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Telcare, Inc. Founder, CEO, and Vice Chairman Jonathan Javitt, M.D., M.P.H on transforming the care of diabetes through wireless technology.
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#CONNECT2013
Connecting for Good Loews Coronado Bay Resort, San Diego, California
Jonathan Javitt, M.D., M.P.H. Founder, CEO, Vice Chairman, Telcare, Inc.
Transforming the care of Diabetes through wireless technology
"We will make wider use of electronic records and other health informa5on technology to help control costs and reduce dangerous medical errors." -‐-‐ President George W. Bush, Na?onal Address January 31, 2006
#CONNECT2013
Transforming care for people with Diabetes, those who care for them and those who care about them
Unless you connect the patient to the system, nothing happens. It’s not the tool itself, it’s what you do with it…
© 2013 Telcare, Inc.
People with Diabetes
6
Spend less than 1 hour/year with their doctor
They leave the encounter confused, perturbed, and frightened They remember liIle of what was said They feel alone and abandoned
© 2013 Telcare, Inc.
Then they spend
7
8759 hours per year attempting to be their doctor
The array of tasks is enough to baffle and demoralize the brightest, most commiIed pa?ent The result is frustra?on, fu?lity, inconsistent adherence, and oNen failure to treat at all
© 2013 Telcare, Inc.
Blood sugar control prevents complications and cost of Diabetes
0
5
10
15
20
25
30
35
80+ 60 -‐ 79 40 -‐ 59 20 -‐ 39 <20
Annu
al Risk of Hospitaliza1
on
Worse Adherence
Risk of Hospitaliza1on
8
$0 $1,000 $2,000 $3,000 $4,000 $5,000 $6,000 $7,000 $8,000 $9,000 $10,000
80+ 60 -‐ 79 40 -‐ 59 20 -‐ 39 <20 Do
llars
Worse Adherence
Diabetes Expense per Person
Sokol S: Impact of Medica?on Adherence on Hospitaliza?on Risk and Healthcare Cost. Medical Care 2005
© 2013 Telcare, Inc.
§ About 3x the cost of other members in the popula?on
§ Beyond direct spend lies the burden of … absenteeism, increased workers comp risk, decreased produc?vity, and replacement. (ADA es?mate $3000/year)
Non-‐diabe?c Popula?on
Diabe?c Popula?on
Diabetes affects 10% of popula?on, but incurs 30% of costs
Popula'on Healthcare Costs
© 2013 Telcare, Inc.
~15%
R I S K $
High
Low
Tradi?onal Disease Management Has Failed
“High risk” pa?ents (stra?fied based on past claims costs) are the focus of exis1ng care management efforts.
Iden?fying and addressing last year’s high cost pa?ents misses the majority of those who will be next year’s high cost pa?ents
© 2013 Telcare, Inc.
ü Monitor 100% of the popula?on for: § Adherence § Extreme Highs § Extreme Lows § Sustained Highs or Lows § PaIerns
ü Iden?fy high-‐risk, poten?ally high-‐cost episodes
ü Intervene with data that enables meaningful and contextual coaching.
ü Prevent complica?ons, cost, and hospitaliza?on
The Future: Popula?on Monitoring & Management
People with Diabetes Need to care for their disease wherever, whenever …
Unless we issue every pa?ent a 24/7 physician, mobile health is the only solu?on
© 2013 Telcare, Inc.
© 2013 Telcare, Inc.
Building a Network of Care around the pa?ent
• Family members, diabetes educators, the school nurse, and most importantly, peers.
• Diabetes is about what you eat, how you exercise, and what medicines you take.
• People with Diabetes universally express a profound sense of isola?on.
• Telcare connects people with diabetes to their social network through the cloud using the tool they use the most – their glucose meter
© 2013 Telcare, Inc. 15
Smartphone apps to enhance engagement
Enables carbohydrate, medica?on, exercise data input
© 2013 Telcare, Inc.
Partnering for Increased engagement, Social Networking and Gaming
Bodymedia and Withings for fitness Calorie King for Carbohydrate and nutrition tracking
EA Games and incentives for kids
Rewards and Incentives
© 2013 Telcare, Inc.
Empowering the Caregiver
17
Presenting the big picture to identify patients in need of support
And the actionable information needed to drive meaningful improvement
© 2013 Telcare, Inc.
For Employed Popula?ons: A care management layer is cri1cal
• May be a Telcare partner, Managed Care Organiza?on, or healthcare provider
• Automated messaging maintains the daily touch
• Automated messaging must be supplemented by human touch and rela?onship for maximum efficacy
• Rewards and incen?ves make a difference
© 2013 Telcare, Inc.
0%
10%
20%
30%
40%
50%
60%
70%
80%
Before Telcare
Direct Purchase
HMO Physician Office
Endo + CDE CRO Tradi?onal Insurance
Site of Care
% Adherence with Telcare BGM
Results: Unprecedented Adherence For the pa1ent: improved tes1ng adherence means bePer glucose control
For the caregiver: demonstrated adherence means higher reimbursement
© 2013 Telcare, Inc.
• Meaningful result seen in all treated pa?ents
• 11% rela?ve difference in A1c in those who engaged >1x per week
Results: Meaningful Clinical Improvement For the pa1ent: 10% reduc1on in A1c means 37% less hospitaliza1on, stroke, heart aPack, amputa1on, vision loss
For the caregiver: demonstrated clinical results drive reimbursement under accountable care
© 2013 Telcare, Inc.
The Most Important Result What do our Pa?ents Say?
© 2013 Telcare, Inc.
The Most Important Result What do Pa?ents Say?
© 2013 Telcare, Inc.
Results for Employers ADA data show that non-‐healthcare costs of diabetes are at least as
high as the direct healthcare costs
Days away from work Decreased produc?vity on the job Accidents and comp claims Worker replacement
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What have we learned? mHealth is a medium that is no more useful without content than radio, television, or cellphones
Now that we have the medium it’s 1me to focus on paths to engagement
© 2013 Telcare, Inc.
Telcare’s Future: A comprehensive Diabetes Solution
25
Withings and Bodymedia Integration to the meter Bluetooth
Insulin Pump
Monitored Pancreas
Intelligent Insulin Pen
Bluetooth CGM TBN
V 2.0 Total Diabetes Management
© 2013 Telcare, Inc.
#CONNECT2013
Telcare: it’s not a sensor – it’s a solution