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The NHS@75 report said that patients need to become active partners in their healthcare if the NHS is to survive. Do online services such as Patient Access help patients become more involved in their health? Patient.co.uk examines the myths & what facts statistics reveal.
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Myth vs Reality:
Online Patient Services
Only young IT savvy people will use online patient services
Age
19%
17%
21%
19%
24%
18-24
25-34
35-44
45-54
55+
Patients
Doctors don’t want online patient services
Health Professionals
of practices say lack of time is the biggest obstacle for implementing online patient
16%
79% support asking a healthcare professional a
question online
74% of healthcare professionals support online record viewing
for long term conditions
GP practices think their patientswon’t use online services
services
96%
It can take as littleas 3 minutes to set up
77%support the use of online services
such as appointment booking
and repeat prescriptions
9 in 10 GP practices think their patients would use
online services
of EMIS practices in England intend to enable Patient Access in the near future
60%:(
:(
The NHS@75 report said that patients need to become active partners in their healthcare if the NHS is to survive. Do online services such as Patient Access help patients become more involved in their health?
of GP practices recognise that patients would use
online services
Those less well off won’t use internet services
1 in 5 users are low income, social housing residents
People don’t trust online patient services - it’s a fad that will fade
The use of Patient Access has increased by 63% (Jun-Sep 2013)
https://secure
20,285
JUN2013
33,085
SEP2013
visits visits
64% of users are over 35,Almost 1 in 4 users are 55+
Online services will only catch on in big cities
Almost 1 in 6 users live in small towns or villages
Will the future
Really be online?You’ll never get patients to take a more active role in their own healthcare
of patients would like to add their own self recorded medical values to their record
of patients support viewing records online for long term conditions
71%
40%
85%
Sources:Patient.co.uk annual survey (October 2013) [22,785 respondents]Emis practice survey [625 respondents]
of healthcare will be online
It’s predicted that by 2020
Find out more about Patient Access at http://patient.co.uk/patient-access
And 23% want to find out about a healthy lifestyle
61% of Patient.co.uk visitors want
to find out about a medical condition.
Patients will always want to see their doctor face-to-face
of patients want online GP
consultations
57%
