Staff deployment Summary_ ERP implementation

By: Ghulam Abbas - FM

Dr. Noor Mohammed Khan General Hospital

Staff Deployment Plan - Proposed

***Job description would be provided in the next phase.

360 degree feedback survey to obtain better understand of DNMKH Strength and weakness during the

implementation of HIS System

Deployment of Staff during Implementation of

Hospital Information System

Improve Efficiency & Productivity

Objective: The Right People in the Right Place




Insurance & Credit Department Finance Department HR department Administration

Customer Support Office Account Receivables Staff Hirning OPD Reception

Approval Department Account Payables Staff Training & Orient. Iqama Office

Voucher Collection Section General Ledger Payroll & Staff Benefits Inpatients Billing Department

Data Entry Operators Auditing Staff Ticketing Aramco Reception

Gosi & Aramco Section Cash Collection Department Record Keeping & Renewals Aramco Accounts Department

Insurance Claim Checking Pharmacy Cashiers Control Room

Insurance Rejection Re-Submission Refund to Patient, Gosi Facilities & Maintenance

DNMK Polyclinic-same categ. IT Department Drivers (Expats 2, Saudies 3)

Disposible Store Security Guards - Saudies

DNMK Polyclinic-same categ. Labours

Pharmacy Nursing Medical

Pharmacy Store Nurses Staff Doctors Staff

Internal Pharmacy (POS) Technicians Staff

External Pharmacy (POS) OR Staff

Lab Staff (including Dr)

Xray Staff (including Dr)

Emergency (including Dr)

Pedia Ward

NICU

ICU

Male Ward

Female Ward

Kitchen

Medical Record

Corporate Clientele Card Scheme

Plus

Non Medical Department

List of Department




Staff Deployment Proposal (Draft Copy)

Proposal for adjusting Manpower according to their professional trade and accreditation

acquired.

