Embed Size (px)
Citation preview
Liberty Billing & Consulting
Services, Inc.
Liberty provides insurance billing services that drive
toward one result: a maximized and clean AR
Maximized and Clean
AR
Increased and
Accelerated Collections
Results-Oriented
Trends and Intel
Correct Claim
Resolution
0 Leftovers
Assess the Need
Build an Approach
Apply Liberty’s Experience and Expertise
Infuse Cash
Liberty has a proven track record of
quantifiable cash collections for our clients
3
From our attention to detail, Liberty consistently
delivers results above and beyond best practice
4
Questions you need to ask yourself, your vendors,
your staff:
• How do your results compare to best practice? To
Liberty’s?
• Do you feel like you are leaving cash on the table?
• Are your results going up year-over-year? Or down?
• If you don’t already know the answer to the questions
above, then why not?
• When you ask them, what do they say?
Liberty’s performance is
consistently better than the top
hospitals and top systems from
across the country
Liberty leaves no stone unturned—we work accounts
until all dollars are extracted and then closed
5
… And The Remainder At
Project Close
Example Of Typical
Referral Demographics*
(*) Actual project example
Critical to our projects’ success is the always-
on/always-available interaction …
6
Live notes allow
for constant
visibility into
account activity Both IT and Ops
maintain an active
connection to
keep production
moving
Triage/ Work: Develop
Approach to Capture
Collection
Follow-Up: Live Entry of Notes
into the Hospital System
Manager/ Biller Connection
Between Hospital-
Liberty (on call/ as necessary)
Account Staging
Transaction Load
Account Staging/
Workflow Preparation
IT Connection Between Hospital-
Liberty (as necessary)
Account Load
Operations Triages and Works
Accounts to Closure
IT Connects and Loads
Accounts and Transactions
…Which leads to actionable intelligence from a full
range of reporting—where all the numbers tie out
• Agenda: Clear Plan of Attack
• Referral Report: Latest Additions and
Snapshot
• Status Report: Collections,
Allowances, Net At A Glance
• Trial Balance:
Transactional
Account Status
• Findings Report: High-level
Project Trends and Industry
Insights
Liberty delivers a wide suite of products
across multiple lines …
8
Product Detail
• Medicare/Medicaid
• Out-of-state Medicaid
• Appeals and Denials
• No Fault
• Safety Net
• Dialysis Billing
• Full CBO Outsourcing
• Legacy Conversion
• Custom Projects
– Dedicated team experienced in the nuances of rates and
reimbursement levels
– From application to payment for all 50 states
– Nursing staff boosts hospital efforts to pursue both admin
and clinical denials
– Establish claim #s and protect insurance claims
– Reserve “fill in” services to cover any gap
– Outsource of highly complex billing and follow-up
– Day 1 insurance billing and follow-up
– Accounts Receivable run-out projects
– Ad hoc engagements of varying lengths and sizes
Call Center Providing professional customer service team to manage patient
calls
Credit Balances Providing credit balance processing, management and analysis
Underpayments Identifying and capturing all revenue due to our hospitals
…And Liberty provides these services across a
span of very satisfied customers
The Story Is In The Numbers
1,125 The total number of
projects managed in
the company’s
tenure
$403,348,413 The volume of referrals to-date
of the largest ongoing project*
9
(*) as of February 28th, 2014
Liberty has the experience and expertise—bolstered by
proven results—to deliver for our clients
Key qualifications:
Track record of performance for clients for 25 years
Continuing to improve year-over-year
Culture of excellence, continuous improvement and uncompromising attention to
detail
Leadership positions in patient financial service committees and associations
All staff onsite in NJ; no sub-contractors
Performed Accounts Receivable work in the Mid-Atlantic and New England
as well as Out-of-state Medicaid in all states
Management has an average of more than 25 years of healthcare industry
experience
Leadership is always available
10
The Liberty Team
11
Ellen A. Tabor, President & Co-Founder, is responsible for our ongoing client relationships and for delivering the results for your project.
973-872-1695…[email protected]
Stephen E. Tabor, EVP & Co-Founder, is responsible for ensuring the viability of ongoing daily operations.
973-872-1696…[email protected]
Judith “Julie” G. Dolci, Senior Vice President, is also responsible for managing client relationships, delivering results, and is your primary
contact for ongoing feedback for your project. 973-872-8478…[email protected]
John Lees, Ph.D., Senior Vice President, is responsible for strategy and operations, optimizing performance across all aspects of the
organization. 973-872-0836…[email protected]
Rosemarie “Casey” Polkowski, Director of Staff Operations, is responsible for the management of all inpatient and outpatient receivable
reduction projects. She is expert at Medicare Cost Outlier and receivable collectability analysis.
973-872-8321…[email protected]
Gina Roselli, Manager of Commercial Accounts, is responsible for the billing and follow up of inpatient and outpatient third party payor
claims for all clients. She is also responsible for all payor electronic and hard copy billing, verification of insurance and monitoring of aged
accounts. 973-872-1597…[email protected]
Jeri Nardiello, Manager of Medicare and Medicaid, is responsible for the billing and follow up of inpatient and outpatient Medicare claims
and for in state and out of state Medicaid claims She is responsible for verification of coverage, electronic billing, and monitoring of aged
accounts. 973-628-7103…[email protected]
Sheila Manchester, Manager, is responsible for call center and credit balance projects. 973-872-8319…[email protected]
Karen DeMauex, IT Manager, is responsible for maintaining connectivity to your hospital. 973-872-1596…[email protected]
