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People-Centred Care
Richard G. Roberts, MD, JD
Wonca President 2010-2013
Professor of Family Medicine, University of Wisconsin
TEL: +1 608 263 3598 Email: [email protected]
Connecting Health and Labour: What
Role for Occupational Health in
Primary Health Care?
WHO-TNO-Government of the Netherlands
The Hague, Netherlands
30 November 2011
My questions:
• What does this mean for me?
• What can I do?
• What must I do?
My Needs And Goals
• Access
• A relationship (affable)
• Ability
• All-in-one
• Appropriate
• Affordable
• Convenience
• Continuity
• Competence
• Comprehensive
• Context
• Cost sensitive
Continuity
• Information
• Management
• Personal
TRUST
Make it easy for me
to do the right thing.
