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Collaborating for Better Care Best Practice Partnership Stakeholder Workshop Friday, 14 March 2014

Collaborating for Better Care Stakeholder workshop presentation 14 03 14

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Page 1: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Collaborating for Better CareBest Practice Partnership

Stakeholder Workshop

Friday, 14 March 2014

Page 2: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Dr Stephen Stericker, NICE

Regional Consultant

Welcome & introduction

Page 3: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Agenda

• Welcome & purpose

• 3 Interactive sessions

– Session 1 – Direction & strategic purpose

– Session 2 – Stakeholder & partner engagement

– Session 3 – Year 1 Work plan & early wins

• Working lunch and feedback

• Housekeeping

Page 4: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Ground rules for the day

• Collaborative working and behaviours for the benefit of patients

• Chatham house rules

• Openness and honesty

• Respect everyone’s contribution

• Think outside the box and seek radical solutions (if appropriate)

Page 5: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Workshop objectives

1 Understand the context of the Best Practice Partnership (BPP)

2 Review strategic purpose and direction of the BPP

3 Further develop the BPP workplan

Page 6: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

• Accelerating adoption and diffusion in the NHS

• Increase uptake of NICE guidance

• AHSNs created – breaking down boundaries and forging new partnerships between NHS, academia and industry

• NE & NC AHSN Steering group -establish a NICE Collaborative

• NICE / AHSN partnership agreement

• Build on NE forum for NICE leads

National and local context

Page 7: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Timeline

2013 NE & NC AHSN

established

• Knowledge & information workstream –NEQOS to develop a regional NICE guidance collaborative

Dec 2013 - present

• Initial Scoping

February 2014

• Stakeholder Conference ‘Collaborating for Better Care’

March 2014

• Stakeholder Workshop

March 2014

• Outline Work Plan (2014-16)

April 2014

• Constitute Steering Group

1 May 2014

May 2014

• 1st Regional Best Practice Masterclass

28 May 2014

Page 8: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

AHSN requirements for BPP

1. Underpinned and informed by academic expertise in implementation science and knowledge transfer

2. Collaborative approach – “get out what you put in”

3. Measurable

4. Accountable to AHSN but self-governing

Page 9: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

The facilitative approach

Problem solving

Support

Sharing best

practice

Page 10: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Dr Jackie Gray,

Epidemiologist, NEQOS

Session 1

Direction & strategic purpose

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AHSN Requirements• Deliver AHSN objectives:

– To improve patient care and population health outcomes by translating research into practice and improving quality standards and service delivery

– To create wealth and stimulate engagement with industry to promote economic growth• Ageing – Hard to reach groups (rural) – Integrated care

• Measurement• Build on local Implementation Science Academic

resource – ‘Academic Consultancy’• Regional Collaborative • Masterclasses

Page 12: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Governance structure

NEN

C A

HSN

Innovation, Industry & Wealth Creation

Improving Health & Standards

Knowledge & Information

Best Practice Partnership

(Hosted by NEQOS)

BPP Steering Group

(Work Plan)

Expert Reference Group (Virtual)

Community of Interest

Task & Finish GroupsPublic & Patient

Engagement

Page 13: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

BPP aim

Increase the uptake of NICE Guidelines, Technology Appraisals and Quality Standards across North East England and North Cumbria

Implementation Science

Skills & knowledge

System development Measurement

Page 14: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Priorities

• All guidance!

• Ageing – Long term conditions

– Sensory disabilities

– Physical disabilities

• Integrated care– Care closer to home

– Specific populations

• Hard to reach groups (rural)

Page 15: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

BPP values

• Collaborative methodology

• Supporting and facilitating role

• Adding value to stakeholders & AHSN members

• Creating culture of cross-organisational learning

• Non bureaucratic (small support team)

Page 16: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

VISION

• Today is about building that shared vision

• It builds on

– Telephone survey

– Stakeholder conference – comments; postcards; evaluation

Page 17: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Groupwork• Discuss in your groups the direction and

purpose of the Best Practice Partnership

– What does success look like?

