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Motivating Hospital Workers
Story of two Falcon
Health Care System
Performance of Health Care System
Skill X Motivation X Support
Motivation and Performance
Development of Concept
• RationalismFree will
• InstinctIntrinsic
drive
• RewardExtrinsic Motives
What is motivation?
The energising force that activates or triggers behaviour
Intrinsic Driver - Hypothalamus
Extrinsic reinforcement experiment
9
Operant conditioning by B.F. Skinner.
Incentive for changing behavior
Search for Pleasure Molecule
Dopaminergic System
Is Pleasure = Motivation?
Distress
Stay alive
Pleasure
Motivation
Awesome
The Pleasure Pain Motivation Model
What motivate people to work?
• Need based theory of Maslow
What satisfy people to work?
• Herzberg’s two-factor theory.
15
Equity Theory of Motivation
Personality Traits in Workplace
What Motivate People to work?
Income
Security
Affiliation
Accomplishment0% 20% 40% 60% 80% 100%
Norway
Japan
Philippines
Brazil
USA
Mexico
Nigeria
S Africa
Russia
Lithuania
Distribution of Top Choice
Needed Income
Secure Job
Contact with People
Feeling of
Accomplishment
What people value in their current job?
Generous holidays (#1)
Use initiative
Good work hours
Respected job
Responsible job
U.S.A.1. GENEROUS
HOLIDAYS
2. JOB RESPECTED
3. GOOD HOURS
4. USE INITIATIVE
TURKEY
1. GENEROUS
HOLIDAYS
2. INTERESTING
JOB
3. RESPONSIBILITY
4. USE INITIATIVE
GERMANY
1. GENEROUS
HOLIDAYS
2. JOB RESPECTED
3. GOOD HOURS
4. RESPONSIBILITY
CHINA
1. GENEROUS
HOLIDAYS
2. RESPONSIBILITY
3. USE INITIATIVE
4. INTERESTING
JOB
INDIA
1. GENEROUS
HOLIDAYS
2. USE INITIATIVE
3. INTERESTING
JOB
4. GOOD HOURS
RUSSIA
1. RESPONSIBILITY
2. USE INITIATIVE
3. GENEROUS
HOLIDAYS
4. GOOD HOURS
NIGERIA
1. GENEROUS
HOLIDAYS
2. GOOD HOURS
3. USE INITIATIVE
4. JOB RESPECTED
PERU
1. GENEROUS
HOLIDAYS
2. INTERESTING
JOB
3. GOOD HOURS
4. ACHIEVE
SOMETHING
How the 40-hour work week came to be?
Henry Ford next to a 1921 Model-T
“Leisure is an indispensable
ingredient in a growing
consumer market because
working people need to have
enough free time to find uses for
consumer products, including
automobiles.
Is Leisure is Pleasure?
Motivation vs. Happiness
Search for Happiness
I want Happiness!
What motivate a happy person who has no desire?
Person cannot
renounce an action.
He is impelled to act
by law of Nature.
A wise person who
has renounced the
fruit of his action,
detached and has no
desire, is eternally
motivated and happy!