Smart Healthcare

Health/Human Service Directories, a proven alternative to Provider

Directories, now transforming E-Health in Australia

“The integration of the health eco-system, and the wider role of the Health Sector in building safe,

sustainable and healthy communities “

Laurie Hawkins

Health Services Directory (HSD) Advocate

Challenges facing Health Care across the World

• Need Better Health Outcomes

– Health Costs

– Chronic Disease

– Life Sciences, Robots, Genomics

• Health Population Planning

– Evidence Based Policies

– Ageing Population

– Environmental/Social Determinants

• Technology

– Cloud

– Mobility

– Big Data

– Business/Data Analytics

Repository of Human and Health Services across Victorian

Breadth and Depth of Primary Care, Allied Health, Aged Care, Mental Health and Human Services

Yellowpages (Services)

Eliminated 160 Provider Directories in Victoria (100’s more across Australia)

Single Source of Truth for E-Health across Victoria

Over 300 different Service Types:

Contains:-

• 1,950 General Practices,

• 1,050 Pharmacies,

• 215 Hospitals (Public/Private)

• 11,500 organisations,

• 30,000 practitioners

• 7,700 GP's

Victorian Human Services Directory (HSD) What is it ?

Each listing has data including:

• Contact details

• location

• opening hours

• languages spoken

• billing arrangements

• supported types of communication

• practitioner details (voluntary model)

• Etc.

Self Authorship

Content Management processes

Secure Messaging Identifiers

Secure Messaging and National Templating Service

- Discharge Summaries/Pathology

Reports, etc.

National Health Programs, Call Centres - GP After Hours,

NURSE-ON-CALL

National Telehealth Directory

My Health Record (National EMR)

Hospital EHR’s, Clinical, Community, Allied Health,

Mental Health and Aged Care Systems. Allied Health

Doctors/General Practitioners, Dentists, Pharmacists, OT, etc

Content Providers, Health and Human Services Organisations and

Practitioners

Consumer Portals

NHSD

Contact details, open

hours, electronic identifiers

facilities, etc

“The database is such a useful resource for me, I would use it 3 or 4 times a week. So it is really in my best interests that it is as up to date as possible”. Ian Ferretter, Quitline Manager - Tobacco Control Unit, Cancer Council Victoria “Thanks again for your help Ted. For what it's worth, I think the HSD is a wonderful initiative and hope the other states plan to follow suit (if they haven't already)”. Email Glenn Tassie, (Website Developer) "You've done a terrific job with the HSD and I particularly appreciate the foresight gone into what has been developed to enable systems such as ours to leverage off it in a mutually beneficial way" Elli Wellings, PACT Project Manager, Victoria Police Thank you very much for your prompt and very detailed response to my queries. I am truly impressed with this directory and we will make good use of every day. Senior Project Officer, FaHCSIA Victoria I have been using your health site quite a bit and have told heaps of people about it - it has been invaluable and extremely accurate! Kristin Bailey, Health consumer, (17.02.14)

In 2011 the Victorian HSD became the foundation for the National Health Services Directory (NHSD)

The NHSD covers all Australian jurisdictions with services across the public and private sector.

Implemented by Healthdirect Australia on behalf of all Australian Governments

Access to the directory is available through an increasing variety of websites, mobile environments

and applications

“Single source of Truth” for E-Health across Australia It is the:

• National Health/Human Services Directory (300,000 services) • National Provider Directory (300,000 accredited healthcare professionals) • National Telehealth Directory

stores the:

• National Health Provider Identifiers – Providers (HPI-P’s) • National Health Provider Identifier – Organisations (HPI-O’s); • Endpoint Location Service (ELS)

Receives 7,000,000 transactions/month and growing; All using just ONE API (Web Service) for the whole eco-system of health/human services Has eliminated 100’s of Provider Directories across Australia

Significant National Knowledge Healthcare Repository – Accurate and Current Data

Health Data Platform Common cloud infrastructure and shared technology base

• Centralised data governance and management

• National data standards and definitions can be introduced

Data publishing platform

• Can support 1000’s of Nationally and Locally significant datasets

• Reduced data duplication

• Configurable interface for different target audiences

Health system wide collaboration

• Reusable Data Themes supporting different audiences

• Sharing of data, resources, skills and knowledge across different organisations (National/International Basis) – RESEARCH !!!!!

• Local, Regional, National and International Collaboration

• Evidence Base Health Policies and Financial Decisions

Building Healthy Communities

• More fully integrating datasets with cross-sector planning, such as Census, Education, Health Services, Utilities, Transport, etc.

Cycling Pathways in Melbourne

Cycling Accidents, Fatal or Serious, 2004 - 2008, Melbourne

Approved Residential Developments, 2011, and number

apartments/dwellings, Melbourne

Hepatitis B, County Data, USA

Endangered Frogs, South Australia

Ambulance Services, different types in Victoria, Australia, with Planning Circles

Earthquakes, resulting deaths, 2011 across the World

Fukushima Radiation Levels, 2011 Tohoku Earthquake

Cyclones, 2010, data mapped various points

Hurricane Katrina, 2005, Surge Contours, Inadation Limits, High Water Markers,

with Images

Cross Sector Collaboration

Mobility

E-Health

Data Analytics

Websites

• Victorian Human Services Directory (HSD)

• Better Health Channel - Public Face of the HSD

• National Health Services Directory

• Better Health Channel - Award Winning Mobile App, 2012 and 2013, Australia

• Award Winning ArthritisMap - Consumer Access

• Australian Health Data Platform - About

• Australian Health Data Platform