– What would people be doing that they are not doing now?

– What would we see/hear that we’re not seeing/hearing now?

– Is there anything else that needs to be considered

Page 18: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Feedback from Groups

Page 19: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

John Woodhouse, Clarity &

Parternship

Session 2

Stakeholder & Partner

Engagement

Page 20: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

What we know already ?

• Established & growing evidence base for implementing evidence

– ’Implementation science’ ‘Knowledge transfer’

– What does it say? How do we use it? What are the gaps? Can we fill in the gaps?

Page 21: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

What the surveys said

• NICE Products – legitimate & relevant

• All organisations have processes for implementation

• Governance, measurement & review varies

• Difficulties = inter & intra organisational

• No systematic approach to obstacles

Page 22: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Areas of common purpose

• Stable platform - development and sharing

• Structured approach to common problems

• Academic insight and analysis

• Whole system – 1o / 2o / commissioner

• Disseminate effective solutions

• Develop Knowledge / Skills / Capacity

• Senate / Networks – complementary roles

Page 23: Collaborating for Better Care Stakeholder workshop presentation 14 03 14
Page 24: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Groupwork

Does this Make Sense to You?

• Success – what does it look like now?

• Year 1 – Network Building, Early Wins,

Masterclasses - WHAT

• Year 2 – Build Out, Public Health, Integration ?

• Coordination – HOW will it work?

Page 25: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Feedback from Groups

Page 26: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Jill Mitchell, Consultant, Clarity

& Partnership

Session 3 –

Year 1 work plan & early wins

Page 27: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Objectives, goals & initiatives

• Define a 2-year work plan for the collaborative

– Building on what’s already gone before

– Taking account of stakeholder feedback & AHSN requirements

• Sharing best practice & pockets of innovation

– Systematic process to showcase, share & scale-up

• We are all trying to solve the same problems

Page 28: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

• Develop a framework of metrics and outcome measurement across the region

• Identify and scope areas/topics for further research

• Develop methods for implementation of best practice guidance

• Review health economy priorities to inform best practice implementation

• Develop a regional understanding of best practice implementation

• Provide an environment of shared learning and problem solving

• Develop implementation science & knowledge transfer skills

• Develop leadership capacity & capabilities

Learning & Growth

System Knowledge & Development

Metrics & Outcome

Measurement

Process

Development

Page 29: Collaborating for Better Care Stakeholder workshop presentation 14 03 14
Page 30: Collaborating for Better Care Stakeholder workshop presentation 14 03 14
Page 31: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

ProcessSelect Topic Area

Call to Action

Gather Examples of Implementation

Share ExamplesProblem Solve

Refine Implementation

Measure & Evaluate

Page 32: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Topic selection

• Link to Commissioning Outcome Framework

• Link to the NICE programme

– Prospective and retrospective

• Strategic priorities across NENC

– Ageing population

– Integrated care

– Inequalities (eg rurality)

Page 33: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

BPP Steering Group

• BPP Steering Group

– Inaugural meeting 1 May 2014

– Monthly or Bi-monthly meetings

– Membership

• Number of members– 8-10 people?

• Who should be represented?

• What expertise is required?

Page 34: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Groupwork

1. Review the draft work plan in your groups

– Sense-check it and what else needs to be included?

2. Discuss how the themes and priority strands of work could be set

3. BPP Steering Group

– we would welcome your thoughts

Page 35: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Feedback from Groups

Page 36: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Next steps

Dec

20

13

-p

rese

nt

Initial Scoping

(NEQOS & C&P) Fe

bru

ary

20

14 Stakeholder

ConferenceM

arch

20

14 Stakeholder

Workshop

Mar

ch 2

01

4 Outline Work Plan

(2014-16) Ap

ril 2

01

4 Constitute Steering Group

1 May 2014

May

20

14 1st Regional

Best Practice Masterclass

28 May 2014

Page 37: Collaborating for Better Care Stakeholder workshop presentation 14 03 14

Dr Stephen Stericker

Workshop Close