www.england.nhs.uk

The Information StandardLaura BollandPersonalisation and Control Account Manager

March 2015

www.england.nhs.uk

• What is it?• An accreditation scheme for organisations

that produce health and care information• Organisations who have The Information

Standard produce clear, evidence-based information that is user-tested

• Approximately 240 members at present

The Information Standard

www.england.nhs.uk

• To address “Google Doctor”• To improve the quality of health

information• To enable the public to identify good

quality information

• Has it achieved this?

Purpose

www.england.nhs.uk

• Developed by Department of Health in 2009• Operationally managed by Capita• Novated to NHS England in April 2013

• Significantly reduced budget for 2014/2015• Decision to bring the operational management

in-house• Opportunity to look at the Information

Standard as a whole and in detail

The Information Standard Then and Now

www.england.nhs.uk

• NHS England remains committed to The Information Standard

• The scheme will continue to be free – no charge to join

• Emphasis on minimal disruption to members – no version 3

Going Forward

www.england.nhs.uk

• Opportunities to link more closely with other existing programmes

• Shared decision making• Accessible Information Standard

• Health literacy

But….there are opportunities

www.england.nhs.uk

• Specific aspects of The Information Standard

• Developing the wider context

Opportunities Continued

www.england.nhs.uk

Specific Aspects

Six Principles, each with a number of defined Requirements

www.england.nhs.uk

www.england.nhs.uk

• Commissioning• Systems and procedures• Patients, the public and

community• Professionals and partners

Developing the Wider Context