Tigh

t Co

ntro

lLo

ose

Cont

rol

Where Your Patients Live

Leve

l of C

ontr

olYour Patients Have Moved

Direct Mail

Physician Referral

Word of Mouth

Billboard

TV Corporate Website

Patient Portal (EHR)Newspaper

DigitalWord of Mouth

Page 3: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

??HealthcareConsumers

Clinical Info

HealthcareInformation

Market Data

Social Behavior Build a bridge

Page 4: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

May 15th, 2012

Diagnosed with Brain Cancer

Grade 3

Anaplastic Astrocytoma

Page 5: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

HealthcareConsumers

Clinical Info

HealthcareInformation

Market Data

Social Behavior

Change the direction

Customize the message

Page 6: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

Summer 2013

Page 7: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

PMD

HealthcareConsumers

PMIPatient

Marketing

Intelligence

The BrightWhistle Digital Healthcare Marketing Platform

Clinical Info

HealthcareInformation

Market Data

Social Behavior

MPM (Marketing Portfolio Manager)

Bariatrics

Engagement

Assessments

Neurology

Orthopaedics

ACQUISITION

ENGAGEMENT

RETENTION

CONNECTION

MARKETING FORMULAENGINE

Page 8: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

HealthcareFocused

HIPAA Compliant

Certified ResultsDriven

BrightWhistle Differentiators

PMD

Page 9: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

“Groundbreaking, high octane, and infinitely agile – that pretty much defines

BrightWhistle’s approach to engaging health care consumers.”

Laurie Hesser - Director of MarketingMethodist Health System

CHOMP

Serving over 100 healthcare clients

Page 10: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

ProvidersPayor

ACOPharma

CROCPG

OTC

BrightWhistle Growth

Target Markets

Gov’t

Page 11: iAwards - Greg Foster, BrightWhistle - WLSA Convergence Summit 2014

#CSUMMIT14

Thank you!

@brightwhistle