Customer Support & Approval Section

Employee Name Designation Qualification & Experience

Mr. Aminul Islam Supervisor Bachelor with 6 yrs Relevant

Experience

Mr. Anwar Reza CS Officer Bachelor with 2 yrs Relevant

Experience

Mr. Abdul Kader CS Officer Bachelor with 2 yrs Relevant

Experience

Mr. Sarivasan CS Officer Bachelor with 2 yrs Relevant

Experience

Voucher Collections & Entry Operator


Mr. Syed Habib uddin Ijaz Supervisor Bachelor with 8 yrs Relevant

Experience

Mr. Mohammed Owais Entry Operator Bachelor with 2 yrs Relevant

Experience

Mr. Senthil Entry Operator Bachelor with 2 yrs Relevant

Experience

Mr. Zaheer Entry Operator Bachelor with 2 yrs Relevant

Experience

Ms Sawad Document Collection Bachelor with 2 yrs Relevant

Experience

Mr. Arshad Aramco Billing officers Bachelor with 2 yrs Relevant

Experience

Mr. Ahmed Fawad Gosi + Refund + Interior Ministry Bachelor with 2 yrs Relevant

Experience

Claim Checking Section


New Doctors Supervisor Qualified Doctors

Three Nurses Checking Officers Qualified Nurses

Rejection Resubmission Officer Can be merged ----- ---optional---




DNMK Polyclinic


Mr. Athar Rasheed Supervisor Bachelor with 8 yrs Relevant

Experience

Mr. Ismail Billing & Cash Collection officer Bachelor with 2 yrs Relevant

Experience

Mr. Zeeshan Billing & Cash Collection officer Bachelor with 2 yrs Relevant

Experience

Mr. Moinuddin CS officer + IT Bachelor with 2 yrs Relevant

Experience

New Medical Record Bachelor with 2 yrs Relevant

Experience

New Reception Bachelor with 2 yrs Relevant

Experience

Cash Collection - Hospital


Mr. Mohammed Imran Supervisor Bachelor in Finance with at least 2

yrs Relevant Experience

Mr Towheed ur Rahman Cash Collection Officer Bachelor with 2 yrs Relevant

Experience

New person Cash Collection Officer Bachelor with 2 yrs Relevant

Experience

Mr. Abdul wahab Cash Deposit Bachelor with 2 yrs Relevant

Experience

Account Receivables


Mr. Afzaal Supervisor Bachelor in Finance with at least 4


Assistant Accountant Bachelor with 2 yrs Relevant

Experience

Account Payables


Mr. Asif Hameed Supervisor Bachelor in Finance with at least 6


Mr. Mohammaed Abdullah Accountant Bachelor with 2 yrs Relevant

Experience




General Ledger


Mr. Tanveer Ahmed Supervisor Bachelor in Finance with at least 8


Mohammed Ismail Chief Accountant Bachelor in Finance 6 yrs Relevant

Experience

Disposable Store


New Supervisor Bachelor in Finance with at least 8


New Assistant FA/BA computer literate

Pharmacy Point of Sales (Cashiers) Internal and External Pharmacy


Mr. Mohammed Rashi Supervisor Bachelor in Finance with at least 4


Mr. Naseem uddin Shaikh Accountant Bachelor in Finance with at least 2


New Bachelor in Finance with at least 2


New

New

IT Department


Mr. Abdul Rahim Supervisor BCS, MCS with at least 6 yrs

Relevant Experience

Mr. Amarnath Networking officer BCS with 2 yrs Relevant

Experience

Mr. Machael Networking officer BCS with 2 yrs Relevant

Experience




Internal Audit Team


Mr. Tanveer Ahmed Supervisor Bachelor in Finance plus CA, ACA

new

Human Resource Department


HR Manager HR Manager MBA in HRM, 8 yrs experience

New Assistant HR Manager BBA, plus 2 years experience

New HR Officer BBA plus 2 years experience

New Payroll & Staff Benefits officer

Inpatient Reception


New Supervisor Bachelor with 2 yrs experience

Mr. Ayub Billing Accountant Bachelor with 2 yrs experience

New Billing Accountant Bachelor with 2 yrs experience

Assistant Billing Accountant Assistant

Front Office Corporate & Govt (Aramco, Sabic, SEC, KJO, Interior Ministry)


New Senior Officer –Saudi Female Senior Officer Bachelor with 2 yrs experience

Ms. Nejah Billing Accountant Bachelor with 2 yrs experience

Ms Aida Billing Accountant Bachelor with 2 yrs experience

Ms Yaara Billing Accountant Assistant




OPD Reception (to be discussed with GM, CEO)


A qualified Bachelor/Master

Degree holders, bilingual (2 x day

and night)

Supervisor To be Reorganized after testing

Reception To be Reorganized after testing

Control Room (to be discussed with GM, CEO)


Mr. Babu

Mr. Mustafa

New Supervisor Bachelor with atleast 2 yrs

Experience

Drivers (to be discussed with GM, CEO)


Mr. Abdul Rahman Driver To be reorganized

Mr. Jubi Driver

Mr. Hani Driver

Mr. Faisal Driver

Mr. Meshal Abdul Kader

Labours (to be discussed with GM, CEO)


Experienced candidate to be

requied. Or shuffling to facilities Supervisor To be reorganized

Cleaners

Facilities & Maintenance





Mr. Zeeshan Kareem Engineer To be reorganized

Mr. Ahmed Engineer

Mr. MushtaQ Electrician

Mr. Ramesh Electrician

Mr. Soman Plumbers

New

Security Guards


New or opt existing one Supervisor To be reorganized

To restructured by management

Nursing


To restructured by Medical team To be reorganized

Doctors


To restructured by Medical team




Kitchen & Dietary


Mr. Mohammed Ibrahi Mubrok Supervisor To reorganized

Mr. Syed Enayat Cook To reorganized

Mr. Fazol Assistant Cook To reorganized

Mr. Mohen Serving To reorganized

New Cook To reorganized

Medical Record


Mr. Antony Supervisor To be revised

Mr. Faheem Assistant To be revised

Mr. Abul Bashr Assistant To be revised

Mr. Zahid Assistant To be revised

Mr Ramsang Assistant To be revised

Pharmacy & Point of Sales


Dr. Mohammed Liaqat To be reorganized

Mohamed Sayed Abd El-

hafiz To be reorganized

Reda Ibrahim Tawfik To be reorganized

Panneer Kalimuthu To be reorganized

Sami Rabie Ahmed To be reorganized

Saeed al shamri To be reorganized




DNMK Clientele Corporate Cards Scheme

DNMK Hospital would introduce a sound card system “AlNoor Cards” to all corporate and Govt clients

to directly get treatment with zero wait policy from the required physicians. This system would directly

be integrated with the new HIS system and shall be fixed in three locations, normally window based

screens on the front reception where patient have to choice to swipe and click on relevant doctors and that

it. A comprehensive policy and procedure would be established to get optimum results.

50% Volume of Business reported from credit income

List of Corporate & Govt Clients

• Aramco

• Sabic

• SEC

• AlKhafiji

• Internal Ministry

Card Issuing Criteria

System Integration, Policy and Procedure would be developed after approval from Management. The

validity of cards & its benefits would be fixed according to awarded policy by company.

Please CLICK

Core Attribute

• No deductible applied on Corporate/Govt

• Maximum Services covered

• Maximum Limit Covered

• Zero Wait Policy

• Best technique for Advertisement & Retain

Valued Customer for long run.

• VVIP Protocol

Health & Medicine

Staff deployment Summary_ ERP implementation