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The World of PharmacyPrescription (Rx) utilizationHighly trusted profession1990 OBRA

(Omnibus Budget Reconciliation Act)1999-2004 Rx 36% Rph 4.5%Computerized tools and ……..

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The Pharmacy Technician

Specially trained assistant under the direct supervision of a pharmacist, who performs routine non-judgmental pharmacy functions in accordance with all laws and ethical standards

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…a word about Accuracy! If 99.9% is good enough

12 newborns will be given to the wrong parents daily

291 pacemaker operations will be performed incorrectly

2,000,000 documents will be lost by the IRS yearly

20,000 incorrect drug prescriptions will be written this year

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Pharmacy Settings Community, retail,

outpatient Hospital, inpatient,

satellite Mail order Long term & home

care Managed care

Internet pharmacies Federal government Nuclear pharmacies Pharmaceutical

wholesalers & companies

Insurance companies~~

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The Pharmacist PIC Education Role

Counseling Prescription orders Communication Potential interactions Prescribe team

Ratios

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The Pharmacy Technician Patient service Intake information &

Create pt profile--

data entry Competent Input

prescription Create label & scan Rx Adjudicate to 3rd party Alert upon warning Product selection

Assist in prep/disp of prescriptions

Compound & reconstitute, IVs

Ordering, unpack & stock meds/supplies

Communicate with pts, medical professionals, 3rd party payers

Product selection Inventory control

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Role of Technician cont.

Locate, calculate, repack medication

Working knowledge of brand & generic names

Dispense medication to correct patient

Pricing & Security Maintain clean & orderly

pharmacy

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Pharm Tech Personal Qualities

Respect for the patient (HIPAA)

Detail orientated Health, hygiene Flexible team player Work ethic ~~~ Code of ethics

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Work EthicsPerformance Attitude Attendance Communication Productivity Organizational skills Opportunity Trading up Leadership

Cooperation Character Respect Appearance Teamwork Indispensable Mentor

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Winner or Whiner ? Which? We have a real

challenge here. I’ll give it my best. That’s great! We can do it. YES!

This is a real problem.

Do I have to? That’s nice. I guess. Impossible. It can’t

be done. Maybe…….

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Code of EthicsA pharmacy technician……

Is to ensure the health & safety of the patient and to use knowledge & skills in serving others.

Promotes honesty & integrity, which includes a duty to observe the law, maintain the highest moral & ethical conduct at all times.

Assists & supports the RPh in the safe, efficacious and cost effective distribution of health services

Respects & values the abilities of RPhs colleagues & other healthcare professionals.

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A Pharmacy Technician……

Maintains competency in practice & continually enhances knowledge & expertise.

Respects & supports the patient’s individuality, dignity & confidentiality.

Maintains patient records & discloses pertinent info with proper authorization

Does not engage in illegal or unethical conduct that will discredit the profession

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Pharm Tech Physical Factors Standing/ Walking Lifting Moving Bending Stooping Reaching Finger motor

dexterity

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Pharm Tech Skills & Ability Language &

terminology Math & problem

solving Computer skills Interpersonal skills

Resilience under pressure

Common Sense

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Training & Competency Training Program

Theory Practical

Testing Continuing

Education Performance Certification (PTCB)

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The FutureOld age story-Average life span

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Longevity~~ Why?

New Discoveries

USA leads

due to free marketPharmaceuticalsPatenting

discoveries It’s in the Genes

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Direct to Consumer Advertising(Snazzy & Pizzazzy)

Americans spend more on alcohol & tobacco than medicines

Profits Comparison

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Dr. Seuss