7 Signs & Symptoms of Burnout at Work

Introduction

•Burnout can be defined as the “Feeling of physical and emotional exhaustion, due to stress from working with people under difficult or demanding conditions.” It may strike the executives/employees when they have exhausted their physical and emotional strength. •More than often, the executives, themselves are unable to spot that they are troubled by the effects of burnout. •However, it is important to understand that burnout is a chronic problem and can spread through the organization at a very fast pace.

Tips to Reduce Burnout

Enhance the Hiring and Training ProcessHave the Goals Clearly Spelt OutAllow AuthorityOptimize the ToolsRewards and RecognitionsOffice LayoutSchedule Management

Presentation Agenda:

Feeling Exhausted

• Perpetual exhaustion can be a sign of burnout among the executives.• The tiredness could be emotional, mental or physical.• You are likely to take longer breaks or sometimes call a day off.• As the stress level augments, you slowly start dismaying what lays ahead for you during the day.• It is crucial that the managers keep a check on the productivity level of the executives.

Taking Work at Home

•Distressing about job-related activities should be restricted only to the office premise.•When your body is overworked or does not get enough rest, you may also experience insomnia.•Despite being extremely tired, there can be nights when you are all awake.•You cannot keep your mind off from your day-to-day activities in the office.•Lack of enough sleep can make you feel drained during the day.•It can also have an unfavorable impact on your productivity.

Gets Easily Distracted

• Constant stress can hinder with your ability to understand, retain and act on the given information.• If the tension extends, our brain starts to lose its control to focus.• In the case of burnout, you will not be able to concentrate on the call properly and often wind up making mistakes.• Neither do you wish to listen to the consumers tolerantly nor do you attempt to answer their queries.• You are incapable to do all your activities at your expected rate. • It can also lead you towards emotional exhaustion.

Detachment

• Feeling of loneliness is common among those who are experiencing a high amount of tension.• You do not desire to interact with your colleagues and lose all curiosity in the office activities. • You think social get-togethers, success parties or having lunch with your co-workers is an pointless obligation.• It is vital that the management persuades the employees to speak to each other. • Peer bonding can help you survive with your anxiety. • You can talk out your issues freely with them.

Frustration

• Lack of proper sleep, continuous exhaustion and always gloomy. • In the preliminary stages of the burnout you feel moody, irritated, try to avoid long discussions and get easily annoyed.• There is a high chance of arguing with any of your colleague or worse an outburst over a customer.• It is imperative that you watch for these early signs so that you can prevent the effects of the burnout.

Lack of Motivation

• The aspiration to do better, the wish to complete the set goal for them is what keeps the callers going.• When the executive is suffering from the problem of burnout, the competitiveness and the desire to be the best among the lot gets lost somewhere. • You are no longer interested in doing your job. • Each day at work seems an unnecessary responsibility.• You no longer want to grab all the rewards and be accredited for your performance.

Non-Adherence of Schedule

• Schedule observance is a key performance metric that is used to evaluate how well the agents comply with the assigned duties.• You rarely stick to the schedule. •With all the fatigue and your slow pace, you often end up lagging behind.•Also, with the mounting stress your interest in the routine activities decrease and you will not enjoy engaging with the buyers. •In order to stay away from your work, you tend to take longer breaks, overlook the occupancy levels and while away time in the cafeteria.

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