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St. Olavs and Ahus Hospitals – Improved Patient Care and Hospital Logistics with Mobility. Roberg-Larsen J. eHealth week 2010 (Barcelona: CCIB Convention Centre; 2010)
Citation preview
“St. Olavs and Ahus hospitals– Improved patientcare and
hospital logistics with mobility”
“St. Olavs and Ahus hospitals– Improved patientcare and
hospital logistics with mobility”Jan Røberg-Larsen
Senior Key Account Manager,Telenor Group, Oslo Norway
AgendaAgenda
• Mobile solutions that works• ICT platforms for mobility• Reference projects• Questions
Mobile solutions that worksMobile solutions that works
• WLAN coverage for the entire campus, inside and outside
• Wireless IP telephony on Cisco phones
Mobile devicesMobile devices
Window
s®C
lusteringW
indows®
Clustering
Message serverMessage server
IMATIS Communication
System
Nurse Station(Electronic Whiteboard)
Nurse CallInterface Module
Nurse Call Mobile
Device Client
Primary Nurse CallPatient Phone
Patient
Nurse Nurse
-Nurse Call-Critical Alert
-Staffing plan-Monitor alarms
-Receive mobile nurse call-Acknowledge/dismiss call -Call back-Update precense status
Mobile Nurse CallMobile Nurse Call
A new reality
Hand over of dutiesHand over of duties
Summoning and Critical Alert Functional Overview Summoning and Critical Alert Functional Overview
-Alert/summon from mobile device-Alert from fixed code blue buttons
-Receive critical alert with origin marking-Alert medical teams-Alert on-call resources-Summon resources in general-Monitor status of alerts and summoning-Update status of alert and summoning manually-Cancel alerts and summoning
-Receive alert/summon-Acknowledge alert/summon-Call back
Code Blue Buttons
Mobile Devices
Mobile Devices
Pagers
SMS
Hospital orderly dispatchHospital orderly dispatch
-Register service requests-Monitor ordered and active service requests and service workers-Assign new tasks to service workers-Administer tasks-Generate invoice and statistics-Communicate with service workers-Search task archive
Service request
order module
Staff
-Register service requests-See status on service requests
Service worker mobile device client
Dispatch and admin console
Service workers
‐Receive assignments‐Change status on tasks‐Sende messages to dispatcher/operator‐Sende message to customer ‐Complete task‐Register service requests
Main hospital workhorse• Laser guided, microchip controlled, it ”talks”• All scheduled supply and removal of goods• Shares elevators with patients
AGV and the wireless networkAGV and the wireless network
Traditional hospital solutionsTraditional hospital solutions
An ICT platform for mobilityAn ICT platform for mobility
CablingData
networkServer
applications Middleware
Security / Authentication
Operations/ Administrasion
Operational system/tools
IP telephonyFixed/wireless
Digital dictation
Nurse call
Bedside patient terminal
Peripherals
Core network
Message server
Sign on/ authentication
TV distribution
Audio/video
Alarm/ Positioning
PDA
Directory services
ApplicData
ApplicDataNetwork
Fixed/wireless
-
Nurse
Doctor
Ass nurse
Professor
-
Bio eng
.
Adminworker
Patient
Focus on functionalityFocus on functionality
Benefits of an ip-enabled integrated solution Benefits of an ip-enabled integrated solution
• Efficient and secure communication access • Increased availability – always fast access• Increased digital interaction and communication• Always up to date patient information – focus
on the patient
Everything over IP, IP everywhere !
• Companies which invested heavily in ICT without new work processes were
• l ess productive than companies which spent little in both areas.
ca. 4%
Source: Beyond the Productivity Paradox; Hitt & Brynjolfsson, 1998
ICT investment, no new work processes ICT investment, no new work processes
• Companies which invested heavily in both ICT and new work processes were
• more productive than companies which invested little in both areas.
ca. 5%
Investments in ICT and work processes Investments in ICT and work processes
Source: Beyond the Productivity Paradox; Hitt & Brynjolfsson, 1998
Reference projectsReference projects
ICT in numbersICT in numbers
St. Olav• 5250 PC‘s • 3200 wireless ip-phones • 2600 wired phones• 150 servers • 180 Cisco switches • 1100 wireless access points• 930 bedside patient terminals• 130 multifunction printers• 650 laserprinters
Ahus• 2500 PC’s• 1300 wireless phones• 1300 wired phones• 655 bedside patient terminals• 645 printers• 1850 nurse call units• 110 A/V system units (TV sets)• 21 km cabling (Trunk network)• 1200 km cabling (Access network)• 1800 wireless access points• 23000 network ports
Telenors role at St. Olav and AhusTelenors role at St. Olav and Ahus
• Our partners delivered their main components to the ICT solution
• Partners took part in solution design and project administration
• We took total responsibility for the ICT infrastructure:
• Functionality• Quality• Delivery• Profitability of the project
Mobilty and health – further opportunities Mobilty and health – further opportunities
• Mobile x-ray solutions• Integrated telephony
• Mobile• Fixed• Wireless• Unified communication
• R FID – m2m• Uniforms• Medicines• Equipment
• Netcentrical message servers• Hospital at home
Questions?Questions?