81
Designing for Usability: Making it Easier to Save Lives and Improve Healthcare Delivery Mark A.M.Kramer - @MAMK

Designing for Usability: Making it easier to save lives and improve healthcare delivery

Embed Size (px)

DESCRIPTION

This keynote explores how usability professionals can actively assist in designing products and services which ultimately help in saving lives and improving healthcare delivery. VIDEO Playlist: http://www.youtube.com/playlist?list=PLO0v2PqRo2_RNd9Y-c53sgVF8MKNPxuj2

Citation preview

Page 1: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Designing for Usability: Making it Easier to Save Lives and

Improve Healthcare Delivery

Mark A.M.Kramer - @MAMK

Page 2: Designing for Usability: Making it easier to save lives and improve healthcare delivery

WARNING

Page 3: Designing for Usability: Making it easier to save lives and improve healthcare delivery

VIDEO PLAYLIST

Page 4: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 5: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 6: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 7: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 8: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 9: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 10: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 11: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 12: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 13: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 14: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 15: Designing for Usability: Making it easier to save lives and improve healthcare delivery

SOURCE: http://youtu.be/WxQLzdLjwp4

Page 16: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 17: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 18: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 19: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 20: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 21: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Summary: A field study identified twenty-two ways that automated hospital systems can result in the wrong medication being dispensed to patients.

Page 22: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Most of these flaws are classic usability problems that have been understood for decades.

Page 23: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Role of Computerized Physician Order Entry Systems in Facilitating Medication Errors

Page 24: Designing for Usability: Making it easier to save lives and improve healthcare delivery

SOURCE: http://youtu.be/YXkq9hQppOw

Page 25: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 26: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 27: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 28: Designing for Usability: Making it easier to save lives and improve healthcare delivery

SOURCE: https://www.usertesting.com/highlight_reels/geQJZAQXxAVNqa5beZax

Page 29: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 30: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 31: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 32: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Typical IT Major Project Failure

- Karen S. Evans

Page 33: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 34: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 35: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 36: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 37: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 38: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 39: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 40: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 41: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 42: Designing for Usability: Making it easier to save lives and improve healthcare delivery

UC students design a better pill bottle for the blind and visually impaired

Page 43: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 44: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 45: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 46: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 47: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 48: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 49: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 50: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 51: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 52: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 53: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 54: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 55: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 56: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 57: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 58: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 59: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 60: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 61: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 62: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 63: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 64: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 65: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 66: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 67: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 68: Designing for Usability: Making it easier to save lives and improve healthcare delivery

EMPATHIC DESIGN

Page 69: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 70: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 71: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 72: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 73: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 74: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 75: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 76: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 77: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 78: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 79: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 80: Designing for Usability: Making it easier to save lives and improve healthcare delivery
Page 81: Designing for Usability: Making it easier to save lives and improve healthcare delivery

Designing for Usability: Making it Easier to Save Lives and

Improve Healthcare Delivery

Mark A.M.Kramer - @MAMK